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Cousins Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(324 Reviews)
92
Write a Review

Score Details

5 stars
92%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(978) 356-2514
Visit Website
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
9 Safford St Ipswich, MA 01938
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Affiliations

Cousins Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(324 Reviews)
Write a Review
Recent Reviews
Verified Customer
Ipswich, MA
2015 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2024
verified customerVerified Customer
10
Great communication
Cousins has had great communication with us every time we go. I love the video of them checking all the essentials in the car and telling me how they look. Then they text when things are done and send the invoice. The front desk does a good job and is always friendly and respectful.
Nathanial C. from Cousins Automotive responded on 05/07/2024 10:16 AM

We truly appreciate you taking the time to share your experience with us! It's fantastic to hear that you've enjoyed our communication and the video updates of our service process. We're committed to providing a transparent and efficient service, so it's great to know that this has been reflected in your visits. Our team will be thrilled to hear your kind words about their front desk service as well. We look forward to providing you with the same level of care and attention on your next visit!

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