Cavenaugh Hyundai Hot Springs


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

456 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
98% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Leslie F. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people that work there !"
just a great run place!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/19/2017 10:25 AM
Verified Customer on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, friendly, helpful"
Thumbs up
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/19/2017 09:45 AM
Andrew K. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people, friendly and sincere"
Good service in a timely manner
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/19/2017 06:38 AM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/19/2017

Thank you for your business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Jane K. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They were very punctional- I had called for an appt. also. So it was a timely experience."
I was treated very well, and the facility was very clean where I had to wait for my Auto.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:57 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/18/2017

Thank you for choosing Cavanaugh Hyundai for your service needs!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Steve D. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always first class"
I am planning on buying my next car there
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 07:46 AM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/17/2017

Thank you for the kind words and most important your business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Anthony H. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service drive me 2 miles To job and back"
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 09:47 AM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/16/2017

Thank you for your business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Kathryn R. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Upstanding "
They don't look for things to charge for, they have integrity, they are thorough, explain if needed
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 07:03 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/16/2017

Thank you for your business !!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Ronald D. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They want to please the customer. "
It was a good experience and the maintenance people were very helpful and wished to please me and did an excellant job.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:31 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/15/2017

Thank you for choosing Cavenaugh Hyundai for your service needs!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Jonathen S. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Kept us up to date on inspection and repair process. Everything was done with care and car was fixed on the first visit!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/13/2017 04:20 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/14/2017

Thank you for choosing Cavanaugh Hyundai for your service needs!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Alisha A. on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Super Fast"
They had me in and out within a half hour. I've had no problems with the vehicle so I assume all is fine.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/25/2017
Service Type: Maintenance
Review Created: 08/09/2017 07:08 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/09/2017

Thank you for your business!!! If you have any questions at all please contact me at the contact info below. Don't be bashful about asking for a discount. I have changed marketing companies recently so the coupons have not been issued correctly.

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Dana G. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer focused"
Thanks Trent!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/08/2017 03:17 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/09/2017

Thank you for your business!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Bruce M. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"We came in with an issue and they 'found out my problem' in a very timely manner ( It was my cell talking to my car lol""
IF we NEED to purchase any vehicle we WILL return ( but my wife LOVES
'her' car too much)
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/06/2017 12:42 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/06/2017

Thank you for choosing Cavanaugh Hyundai for your service needs!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Robert P. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department and managers"
Great business, service department, and fantastic, helpful employees.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/03/2017 08:05 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/04/2017

Thank you for your loyal business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Darrin A. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"TOTAL PROFESSIONALISM!"
The guys in the service center are always pleasant, helpful and so courteous. They open at 8:00 and they are very prompt at opening up at that time. Easy to get an appointment, easy to get a ride to and from your workplace and timely at responding with updates on the time of your car being ready.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/03/2017 09:50 AM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/03/2017

Thank you for your kind words and most important your business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Verified Customer on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fixed problemIt is. Closer to my house than LR"
Good job
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/02/2017 12:20 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/02/2017

Thank you for choosing Cavenaugh Hyundai for your service needs!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Susan H. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and Detail wash"
Efficient and thoughtful personal service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 08/01/2017 08:23 AM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 08/01/2017

Thank you for your business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Virginia D. on 07/31/2017
Verified badge inactive Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Trent, Service Mgr, took time to listen & explain. "
Appreciate the time and concern Trent expressed about both my experience with service issues and my health. Felt much better knowing part paid for on Friday was still needed with Monday's additional repair.
Yes it would have been great to have them do it all on Friday. Also a positive that they prefer to be 100% certain you need the parts before replacing. Will continue to go there for service on my Santa Fe.
Service Type:
Review Created: 07/31/2017 01:38 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 07/31/2017

Thank you for your business!!! We will continue to pray for you. Please let us know of any vehicle needs in the future.

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Verified Customer on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gear service "
Service employees are helpful and friendly. Answer any questions I have about vehicle.
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/28/2017 04:59 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 07/29/2017

Thank you for your business! Your loyalty does not go in noticed.

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Terry B. on 07/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent experience "
Excellent experience
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/25/2017
Service Type: Maintenance
Review Created: 07/27/2017 02:02 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 07/27/2017

Thank you for your business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Douglas K. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership!"
The employees are friendly and knowledgeable
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/25/2017
Service Type: Maintenance
Review Created: 07/27/2017 10:01 AM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 07/27/2017

Thank you for choosing Cavenaugh Hyundai for your service needs!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Displaying Review 1 - 20 of 456 in total