business image

Country Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,539 Reviews)
42
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
103
Total ReScores
4.8
ReScore Average
42
Net Promoter Score ®

Business Details

About

Country Hyundai is located in beautiful Northampton, MA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance services. Call or email us to set up an appointment today. Country Hyundai is located in beautiful Northampton, MA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance services. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(413) 252-8772

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
347 King Street Northampton, MA 01060
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,539 Reviews)

MP
gravatar
Maria P.
Westfield, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/15/2023
0
Category: Service
Service area
This problem has been going on for over 2 years now. Every time I have a scheduled appointment my wait time is at least 2 hours and nothing has been done to my vehicle. I have owned my vehicle for 2 years and still haven’t had my spare key programmed to my car. How nice is it that Hyundai takes my monthly payments on time but can’t do
a simple oil change. The owner needs to relook at your service dept. Today I had a simple oil change only. After 2 hours and 15 minutes my car hadn’t been services yet or my spare key done. Stop over booking and take better care of your customers. Getting tired of all the sorries it doesn’t mean anything anymore. Stop false advertising by saying customers get great service. It’s not about making tons of cash it’s about great customer service. STOP OVERBOOKING!!!!!
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