ReScore Reviews™ (11)

ReScore
Overall Rating 4.4545482/5Overall Rating 4.4545482/5Overall Rating 4.4545482/5Overall Rating 4.4545482/5rating 4.4545482
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
91% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Steven T. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service"
Excellent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/22/2017
Service Type: Repair
Review Created: 06/26/2017 02:08 PM
Karen P. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms"
Great service, friendly people
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/24/2017 07:15 AM
Lenny R., Service Manager at City World Hyundai responded on 06/26/2017

Thank you, Appreciate the great survey.

Have a great summer, see you next service. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Nadia O. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything"
The staff is wonderful and the service us great all the time.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 04:03 PM
Lenny R., Service Manager at City World Hyundai responded on 06/26/2017

We appreciate you as our long time customer. 

Have a great summer, See you next service. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Marc S. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Get service excellent and knowledgeable staff will come back to do business with them again
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/19/2017 02:02 PM
Lenny R., Service Manager at City World Hyundai responded on 06/21/2017

Thank you for great review. 
Glad we were able to take care of you.

See you next service visit

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Elvio G. on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied with the service "
The only observation I have to mention is that they ordered a part for my car and they should call me and I didn't get the call, after the date I called then and the part for my car was there on time, but it was ok with me because I went 2 days after call.
Definitely I'm Satisfied with the customer service and the time to get ready and go home.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/18/2017 06:58 PM
Lenny R., Service Manager at City World Hyundai responded on 06/19/2017

Thank you for the great review and feedback, will look into our
parts arrival contact process to make sure we place calls on a timely basis. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Joann D. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff and the Manger"
Great service, with a smile; very accommodating and helpful!!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/16/2017 04:55 PM
Lenny R., Service Manager at City World Hyundai responded on 06/17/2017

Thank you for the great review.
We really appreciate you as our long time customer

Will work hard and continue to keep your Hyundai in great shape.  See you next service visit

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous is Every Way!"
The service is always friendly and timely.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/16/2017 06:50 AM
Lenny R., Service Manager at City World Hyundai responded on 06/16/2017

Thank you very much for the great review and comments ! 
We are working hard to keep things efficient and provide timely service 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Good service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/12/2017 10:35 AM
Lenny R., Service Manager at City World Hyundai responded on 06/12/2017

Thank you,  appreciate your response and hope we can be of
service in the future. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Linda B. on 06/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"VERY efficient"
Excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/31/2017
Service Type: Repair
Review Created: 06/11/2017 04:56 PM
Lenny R., Service Manager at City World Hyundai responded on 06/12/2017

Thank you for your kind words and great review.

Glad to continue taking care of your car. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer on 06/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, knowledgeable personnel. Timely, reliable service. "
I have always brought my vehicle to be serviced with city world. The mechanics and office staff are professional and very knowledgeable about the products and services available for my car. I have never had a problem asking questions or receiving feedback from the personnel. I will continue to have my cat serviced by the folks atbcit7 world Hyundai.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/02/2017
Service Type: Maintenance
Review Created: 06/11/2017 09:57 AM
Lenny R., Service Manager at City World Hyundai responded on 06/12/2017

Thank you for your great review. We will work hard to provide 
our customers with the level of service they deserve.

See you next service visit, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Anna C. on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and timely service."
Needed an appointment for my state inspection and was able to get one in less than 48 hrs.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/31/2017
Service Type: Repair
Review Created: 06/07/2017 11:38 AM
Lenny R., Service Manager at City World Hyundai responded on 06/07/2017

Glad we were able to take care of that inspection for you.
Look forward to taking care of all your cars service needs.

Thanks for the great review. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Rafael R. on 06/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the staff are great"
tbe staff are great and easy to deal with..
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/03/2017 02:45 PM
Lenny R., Service Manager at City World Hyundai responded on 06/05/2017

Thank you for the nice comments and great survey score.
We appreciate and value our customers. 

Sincerely,

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
William C. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"City World Hyundai Rocks"
This is the best service center in all of Da Bronx
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/30/2017
Service Type: Repair
Review Created: 06/01/2017 11:14 AM
Lenny R., Service Manager at City World Hyundai responded on 06/01/2017

Thank you for your great review and comments ! 
We really appreciate it and will continue to work hard to take care of our City World Customers. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Ibrahima S. on 05/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice place to go"
very nice staff !!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/25/2017
Service Type: Maintenance
Review Created: 05/31/2017 09:20 AM
Lenny R., Service Manager at City World Hyundai responded on 05/31/2017

Thank you for the kind words and great survey review.

We look forward to your next service visit. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Justice B. on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and speedy service "
Service and done in a timely manner and car ended up in great shape.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/27/2017 06:11 PM
Lenny R., Service Manager at City World Hyundai responded on 05/30/2017

Thank you for the great review.
We look forward to keeping your car running great! 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer on 05/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great customer service"
Service completed in timely manner
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/24/2017
Service Type: Maintenance
Review Created: 05/26/2017 11:02 AM
Lenny R., Service Manager at City World Hyundai responded on 05/26/2017

Thank you for your survey response.
Hope we can earn that 5th star your next time in.

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Janie B. on 05/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was fine.. they NEED to STOCK INVENTORY"
Service provided was good but they could have QUALDUPLED the money made if the items needed were available. Basically my whole day from 9am to 5pm was spent having the car serviced .. had to go to a second place.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 05/12/2017
Service Type: Repair
Review Created: 05/19/2017 06:47 PM
Lenny R., Service Manager at City World Hyundai responded on 05/22/2017

Thank you for your feedback will definitely take a look at our 
inventory and make improvements. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Donovan T. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance "
Awesome. Service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Repair
Review Created: 05/16/2017 03:31 PM
Lenny R., Service Manager at City World Hyundai responded on 05/22/2017

Thank you for the great review and comments.

Look forward to taking care of your cars future service

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Kwadwo A. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The waiting area"
Yes
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 12:50 PM
Lenny R., Service Manager at City World Hyundai responded on 05/22/2017

Thank you for the great review 
Really appreciate it and look forward to taking care of your 
future service needs

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great place"
nice clean place
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/16/2017 11:08 AM
Lenny R., Service Manager at City World Hyundai responded on 05/16/2017

Thank you for taking time to respond and for the great
survey review.

All the best, 
Your Hyundai Service Team. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
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