Carencro Automotive Center


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

551 Reviews

99% Would Recommend
Latest Review 2 days ago
Carey B. on 04/24/2017
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"Money Pit"
This truck has turned into a money pit. Should have sold it and bought a newer model rather than letting my heart make decisions. Was his grandfather's truck,...but Carencro Auto done a good job on the fixes.
Vehicle: GMC Pickup
Service Date: 04/12/2017
Review Created: 04/24/2017 06:56 AM
Sandra B. on 04/20/2017
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Sandra said this business was quick and eager to do the service. They were very polite and they came in under the estimate. She suggested they keep up the good work.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/19/2017
Review Created: 04/20/2017
This review was collected via phone interview by Customer Research Inc.
Junius B. on 04/19/2017
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Junius said this business did quality work.
Vehicle: Buick Century
Category: Service
Service Date: 03/30/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Glynn R. on 04/19/2017
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Glynn said this business was good.
Vehicle: Buick Enclave
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Natasha G. on 04/11/2017
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"Great"
Very pleasant and honest Christian family. Work is neat and they don't just look at the problem, they look at everything and make recommendations. Great service!!! I highly recommend these guys.
Vehicle: Nissan Altima
Service Date: 04/07/2017
Review Created: 04/11/2017 08:50 AM
Anthony S. on 03/31/2017
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Anthony said the service was alright.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 03/28/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Don S. on 03/29/2017
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Don said he was well satisfied.
Vehicle: GMC Sierra
Category: Service
Service Date: 03/27/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
Keith S. on 03/27/2017
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Keith said the repairs were done in a timely manner and it was a good place to take his vehicle.
Vehicle: GMC Pickup
Category: Service
Service Date: 03/24/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Sherell Z. on 03/25/2017
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"Very friendly environment "
Very friendly!! Quick service!!
Vehicle: Buick LaCrosse
Service Date: 03/24/2017
Review Created: 03/25/2017 03:29 AM
Chuck A. on 03/25/2017
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Chuck said he paid $140.00 to have the brakes fixed, but after the service they were still making the same loud noise. He said he would take it back so they can look for the root of the problem and take care of it.
Vehicle: Ford Mustang
Category: Service
Service Date: 03/24/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Bruce D. on 03/18/2017
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"Maintenance on Toyota Tundra"
Very thorough.
Cost of recommended repairs is making mr evaluate whether or not to keep it or trade in for a new one.
Disappointed that a Toyota product can't make it past 80, 000 miles without having that level of maintenance.
But thanks for finding all that needed to be done.
Vehicle: Toyota Tundra
Service Date: 03/14/2017
Review Created: 03/18/2017 06:33 PM
Joe A. on 03/18/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Joe said the service was good but he felt the price was too high.
Vehicle: GMC Terrain
Category: Service
Service Date: 03/17/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Fay T. on 03/08/2017
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"The staff is always so friendly & courteous & helpful."
I am very well pleased with the service.
Vehicle: Chevrolet Impala
Service Date: 03/07/2017
Review Created: 03/08/2017 12:23 PM
Harold S. on 03/07/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Worst place ever!!!!!"
I was told I would have my vehicle fully inspected and if I would give them some work it would be free. That was not the case they only inspected the front end. Then they are stuck up and rude . When I told the guy name Josh I could only afford to do a little at a time he said he wouldn't do it . It was seriously highly disrespectful. I would never return to them and I would only talk bad of them from now on. Only to stop anyone else from getting mess over l. One last thing they mark up the price of like 3 times what it cost.
Vehicle: Chevrolet S10 Pickup
Service Date: 03/07/2017
Review Created: 03/07/2017 10:27 PM
Angela B. on 02/22/2017
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Angela said they are a great company. They are honest and affordable.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/17/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Rickey T. on 02/21/2017
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Rickey said they do a very good job and they are personal friends of his.
Vehicle: Chevrolet Silverado 2500 HD
Category: Service
Service Date: 02/17/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Ashley S. on 02/13/2017
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Ashley said the business was good.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 02/01/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Edric R. on 02/10/2017
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"No brake lights "
Diagnosed my problem of no brake lights quickly and did the repair for a reasonable price.
Vehicle: Toyota Tundra
Service Date: 02/10/2017
Review Created: 02/10/2017 09:18 PM
Mona D. on 02/05/2017
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"Oil change"
Very nice staff, I did not have an appointment, service did not take long.
Vehicle: Chevrolet Impala
Service Date: 02/03/2017
Review Created: 02/05/2017 09:16 PM
Stuart B. on 02/04/2017
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"Customer service "
Availability of my mechanic, Josh.
Vehicle: Nissan Altima
Service Date: 02/03/2017
Review Created: 02/04/2017 10:20 PM
Displaying Review 1 - 20 of 551 in total