Chuck's Garage Lansing


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

374 Reviews

98% Would Recommend
Latest Review 4 days ago
Kevin J. on 09/18/2017
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Spoke with Laurence. He said he hasn't had any problems, and the work is good quality.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 09/18/2017
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John said the business woke him up with a text message at 5:30 a.m. The service was expensive.
Vehicle: Saturn SC 3dr
Category: Service
Service Date: 08/28/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Jim H. on 09/18/2017
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Jim said the service was excellent. They did what he had asked them to do.
Vehicle: Honda Odyssey
Category: Service
Service Date: 09/14/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
RON S. on 09/16/2017
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"Freindly, fast service"
Froendly fast service
Vehicle: Toyota Avalon
Service Date: 09/15/2017
Review Created: 09/16/2017 01:03 PM
Ashton G. on 09/07/2017
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Ashton said this business was fast. The service was reasonably priced and he likes the people there.
Vehicle: Ford
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Marlana B. on 09/07/2017
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Marlana said she likes this business and she would recommend them.
Vehicle: Subaru Forester
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
BEVERLY H. on 08/15/2017
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"Great Service"
Mike was very detailed with explaining the problem with our car to us. He was patient and prompt.
Vehicle: Toyota Venza
Service Date: 08/14/2017
Review Created: 08/15/2017 01:14 PM
Michael H. on 08/09/2017
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Michael said their customer service and work are good. The prices are reasonable.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 07/24/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
PHILIP M. on 08/08/2017
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"Very knowledgeable!"
Dave, Thanks for the extra evaluation! You guys are the best.
Vehicle: Chevrolet Impala
Service Date: 08/07/2017
Review Created: 08/08/2017 04:49 AM
Nathan B. on 08/08/2017
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Nathan said he had no problems with the service.
Vehicle: Saturn Aura
Category: Service
Service Date: 08/07/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
David F. on 08/04/2017
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David said he was very satisfied with this business.
Vehicle: Pontiac G6
Category: Service
Service Date: 07/25/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
David B. on 08/04/2017
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David said they were excellent and they did exactly what he wanted. It was done in a short amount of time and he didn't have to wait long. It was done fine.
Vehicle: Nissan Versa
Category: Service
Service Date: 07/25/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
KARYN and JOHN O. on 07/26/2017
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"Honesty, wisdom, humility and servant's hearts is all I find at Chuck's Garage Lansing"
They are always helpful and patient and kind. I fully trust them and appreciate all they have done and do for me and continue to do for me. I recommend them to everyone I know and will continue to do so.
Vehicle: Ford Flex
Service Date: 06/23/2017
Review Created: 07/26/2017 12:06 PM
ROB D. on 07/18/2017
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"No complaints!"
Easy in - easy out... And they did what they said they would do at the price they said they would do it for.
Vehicle: Honda Pilot
Service Date: 07/17/2017
Review Created: 07/18/2017 05:49 AM
John D. on 07/18/2017
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John said the employees at this business understood what the issue was. They took a look at it and called him two or three days later. They let him know it was only one brake line leaking. They gave him a quote of five hundred dollars to fix it. They were too expensive. He went online and looked up how much the parts would be and was able to fix his own vehicle for half the price.
Vehicle: GMC Sierra 2500
Category: Service
Service Date: 07/05/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Sasa A. on 07/17/2017
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Sasa said this business had good customer service.
Vehicle: GMC Acadia
Category: Service
Service Date: 07/07/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Alan B. on 07/14/2017
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Alan said they took care of the issues with the vehicle.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 07/06/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Forrest B. on 07/12/2017
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Forrest said he likes the quality of work at the business, and everyone is personable.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 07/07/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Craig K. on 07/11/2017
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Craig said his wife took the vehicle into this business. They set the appointment up early and they were good.
Vehicle: Honda Accord
Category: Service
Service Date: 07/10/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Christopher W. on 07/01/2017
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Christopher said this business was very open with their service. However, there was an important issue they should have noticed when they had the vehicle. They even test drove his vehicle. He had to turnaround and bring his vehicle back in for them to fix the problem. He also said during the repair they somehow made his odometer not work and they did not extend any offers to him to fix it.
Vehicle: Ford Freestar
Category: Service
Service Date: 06/29/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Dave D. at Chuck's Garage Lansing responded on 07/05/2017

Thanks for the review Chris! We always want to improve our service, however we did note that we could not read miles on van- Your Cluster would not display them and we made you aware of this. We did not have time to fix for you because you were leaving on vacation next day.

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