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College Street Motors

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(11 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

Categories
Contact
(413) 253-3200

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
260 College St Amherst, MA 01002

Affiliations

AAA - Approved Auto Repair
ASE
College Street Motors' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(11 Reviews)

NN
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No N.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/16/2023
0
Left job unfinished
Paid for my expensive service was showed my car- unfinished. I had to get a (very reluctant and unpleasant) mechanic to help me finish the job I already paid for. Had to sit around for a long time when this could have easily been a simple pickup if they just did what was asked in the first place.

The last time I was here, the mechanic locked my keys in my car right before closing and they were standing outside joking and laughing about it while I was actively late to a meeting.

Would not recommend.
John S. from College Street Motors responded on 11/16/2023 01:58 PM

We're sorry to hear about the issues you had with us. We take customer service seriously and apologize for not meeting your expectations. We are continuously working to improve our services and apologize for the inconvenience. We are open to feedback and want to hear more about your experience so that we can do better in the future.

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