Central Alabama Auto, LLC


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

138 Reviews

98% Would Recommend
Latest Review 23 days ago
Kati M. on 07/30/2017
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Kati said the staff was really nice, had manners, and treated her like a person.
Vehicle: Nissan Xterra
Category: Service
Service Date: 07/27/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Pat S. on 07/20/2017
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Pat said the service was to expensive.
Vehicle: Chevrolet Caprice
Category: Service
Service Date: 07/14/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Braydon C. on 07/18/2017
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Braydon said this business was quick and no other issues came up.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 07/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Bridgett S. on 07/13/2017
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Bridgett said she was severely impressed with their work.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Brian L. on 07/12/2017
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Brian said this business gave him a time they would be finished and they kept it.
Vehicle: Ford F-150
Category: Service
Service Date: 07/10/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
JOSEPH W. on 06/30/2017
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"Knowledge and customer service "
Jeremy is the best!
Vehicle: Ford Pickup
Service Date: 06/28/2017
Review Created: 06/30/2017 01:08 AM
Kim W. on 06/27/2017
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Kim said they're a really nice staff, and he likes how the facility looks. They do what they say.
Vehicle: Isuzu
Category: Service
Service Date: 06/23/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Mike D. on 06/23/2017
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Mike said they were very professional and they did a great job.
Vehicle: Lexus IS 300
Category: Service
Service Date: 06/19/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. on 06/21/2017
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Mark said they were timely and great. They did the work right the first time.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/15/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Isaac A. on 06/19/2017
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Isaac said this business was nice and quick.
Vehicle: Ford Excursion
Category: Service
Service Date: 06/14/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Durand W. on 06/14/2017
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Durand said this business provided good service and they are great people to work with.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 06/07/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Rhonda W. on 06/10/2017
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Rhonda said this business did a great job.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 05/23/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
William O. on 06/06/2017
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William said they did good, quick work.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 06/01/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Johnny S. on 05/31/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Johnny said he is disappointed in this business. He will not recommend them, until the issue with his vehicle is resolved. He said Jeremy is a nice guy, and he is working it out.
Vehicle: GMC Pickup
Category: Service
Service Date: 05/17/2017
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Jeremy H., owner at Central Alabama Auto, LLC responded on 06/08/2017

Yes we had delays with parts on the 2000 chevy 3500 that needed pump and injectors which was the way the customer wanted it 
I felt like I gave a good discount and also had to pay for parts to be overnight
Needed battery cables after I did a pump customer called me after I repaired pump and was out of town truck would not start instructed customer on how to try to start he arrived back with truck I took care of him again and replaced battery terminals at no cost to him
Customer leaves lights on in my parking lot and locks doors 
Comes in the next day with burnt up switch also clearance lights are not working diagnosed light switch and wiring are shorted out replaced charged a fee for it and got told I'm expensive and now customer likes to bring his on parts because he gets them cheaper 
I thought I had good customer service 
But you can't please everyone 
And I'm sorry for that 

Curtis J. on 05/22/2017
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Spoke with Catina. She said this business fixed all of the problems. They were really nice to work with.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 05/16/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Pat S. on 05/22/2017
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Pat said their service is always good.
Vehicle: Chevrolet Caprice
Category: Service
Service Date: 05/18/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Ashley B. on 05/20/2017
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Ashley said they were friendly, organized and knowledgeable.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 05/16/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Heidi W. on 05/19/2017
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Heidi said everyone was polite and friendly at the business.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 04/24/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Louise J. on 05/13/2017
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Louise said the service was good, and everybody was polite.
Vehicle: GMC Terrain
Category: Service
Service Date: 05/12/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Mike T. on 05/12/2017
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Mike said they did a great job.
Vehicle: Ford F450 Super Duty
Category: Service
Service Date: 05/11/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 138 in total