Carencro Automotive Center


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

537 Reviews

99% Would Recommend
Latest Review 5 days ago
Angela B. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Angela said they are a great company. They are honest and affordable.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/17/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Rickey T. on 02/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rickey said they do a very good job and they are personal friends of his.
Vehicle: Chevrolet Silverado 2500 HD
Category: Service
Service Date: 02/17/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Ashley S. on 02/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ashley said the business was good.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 02/01/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Edric R. on 02/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No brake lights "
Diagnosed my problem of no brake lights quickly and did the repair for a reasonable price.
Vehicle: Toyota Tundra
Service Date: 02/10/2017
Review Created: 02/10/2017 09:18 PM
Mona D. on 02/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Very nice staff, I did not have an appointment, service did not take long.
Vehicle: Chevrolet Impala
Service Date: 02/03/2017
Review Created: 02/05/2017 09:16 PM
Stuart B. on 02/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Availability of my mechanic, Josh.
Vehicle: Nissan Altima
Service Date: 02/03/2017
Review Created: 02/04/2017 10:20 PM
George A. on 01/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said they took care of him.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/25/2017
Review Created: 01/30/2017
This review was collected via phone interview by Customer Research Inc.
Dexter B. on 01/26/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
Dexter said they did what he asked them to do but it did not fix the problem. He now has another light out on his vehicle too.
Vehicle: RAM 1500
Category: Service
Service Date: 01/20/2017
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Johnny D. on 01/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Johnny said this business was able to get his vehicle fixed so he didn't have to rent another vehicle. He was satisfied.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 01/11/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer G. on 01/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jennifer said she loves this business. She trusts them and the work they do. They are honest and dependable. They know how she cares for her vehicle.
Vehicle: Ford Mustang
Category: Service
Service Date: 01/06/2017
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Debbie B. on 01/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The honesty, knowledge, care and the whole experience while you are there!"
I've been going there for almost ten years. Because of where I was employed I was having to consider going to a different mechanic shop. The job would not allow me the time to see about my car. So I hesitated and a door opened for me to continue my service with them. I really didn't want to change shops. There is a trust there for me that is difficult to find. Their service is awesome and unique. My son and his family love out of state and I have been able to travel and visit them with peace of mind. The people and the place are a blessing to me.
Vehicle: Toyota Camry
Service Date: 01/06/2017
Review Created: 01/07/2017 06:20 AM
Chris C. on 12/31/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accommodating knowledgeable."
Accommodating,knowledgeable staff. Professional in theirperformance.
Vehicle: Chevrolet Impala
Service Date: 12/30/2016
Review Created: 12/31/2016 05:12 AM
Tory M. on 12/31/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tory said everything she needed done, they did.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 12/29/2016
Review Created: 12/31/2016
This review was collected via phone interview by Customer Research Inc.
Debby F. on 12/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"12-20-16 Repairs"
Shop explains everything that needs to be done to your car and why. When repairs are completed, the cost is almost to the penny of the estimate received prior to work being done. I have over 200,000 miles on my 2008 Toyota Matrix and it has never run better! This is the only shop I would ever use! Thank you Josh, Brian and Joanie! You are the best mechanic shop around! Sincerely, Debby Fitzpatrick
Vehicle: Toyota Matrix
Service Date: 12/22/2016
Review Created: 12/27/2016 10:32 AM
Delores S. on 12/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Delores said this business is a life saver because when something goes wrong with her vehicle, they are there to fix it. She stated they do the work correctly and they do a good job. She appreciates everything they do for her and they are the best.
Vehicle: Dodge Caliber
Category: Service
Service Date: 12/13/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
James P. on 12/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the service was good.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/09/2016
Review Created: 12/20/2016
This review was collected via phone interview by Customer Research Inc.
Earl E. on 12/20/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Sandy. She said this business is a little too expensive.
Vehicle: Nissan Xterra
Category: Service
Service Date: 12/09/2016
Review Created: 12/20/2016
This review was collected via phone interview by Customer Research Inc.
Latresh E. on 12/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Latresh said they did a really good job. They're convenient and very close to her home.
Vehicle: Ford Expedition
Category: Service
Service Date: 12/05/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Michael R. on 12/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ford F350 diesel truck"
Check engine light came on and i also needed an oil change. Battery power was in adequate and required new batteries. Vehicle inspection also revealed severe rear brake issues that required replacement of rotors and calipers. This could have resulted in wheel fire and / or brake failure. Bryan and his team alerted me of this issues and also showed me the defective parts. Service was excellent and I will continue to use Carencro Automotive Center for all of my vehicle maintenance work.
Vehicle: Ford Pickup
Service Date: 12/13/2016
Review Created: 12/15/2016 05:44 AM
Michael C. on 11/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and work "
😆
Vehicle: Chevrolet Impala
Service Date: 11/28/2016
Review Created: 11/29/2016 10:27 AM
Displaying Review 1 - 20 of 537 in total