Johnny S. on 10/05/2016
"2013 FORD F-150"
2013 F-150 Platinum with faulty #7 cylinder. Truck was about 2,300 outside of the 60,000 mile warranty. Truck required cylinder head replacement, over 3,000 dollars charges. I appreciate that Coggin Service Manager was willing to split the cost with me on it, but I still believe that there should have been zero cost for me on a relatively new truck with less than 65K miles. Yes this was out of Coggins hands, and the decision was made by corporate, but I still don't like the decision, and I believe that this is a problem experienced on other vehicles similar to mine. I am attempting to take on Ford Dearborn, Michigan at this time, but the BBB claims that this is outside of their jurisdiction. Not giving up the fight - wish me luck!
Service Date: 09/14/2016
Review Created: 10/05/2016 04:04 PM
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