Choice Automotive


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

60 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
75% Business Response
Latest Review over 2 years ago

Ashley S. on 05/28/2015
Verified badge inactive Verified
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"This is a trustworthy repair shop!! "
I took my car in thinking I had transmission problems. I was going to have my fluids changed and to see what else was wrong, which I thought would be costly. They research my car, drove it, tested it, and put it up on the rack. Come to find out it didn't need serviced for 50k more miles and there was a recall that was causing my issue. They could've charged me for multiple things, but instead they told me that they weren't going to charge me today and only ask that I come back when I needed something else. I will go back to them every time and will be telling my friends that I wouldn't recommend going anywhere else.
Service Date: 05/28/2015
Review Created: 05/28/2015 11:12 AM
Corey A. on 01/25/2014
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Corey said the business always provides good honest work and has never let him down. He recommends everyone to this business.
Vehicle: Mitsubishi Diamante
Category: Service
Service Date: 01/15/2014
Review Created: 01/25/2014
This review was collected via phone interview by Customer Research Inc.
Kuunfui L. on 01/23/2014
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Kuunfui said the service at this business was great. He has good rapport with the owner.
Vehicle: GMC Sonoma
Category: Service
Service Date: 01/20/2014
Review Created: 01/23/2014
This review was collected via phone interview by Customer Research Inc.
Janie E. on 01/22/2014
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Janie said this business is friendly. They are fast and detailed. They take their time to explain the work. The experience was wonderful.
Vehicle: GMC Acadia
Category: Service
Service Date: 01/14/2014
Review Created: 01/22/2014
This review was collected via phone interview by Customer Research Inc.
Michael D. on 01/17/2014
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Michael said he is satisfied with the service this business provides. He said he does not have any problems with his vehicle since they worked on it.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 12/26/2013
Review Created: 01/17/2014
This review was collected via phone interview by Customer Research Inc.
Tommy M. on 01/17/2014
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Tommy said they do good work.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 01/10/2014
Review Created: 01/17/2014
This review was collected via phone interview by Customer Research Inc.
Latasha M. on 01/13/2014
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Latasha said they were very honest and they did not try to overcharge her.
Vehicle: Mazda Tribute
Category: Service
Service Date: 01/09/2014
Review Created: 01/13/2014
This review was collected via phone interview by Customer Research Inc.
David R. on 01/13/2014
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Spoke with Donna. She said the service is always good.
Vehicle: Nissan Frontier
Category: Service
Service Date: 01/08/2014
Review Created: 01/13/2014
This review was collected via phone interview by Customer Research Inc.
Pat H. ReScore Review on 01/15/2014
ReScore
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fixin' my mistake."
Excellent !!!!
Vehicle: Chevrolet Impala
Service Date: 01/08/2014
Review Created: 01/10/2014 07:32 AM

Overall Rating 1/5rating 1rating 1rating 1rating 1
"friendly people.. good service. "
I am glad to have Glen as "my" contact person. He explains very clearly what he is going to do and why..
Vehicle: Chevrolet Impala
Service Date: 01/08/2014
Review Created: 01/10/2014 07:32 AM
Keith S. at Choice Automotive responded on 01/11/2014

Pat,
thanks for your kind comments. I see that you gave us a low score and wonder if that was by mistake or was there something we should have done differently? If a mistake, could you please rescore this?
thanks

Keith

Amber S. on 01/07/2014
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Amber said they are really good and they treat her really well.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/26/2013
Review Created: 01/07/2014
This review was collected via phone interview by Customer Research Inc.
Bryan M. on 12/30/2013
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Bryan said this business takes very good care of him. They tell him everything that is wrong, what the cost to replace it will be, and if it needs to be done right away. They work around his schedule, which he appreciates. They are great to work with.
Vehicle: Mercury Sable
Category: Service
Service Date: 12/12/2013
Review Created: 12/30/2013
This review was collected via phone interview by Customer Research Inc.
Joe T. on 12/30/2013
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Joe said they did exceptionally well.
Vehicle: Honda Civic
Category: Service
Service Date: 12/27/2013
Review Created: 12/30/2013
This review was collected via phone interview by Customer Research Inc.
Laura G. on 12/28/2013
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Laura said this business went above and beyond for her when she went in for service. They were friendly and took the time to talk to her and consult with her about the service they were going to do on her vehicle. They did a good job and were both very knowledgeable and experienced at this business.
Vehicle: GMC Yukon
Category: Service
Service Date: 12/19/2013
Review Created: 12/28/2013
This review was collected via phone interview by Customer Research Inc.
Stacy B. on 12/28/2013
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Stacy said this business has always been great to work with.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/26/2013
Review Created: 12/28/2013
This review was collected via phone interview by Customer Research Inc.
Evelyn S. on 12/24/2013
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Evelyn said they are excellent.
Vehicle: Toyota Highlander
Category: Service
Service Date: 12/11/2013
Review Created: 12/24/2013
This review was collected via phone interview by Customer Research Inc.
Greg H. on 12/19/2013
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"Trust"
Going extra mile to make sure everythings done and done right
Vehicle: GMC Sierra Classic
Service Date: 12/16/2013
Review Created: 12/19/2013 04:30 AM
Keith S. at Choice Automotive responded on 12/19/2013

Greg, thanks for your continued visits, and your positive comments.

Keith T. on 12/11/2013
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Keith said the service was good.
Vehicle: Nissan Pickup
Category: Service
Service Date: 11/19/2013
Review Created: 12/11/2013
This review was collected via phone interview by Customer Research Inc.
Keith S. at Choice Automotive responded on 12/19/2013

Keith,
thanks for your vote of confidence. Let us know if we can help in any way in the future.

Billie H. on 12/11/2013
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Billie said this business does the work in a timely manner.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 11/21/2013
Review Created: 12/11/2013
This review was collected via phone interview by Customer Research Inc.
Keith S. at Choice Automotive responded on 12/19/2013

Billie,
thanks for letting us help you with your vehicle maintenance!

Sandra P. on 11/25/2013
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"They fix the problem & you know its fixed when they get thru."
I would 2 to 1 go to them before I go to Acura place. They don't charge like Acura but they know what they are doing. I am well satisfied with Choice and recommend them to my friends.
Vehicle: Acura TL
Service Date: 11/13/2013
Review Created: 11/25/2013 09:07 AM
Keith S. at Choice Automotive responded on 12/19/2013

Sandra, thanks for your kind comments. We enjoy seeing you when you visit!

Blake B. on 11/20/2013
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Blake said this business is very personable. He said they are quick and cheap.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 11/14/2013
Review Created: 11/20/2013
This review was collected via phone interview by Customer Research Inc.
Keith S. at Choice Automotive responded on 12/19/2013

Blake,
thanks for the positive feedback. We do appreciate it!

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