98% Would Recommend
Latest Review 3 days ago
Tracy M. on 08/18/2017
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"Honesty, integrity and knowledge"
Carl's is great. Honest and up front. Hard to find those qualities these days.
Vehicle: Ford Explorer
Service Date: 08/10/2017
Review Created: 08/18/2017 04:40 PM
Montana H. on 08/13/2017
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"Great customer service, no hidden fees, & local"
I've been going here forever and it's been the automotive shop I will go to forever. Great work and easy people to work with. They'd help anybody with anything.
Vehicle: Pontiac G6
Service Date: 08/13/2017
Review Created: 08/13/2017 09:03 PM
Melanie S. on 08/06/2017
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"Great, Fast & Friendly Service"
I called Carl's while waiting for a tow & searching the web. I knew what was wrong with my car. Bill gave me a quote over the phone. Fixed my car for same price as quoted and ready on time. Not sure how much longer they are going to do "regular" auto repair because they do a lot of classic car work. I will definitely be back (if they'll have me).
Vehicle: Volkswagen Jetta Sedan
Service Date: 08/04/2017
Review Created: 08/06/2017 06:53 AM
Kevin D. on 07/13/2017
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Kevin said this business treats him well.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 07/10/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Maggie K. on 07/10/2017
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Maggie said this business provided outstanding service from the minute she came in. They took her vehicle in within one day and ordered economical parts. They did the work quickly. She was well pleased when they took away any angst she was having regarding the work.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/30/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Bill S. on 06/28/2017
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"Excellent service"
They treat me right every time
Vehicle: Dodge Dart
Service Date: 06/26/2017
Review Created: 06/28/2017 11:48 AM
Chuck W. on 06/28/2017
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Spoke with Billie. She said every time they go in to the business, it is excellent work and reasonable prices.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 06/26/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Lonnie H. on 06/27/2017
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"Appreciate the communication regarding repairs that were needed. They even went so far as to ask us to come in to look at what was found which would greatly effect price for repairs. "
Trust this company. They were honest, up front about needed repairs. Very friendly and professional.
Vehicle: Infiniti G35
Service Date: 06/20/2017
Review Created: 06/27/2017 06:43 AM
Doug M. on 06/27/2017
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Doug said this business did good work and they had great personalities. They also had fair prices.
Vehicle: Ford Ranger
Category: Service
Service Date: 06/23/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Norman W. on 06/24/2017
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"Professional/Informative"
Excellent service! Keep you up to date on vehicle service needs. Timely service.
Vehicle: Chevrolet Silverado
Service Date: 06/13/2017
Review Created: 06/24/2017 06:26 AM
Allan B. on 06/22/2017
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"Carls Automotive provides professionl service."
Carls Automotive provides professionl service and explains in detail the services they are performing on your car.
Vehicle: Kia Forte Koup
Service Date: 06/20/2017
Review Created: 06/22/2017 04:24 AM
Radonna H. on 06/15/2017
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Radonna said she has been with this business a lot of years. They are very honest about what needs to be done, and will not push her to get anything done that she does not need. She has never had to take her vehicle back for them to redo something, because it is always done right the first time. They have very friendly service, and she will continue to use them.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 06/09/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
L.B. L. on 06/15/2017
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L.B. said the employees at the business provided top quality service. They did what he wanted them to do and it was done in an excellent manner. They were true professionals. He can go there with the confidence that they will go above and beyond what is necessary to get his vehicle ready when he needs it.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 05/31/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Carolyn W. on 06/14/2017
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Carolyn said she's never had a problem with this business.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 06/07/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Don T. on 05/31/2017
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Spoke with Linda. She said she is a long time customer of this business. Their service is always super and they are always up front with the cost. They are honest and fair people.
Vehicle: Ford Focus
Category: Service
Service Date: 05/26/2017
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Paul F. on 05/27/2017
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"Dependable and willing to go the extra mile in customer service"
Carl's always goes above and beyond keeping me informed through out the repair process. If they can find a refurbished replacement part, they always call me first for my input. Carl's has never disappointed me and they are a an asset to Red Oak.
Vehicle: Ford Pickup
Service Date: 04/25/2017
Review Created: 05/27/2017 09:12 AM
John G. on 05/08/2017
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Spoke with Linda. She said they like Carl and have learned to trust him. This business always provides good service and they have reasonable prices.
Vehicle: Infiniti G20
Category: Service
Service Date: 05/01/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Steven H. on 05/03/2017
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"Good work and great people"
They have always took are of my Corvettes. The people are friendly and professional from the front office to the paint booth. GREAT JOB!!!
Vehicle: Chevrolet Corvette
Service Date: 05/01/2017
Review Created: 05/03/2017 08:00 PM
Irene M. on 04/27/2017
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Irene said the customer service was excellent. They called when her vehicle was ready. She was given the exact price. The business does good work.
Vehicle: Jeep Liberty
Category: Service
Service Date: 04/25/2017
Review Created: 04/27/2017
This review was collected via phone interview by Customer Research Inc.
Phillip E. on 04/19/2017
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Phillip said he trusts the business.
Vehicle: Ford Mustang
Category: Service
Service Date: 03/31/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
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