Casey's Car Care Inc
Hours of Operation
| Mon | 8:00 AM - 5:00 PM |
|---|---|
| Tue | 8:00 AM - 5:00 PM |
| Wed | 8:00 AM - 5:00 PM |
| Thu | 8:30 AM - 5:00 PM |
| Fri | 8:00 AM - 5:00 PM |
| Sat | closed |
| Sun | closed |
135 Stonewall St
Hot Springs, AR 71913-4702
Hot Springs, AR 71913-4702
(501) 624-9436
Contact send a message
Website www.caseyscarcare.com
Categories Auto Repair
34.4805196
-93.1029774
Latest Reviews for Casey's Car Care Inc
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Peyton H. on 06/13/2013
Peyton said her vehicle has been running better since she had her oil changed.
Vehicle:
Toyota Camry
Category:
Service
Service Date:
05/23/2013
Review Created:
06/13/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Gene C. on 06/13/2013
Gene said this business fixed his vehicle to his satisfaction. The repairs took a week but it was not their fault because the parts could not be found locally and had to be ordered from the manufacturer. He was happy with the work they did.
Category:
Service
Service Date:
06/07/2013
Review Created:
06/13/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
James H. on 05/28/2013
James said he was referred to the business by a friend. He had no trouble, they were polite, and they took care of him.
Vehicle:
Jeep Grand Cherokee
Category:
Service
Service Date:
05/17/2013
Review Created:
05/28/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Brad B. in Hot Springs, AR on 05/25/2013
Brad said he likes Casey and he does a good job.
Vehicle:
Honda Accord
Category:
Service
Service Date:
05/16/2013
Review Created:
05/25/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Gene F. in Hot Springs, AR on 05/25/2013
Gene said the business took care of him.
Vehicle:
Cadillac DeVille
Category:
Service
Service Date:
05/16/2013
Review Created:
05/25/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
No
Verified by SureCritic
Erick F. in Hot Springs, AR on 05/25/2013
Erick said he feels like this business screwed him over because he took the vehicle in for a small problem and when he picked the vehicle up there was a loud knocking, there was a lot of smoke and the vehicle is not working at all. The transmission is broken. For this reason he would not recommend this business for service.
Vehicle:
Honda Civic
Category:
Service
Service Date:
05/01/2013
Review Created:
05/25/2013
This review was collected via phone interview by Customer Research Inc.
Casey W. from Casey's Car Care Inc responded on 05/30/2013
Im sorry Erick that you feel that way, but by no intetion did we "screw" you. When the car was brought to us the first time for the transmission diagnostics i noticed that the car was three quarts low on oil. I notified you of this and you asked me not to put any oil in it, that you would bring your own. After replacing a faulty solenoid on the transmission, we waited for most of the day for you to bring us your oil. I eventually had to add oil to the correct level so that i could test drive the car and verify the fix. The transmission shifted well, and the engine ran fine. When the car was picked up i notified you of the severity of the oil leak, in which no corrective action was taken. A few days later the car was then brought back to our facility for the knock. The transmission is still operating within normal parameters. Erick, again Im sorry that you feel this way, but the repairs i performed on your car the first visit has your transmission operating normally. It is your engine that failed due to low oil level and lack of maintence.
Would
Recommend?
Recommend?
No
Verified by SureCritic
Doug L. on 05/23/2013
Doug said this business replaced the spark plug and the coil and that was not the problem. He said he had to replace the injector and O2 sensor himself to fix the vehicle. He would not recommend this business based on this experience.
Vehicle:
Ford Pickup
Category:
Service
Service Date:
05/16/2013
Review Created:
05/23/2013
This review was collected via phone interview by Customer Research Inc.
Casey W. from Casey's Car Care Inc responded on 05/28/2013
Mr. Lee I am very sorry you had a issue with our service. If I would have known about the problem I would have taken care of it. If there is something I came do to resolve this complaint PLEASE don't hesitate ask. I am here to serve you. Please respond. Casey
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Alicia O. in Pearcy, AR on 05/17/2013
Alicia said the business did a good job and they do work on her father's vehicle.
Vehicle:
Mazda MPV
Category:
Service
Service Date:
05/06/2013
Review Created:
05/17/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Elizabeth B. on 05/07/2013
Elizabeth said the business did the repair efficiently and honestly. The employees were very friendly.
Vehicle:
Jeep Grand Cherokee
Category:
Service
Service Date:
04/24/2013
Review Created:
05/07/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Cathyrn M. on 05/07/2013
Cathryn said this business does good work.
Vehicle:
Honda Odyssey
Category:
Service
Service Date:
04/12/2013
Review Created:
05/07/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 10 of 174 in total
Reviews with the "Verified by SureCritic Logo" come with our assurance that the reviewer is the actual customer.