Carencro Automotive Center


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

541 Reviews

99% Would Recommend
Latest Review 2 days ago
Sherell Z. on 03/25/2017
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"Very friendly environment "
Very friendly!! Quick service!!
Vehicle: Buick LaCrosse
Service Date: 03/24/2017
Review Created: 03/25/2017 03:29 AM
Bruce D. on 03/18/2017
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"Maintenance on Toyota Tundra"
Very thorough.
Cost of recommended repairs is making mr evaluate whether or not to keep it or trade in for a new one.
Disappointed that a Toyota product can't make it past 80, 000 miles without having that level of maintenance.
But thanks for finding all that needed to be done.
Vehicle: Toyota Tundra
Service Date: 03/14/2017
Review Created: 03/18/2017 06:33 PM
Fay T. on 03/08/2017
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"The staff is always so friendly & courteous & helpful."
I am very well pleased with the service.
Vehicle: Chevrolet Impala
Service Date: 03/07/2017
Review Created: 03/08/2017 12:23 PM
Harold S. on 03/07/2017
Recommended badge inactive Recommended
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"Worst place ever!!!!!"
I was told I would have my vehicle fully inspected and if I would give them some work it would be free. That was not the case they only inspected the front end. Then they are stuck up and rude . When I told the guy name Josh I could only afford to do a little at a time he said he wouldn't do it . It was seriously highly disrespectful. I would never return to them and I would only talk bad of them from now on. Only to stop anyone else from getting mess over l. One last thing they mark up the price of like 3 times what it cost.
Vehicle: Chevrolet S10 Pickup
Service Date: 03/07/2017
Review Created: 03/07/2017 10:27 PM
Angela B. on 02/22/2017
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Angela said they are a great company. They are honest and affordable.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/17/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Rickey T. on 02/21/2017
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Rickey said they do a very good job and they are personal friends of his.
Vehicle: Chevrolet Silverado 2500 HD
Category: Service
Service Date: 02/17/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Ashley S. on 02/13/2017
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Ashley said the business was good.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 02/01/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Edric R. on 02/10/2017
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"No brake lights "
Diagnosed my problem of no brake lights quickly and did the repair for a reasonable price.
Vehicle: Toyota Tundra
Service Date: 02/10/2017
Review Created: 02/10/2017 09:18 PM
Mona D. on 02/05/2017
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"Oil change"
Very nice staff, I did not have an appointment, service did not take long.
Vehicle: Chevrolet Impala
Service Date: 02/03/2017
Review Created: 02/05/2017 09:16 PM
Stuart B. on 02/04/2017
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"Customer service "
Availability of my mechanic, Josh.
Vehicle: Nissan Altima
Service Date: 02/03/2017
Review Created: 02/04/2017 10:20 PM
George A. on 01/30/2017
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George said they took care of him.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/25/2017
Review Created: 01/30/2017
This review was collected via phone interview by Customer Research Inc.
Dexter B. on 01/26/2017
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Dexter said they did what he asked them to do but it did not fix the problem. He now has another light out on his vehicle too.
Vehicle: RAM 1500
Category: Service
Service Date: 01/20/2017
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Johnny D. on 01/18/2017
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Johnny said this business was able to get his vehicle fixed so he didn't have to rent another vehicle. He was satisfied.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 01/11/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer G. on 01/09/2017
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Jennifer said she loves this business. She trusts them and the work they do. They are honest and dependable. They know how she cares for her vehicle.
Vehicle: Ford Mustang
Category: Service
Service Date: 01/06/2017
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Debbie B. on 01/07/2017
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"The honesty, knowledge, care and the whole experience while you are there!"
I've been going there for almost ten years. Because of where I was employed I was having to consider going to a different mechanic shop. The job would not allow me the time to see about my car. So I hesitated and a door opened for me to continue my service with them. I really didn't want to change shops. There is a trust there for me that is difficult to find. Their service is awesome and unique. My son and his family love out of state and I have been able to travel and visit them with peace of mind. The people and the place are a blessing to me.
Vehicle: Toyota Camry
Service Date: 01/06/2017
Review Created: 01/07/2017 06:20 AM
Chris C. on 12/31/2016
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"Accommodating knowledgeable."
Accommodating,knowledgeable staff. Professional in theirperformance.
Vehicle: Chevrolet Impala
Service Date: 12/30/2016
Review Created: 12/31/2016 05:12 AM
Tory M. on 12/31/2016
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Tory said everything she needed done, they did.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 12/29/2016
Review Created: 12/31/2016
This review was collected via phone interview by Customer Research Inc.
Debby F. on 12/27/2016
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"12-20-16 Repairs"
Shop explains everything that needs to be done to your car and why. When repairs are completed, the cost is almost to the penny of the estimate received prior to work being done. I have over 200,000 miles on my 2008 Toyota Matrix and it has never run better! This is the only shop I would ever use! Thank you Josh, Brian and Joanie! You are the best mechanic shop around! Sincerely, Debby Fitzpatrick
Vehicle: Toyota Matrix
Service Date: 12/22/2016
Review Created: 12/27/2016 10:32 AM
Delores S. on 12/21/2016
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Delores said this business is a life saver because when something goes wrong with her vehicle, they are there to fix it. She stated they do the work correctly and they do a good job. She appreciates everything they do for her and they are the best.
Vehicle: Dodge Caliber
Category: Service
Service Date: 12/13/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
James P. on 12/20/2016
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James said the service was good.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/09/2016
Review Created: 12/20/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 541 in total