Verified CustomerWe appreciate your kind words and review, Michael. Thank you for your observations & critique of our service & our staff. We try to provide the kind of service we would expect to receive if we were customers. We take seriously the trust that our customers place in us when inspecting or repairing their vehicles. Jeff Carpenter
1. provided a prompt and flexible appointment for my response to their postal card and e-mail reminders sent to me for the inspection
2. full cooperation and assistance for my special pick up and payment arrangements
3. provided quality work on my truck by experienced and dedicated car care technicians
4. provided high quality parts for a reasonable price, and only those parts necessary to complete a thorough PA state inspection
5. returned any replaced parts to me and checked the entire vehicle for any other signs of needed service that may fall outside the state inspection requirements, but prevent an expensive
repair in the near future.
6. They noticed that I had an outdated proof of insurance card and called my insurance company with a request to send me a fax with the new card. The insurance company called me for
permission to do so, resulting in a new card within 20 minutes of the alert.