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Country Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,539 Reviews)
42
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Score Details

5 stars
72%
4 stars
14%
3 stars
6%
2 stars
3%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
103
Total ReScores™
4.8
ReScore™ Average
42
Net Promoter Score ®

Business Details

About

Country Hyundai is located in beautiful Northampton, MA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance services. Call or email us to set up an appointment today. Country Hyundai is located in beautiful Northampton, MA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance services. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(413) 252-8772
Opening in 25 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
347 King Street Northampton, MA 01060
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,539 Reviews)
Write a Review
Recent Reviews
RS
gravatar
Robert S.
Greenfield, MA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
I had a blow out on Sunday 5/27 , I contacted Country Hyundai , and, even though their service department was not open I was able to make contact through text , after a bit of wrangling ,and ,me being the nervous antsy type , I was able , with the help of the wonderful Country Hyundai team ( especially Amber Brainerd) to secure an appointment for Tuesday to have my 4 tires replaced and an alignment performed the very same day ! Country Hyundai went above and beyond to help me . Thank You Country Hyundai team for all of your efforts !! Keep up the good work !!
Recommended
Amber B., Customer Service Representative from Country Hyundai responded on 05/31/2019 06:16 AM

Good morning Rob, 

Thank you for taking a moment to share this five-star feedback about your great experience! We're pleased to hear that our team was able to accommodate your repair in a quality, time-efficient manner. Thank you for choosing Country Hyundai for all of your service needs! 

Amber Brainerd
Country Hyundai
Customer Service Representative
abrainerd@countryhyundai.com
(413) 341-1931

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