Cavenaugh Hyundai Hot Springs


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

414 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
98% Would Recommend
100% Business Response
Latest Review 42 minutes ago
Verified Customer on 06/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful workers "
Awesome job on the service to my car
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/26/2017
Service Type: Maintenance
Review Created: 06/29/2017 06:44 AM
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Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/29/2017

Thank you for your continued business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Bernadette K. on 06/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick friendly service"
Always Treated well, friendly, efficient stsff
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/28/2017 07:55 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/28/2017

Thank you for your business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Larry S. on 06/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All good"
Clean, friendly dealership. Service fast and thorough.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 06/26/2017
Service Type: Repair
Review Created: 06/28/2017 09:34 AM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/28/2017

Thank you for your kind words and most important, your business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Gary W. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"routine maintenance - expedient service"
this work was done while I waited...I was amazed as to how quickly and efficient the work was done. couldn't have been a better experience.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 06/27/2017 10:09 AM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/27/2017

Thank you for your business!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Donna B. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employers are great"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/24/2017 01:30 PM
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Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/24/2017

Thank you for your kind words and most important your continued business!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
John J. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer satisfaction"
Top notch
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/23/2017 01:23 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/23/2017

Thank you for choosing Cavenaugh Hyundai for your service needs!!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Richard J. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trent is the BEST"
Trent is the BEST
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 12:34 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/23/2017

Thank you for your loyal business!!! It is always a pleasure.

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful Customer Service"
This is the best dealership I have been to in Hot Springs. The entire staff is very nice and professional. The service department is extremely clean and very efficient. My oil change appointment was at 1 pm, it was completed and I was back on the road by 1:25!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/23/2017 09:59 AM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/23/2017

Thank you for the kind words and most important your business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Chris H. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"David in the service department is very professional and explained all the service options as far as time of repairs."
Only if they don't require a loaner car.
Vehicle: 2002 Hyundai Accent
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 03:40 PM
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Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/23/2017

Thank You for your business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Robert B. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All you want in a Car Dealer."
Cavenaugh Hyundai provides great cars and superior service, quick, efficient and always done right.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 03:30 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/23/2017

Thank you for your kind words and most important your business!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
David L. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Friendly fast service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/21/2017 09:49 PM
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Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/22/2017

Thank You for your business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
JAMES P. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service, fast & Courteous"
The service is fantastic, technicians are always helpful and knowledgeable.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 02:53 PM
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Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/22/2017

Thank you for your continued business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
William B. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
💥
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 10:04 AM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/20/2017

Thank you for your continued business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Gary L. on 06/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"timely good service"
I would like to know why service doesn't stick with one brand of oil.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/19/2017 02:14 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/19/2017

Thank you for choosing Cavenaugh Hyundai for your service needs!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Marla A. on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, friendly staff"
I get quick appointments, good service, competent and courteous staff.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/18/2017 08:52 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/19/2017

That k you for your loyal business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Rudloph T. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Highly recommend"
Great customer service, professional, friendly and knowledgeable.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/16/2017 06:04 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/16/2017

Thank you for choosing Cavanaugh Hyundai for your service needs!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Verified Customer on 06/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Almost 5"
Great service. Nice waiting area. Kept me informed.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/16/2017 12:22 PM
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Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/16/2017

Thank you for your business and kind words. Please let me know how we can provide a 5 star service experience for your.

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Verified Customer on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department!"
Trent and staff were great. Feel confident in the service performed.
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/16/2017 11:06 AM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/16/2017

Thank You for your business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Jervis K. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Problem with key fob"
Excellent service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/15/2017 05:21 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/16/2017

Thank you for your business!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
Kathleen F. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Absolutely
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/15/2017 05:18 PM
369722af83883ebc3e47917c1c4686de?s=28
Trent L., Service Manager at Cavenaugh Hyundai Hot Springs responded on 06/16/2017

Thank you for choosing Cavanaugh Hyundai for your service needs!!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500
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