Carencro Automotive Center


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518 Reviews

99% Would Recommend
Latest Review 6 days ago
Michael C. on 11/29/2016
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"Great service and work "
😆
Vehicle: Chevrolet Impala
Service Date: 11/28/2016
Review Created: 11/29/2016 10:27 AM
Debbie T. on 11/25/2016
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Spoke with Richard. He said they are a family oriented Christian business and they take care of him.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 11/16/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
Danny B. on 11/25/2016
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Danny said it was the best.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 11/18/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
Joe M. on 11/25/2016
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Joe said they did a good job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 11/16/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
Brenda C. on 11/20/2016
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Brenda said they could've communicated more with her. She was there for a couple of hours and maybe longer. They could've kept her informed and they could've done work on her vehicle. She likes them.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 11/02/2016
Review Created: 11/20/2016
This review was collected via phone interview by Customer Research Inc.
Anna B. on 11/19/2016
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"Great service"
Thank you for inspecting my older vehicle to make sure it was ready for a trip to Florida. Changing the power steering fluid has made it drive so much smoother. Thanks for putting the " pep" back into my ride!
Vehicle: Volvo XC90
Service Date: 11/18/2016
Review Created: 11/19/2016 05:57 AM
Al L. on 11/19/2016
Recommended badge inactive Recommended
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Al said he took his vehicle to the business because the check engine light had come on. He told them to call him when they discovered why. They did not call him but they did change the battery posts telling him that was the problem and charged him $200, which he did not okay and feels was way too much money. The next day the engine light came back on, so he took it to them because they were wrong about the battery posts being the problem. He told them not to repair anything and told them to call him. He ended up going there twice because they were not calling. This time they tell him the problem is in the transmission and has to do with a solenoid. They would send him some prices, which he has not received. He is not pleased with them and does not want to go back.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/09/2016
Review Created: 11/19/2016
This review was collected via phone interview by Customer Research Inc.
Ruben L. on 11/18/2016
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Ruben said he has used the business for a long time, and they are always nice.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 11/14/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
Theo W. on 11/15/2016
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Theo said he has been going to this business for a long time and they have the best materials. They are a bit expensive but they do such good work, that he doesn't mind paying a little extra.
Vehicle: Toyota Matrix
Category: Service
Service Date: 11/10/2016
Review Created: 11/15/2016
This review was collected via phone interview by Customer Research Inc.
Joshua C. on 10/28/2016
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"they fixed the problem and they let u know about all the other problems that u may not know about "
We was satisfied with the work that was done
Vehicle: GMC Yukon XL
Service Date: 10/27/2016
Review Created: 10/28/2016 06:40 AM
Peter D. on 10/28/2016
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Peter said the business was honest and did a good job. They found other work he needed done and gave him a fair quote.
Vehicle: Chrysler Concorde
Category: Service
Service Date: 09/28/2016
Review Created: 10/28/2016
This review was collected via phone interview by Customer Research Inc.
Bruce D. on 10/25/2016
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"Tire rotation and stuck window"
Responsive to unscheduled maintenance requirement on my pickup
Vehicle: Toyota Tundra
Service Date: 10/24/2016
Review Created: 10/25/2016 09:43 PM
Dianna L. on 10/21/2016
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"Very dependable, helpful and friendly."
Thanks Bryan and Josh for all your help.
Vehicle: Lexus ES 350
Service Date: 10/19/2016
Review Created: 10/21/2016 07:11 AM
Barbara B. on 10/20/2016
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Barbara said they were great. They fixed her vehicle and waited for her to get there after they closed.
Vehicle: Toyota RAV4
Category: Service
Service Date: 10/07/2016
Review Created: 10/20/2016
This review was collected via phone interview by Customer Research Inc.
Denise R. on 10/19/2016
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Denise said this business is really nice and helpful.
Vehicle: Honda Accord
Category: Service
Service Date: 10/14/2016
Review Created: 10/19/2016
This review was collected via phone interview by Customer Research Inc.
Candace M. on 10/19/2016
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Candace said they have a friendly staff and they explained what they were doing.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/10/2016
Review Created: 10/19/2016
This review was collected via phone interview by Customer Research Inc.
Cliff M. on 10/19/2016
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Cliff said the business does fine work and he would recommend this business for service.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 10/13/2016
Review Created: 10/19/2016
This review was collected via phone interview by Customer Research Inc.
Mac B. on 09/29/2016
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"Oil change and tire rotation "
Friendly Great service!
Vehicle: Ford Explorer
Service Date: 09/28/2016
Review Created: 09/29/2016 06:49 AM
Maria H. on 09/28/2016
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Spoke with Mike. He said the staff at this business are good, honest, and Christian people.
Vehicle: Cadillac CTS
Category: Service
Service Date: 08/30/2016
Review Created: 09/28/2016
This review was collected via phone interview by Customer Research Inc.
Suzi S. on 09/27/2016
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Suzi said everything was fabulous and they do such a wonderful job. They always do such a beautiful job and they always recommend good things. This business is honest and she uses them all the time.
Vehicle: BMW 528i
Category: Service
Service Date: 09/23/2016
Review Created: 09/27/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 518 in total