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Cedar Diffley Bp & Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(688 Reviews)

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average

Business Details

About

ASE certified auto repair. Serving the community for over 40 years. ASE certified auto repair. Serving the community for over 40 years.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(651) 452-0988

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
7:00 AM - 5:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
4205 Nicols Rd Eagan, MN 55122-1910
Cedar Diffley Bp & Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(688 Reviews)

DS
gravatar
DAVID S.
Burnsville, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2013
verified customerVerified Customer
Oil Change Plug not tight
I don't normaly get my oil changed by others. I like to do it myself so I know it gets done correctly. I took a chance and used the sale they had on Thursday night for an oil change. The mechanic seemed very knowledgeable. Thank god I dont' live very far away. The drain plug on the oil pan was not tight. When I got home I noticed a line of oil in the road and a puddle of oil under my vehicle in my driveway. I crawled under to look and hand tighten the plug. Not impressed at all. Lets see how they handle me when I go back to communicate this to them. Right now I would not recommend this business to anyone. If they can't get an oil change right how do you trust them on other repairs?
Not Recommended
Jacque J. from Cedar Diffley Bp & Auto Repair responded on 07/29/2013 10:49 AM
The mechanic who did your oil change is new and this was his first evening working alone. May have been nervous. This is not an excuse. As you can see by our reviews this is something that has not happened before. We are sending you a $25 BP gift card as an apology and we hope you will give us another chance in the future.
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