Crabtree Automotive Inc.


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

358 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 25 days ago
Andy K. on 11/09/2016
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"knowledge +"
If you have a mechanical problem or just regular maintenance, this is the place to go. Fair, honest & quick repairs. Will take you back home or to work, while repairs are being done.
Highly recommend their services for all vehicles.
Review Created: 11/09/2016 01:52 PM
David H. on 06/24/2016
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"Power steering royal flush."
Crabtree Automotive, Inc.'s state of the art training and dedication to through customer satisfaction lands security to ownership of our vehicles. This staff understands and accepts my high automotive standards. They will work with "picky" if the customer displays a hint of automotive knowledge.
Service Date: 06/24/2016
Review Created: 06/24/2016 09:19 PM
STEVE S. on 05/02/2014
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"Great help when the engine light came on"
I brought my car in because the engine light was on. After checking it out, they couldn't find the problem. I was charged a minimal amount for their time, and will come back when the light comes on again. They were courteous, knowledgeable, and very nice. We will be back. Steve and Barbara Shaw
Vehicle: Dodge Grand Caravan
Service Date: 04/18/2014
Review Created: 05/02/2014 01:01 PM
Todd N. on 05/02/2014
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Todd said this business did well.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/21/2014
Review Created: 05/02/2014
This review was collected via phone interview by Customer Research Inc.
Pat M. on 05/02/2014
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Pat said he has always received good service from the business. They are very informative as well as very professional.
Vehicle: Honda Accord
Category: Service
Service Date: 04/29/2014
Review Created: 05/02/2014
This review was collected via phone interview by Customer Research Inc.
Tracy A. on 05/01/2014
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Tracy said they are responsive.
Vehicle: BMW 325xi
Category: Service
Service Date: 04/28/2014
Review Created: 05/01/2014
This review was collected via phone interview by Customer Research Inc.
CHARYSE H. on 04/22/2014
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"Honest & practical "
This is the second time I've been to crabtree and both times I've appreciated that they're thorough and honest. When I would need a service repeated in a few weeks after other repairs were completed, they recommended to wait, thus saving me $90.
Vehicle: Chevrolet Aveo
Service Date: 04/21/2014
Review Created: 04/22/2014 08:03 PM
Rick B. at Crabtree Automotive Inc. responded on 04/23/2014

We really do try to save our customers money when we can. Thank you for the nice review Charyse! 

KAREN K. on 04/19/2014
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"Excellent customer service"
This is the second time I have used Crabtree for my car repairs and I am impressed with the outstanding attention to customer service. They do not try to insult your intelligence like other car shops. I felt like a valued customer from start to finish. They were very open and honest about costs of repairs and labor. My car again works great and I am very happy!
Vehicle: Buick Century
Service Date: 04/18/2014
Review Created: 04/19/2014 09:17 PM
Rick B. at Crabtree Automotive Inc. responded on 04/19/2014

Thank you Karen for taking your time to write such a nice review! The reviews we get are shared with our office staff and technicians. It makes their day!

KATHRYN Z. on 04/19/2014
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"Excellent staff! "
I had a headlight go out- the team worked me into their schedule and fixed my car quickly! Exceeded my expectations!
Vehicle: Hyundai Sonata
Service Date: 04/18/2014
Review Created: 04/19/2014 08:11 PM
Rick B. at Crabtree Automotive Inc. responded on 04/19/2014

Thank you Kathryn! We do our best to help people in need of a minor repair like a failed headlight. One of our techs is our "go to" guy for that type of repair and usually we can work a job like that into our schedule. 

Don R. on 04/18/2014
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Don said the business has good service.The staff members are courteous and explain everything so he can understand.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 04/15/2014
Review Created: 04/18/2014
This review was collected via phone interview by Customer Research Inc.
Rick B. at Crabtree Automotive Inc. responded on 04/21/2014

Thanks for the nice review Don!

MARY O. on 04/17/2014
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"The People and the service provided"
I was extremely satisfied with the service provided to fix my brakes on my 2008 Ford Escape.
Vehicle: Ford Escape
Service Date: 04/16/2014
Review Created: 04/17/2014 07:57 AM
Rick B. at Crabtree Automotive Inc. responded on 04/17/2014

Thank you for the nice review Mary! I will pass this review on to our staff and technicians.

SHAWNA W. on 04/16/2014
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"Amazing service!!"
The crew at Crabtree has always been courteous, efficient and they take great care of me!! I recommend them to all of my friends!
Vehicle: Chevrolet Suburban
Service Date: 03/17/2014
Review Created: 04/16/2014 09:17 PM
Rick B. at Crabtree Automotive Inc. responded on 04/16/2014

Thank you for the nice review and recommending us to your friends Shawna! 

Dan P. on 04/15/2014
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Dan said the business is honest and friendly. They do what they say they are going to do.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 04/11/2014
Review Created: 04/15/2014
This review was collected via phone interview by Customer Research Inc.
Rick B. at Crabtree Automotive Inc. responded on 04/17/2014

Thanks Dan!

Jim S. on 04/11/2014
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Jim said he has been a long time customer. He has always been happy.
Vehicle: Toyota Pickup
Category: Service
Service Date: 04/08/2014
Review Created: 04/11/2014
This review was collected via phone interview by Customer Research Inc.
Rick B. at Crabtree Automotive Inc. responded on 04/14/2014

Thanks for being a loyal customer Jim!

JESSICA N. on 04/10/2014
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"Best in 100 mile radius"
These people know their stuff, are very reasonable, and I would never take my car anywhere else!
Vehicle: Infiniti G35
Service Date: 04/08/2014
Review Created: 04/10/2014 11:39 AM
Rick B. at Crabtree Automotive Inc. responded on 04/10/2014

Thank you for the great review Jessica! All of our reviews are given to the technicians and office staff each week. We are happy to hear that you are pleased with our service.

SHAWN S. on 04/09/2014
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"car care"
My Camry has 260000 miles on her... with good care from you, I expect another 26000 from the old girl!
Vehicle: Toyota Camry
Service Date: 04/03/2014
Review Created: 04/09/2014 08:07 AM
Rick B. at Crabtree Automotive Inc. responded on 04/09/2014

That sounds like a good goal Shawn. Thanks for trusting us to help you take care of the old girl.

Ivan R. on 04/07/2014
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Ivan said this business provides good service.
Vehicle: Dodge Neon
Category: Service
Service Date: 03/27/2014
Review Created: 04/07/2014
This review was collected via phone interview by Customer Research Inc.
Rick B. at Crabtree Automotive Inc. responded on 04/08/2014

Thanks Ivan!

James P. on 04/07/2014
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James said this business is good.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 03/28/2014
Review Created: 04/07/2014
This review was collected via phone interview by Customer Research Inc.
Rick B. at Crabtree Automotive Inc. responded on 04/08/2014

Thank James!

SARAH L. on 04/04/2014
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"great service"
friendly and helpful employee. excellent transparency, kept nothing hidden.
Vehicle: Dodge Stratus
Service Date: 04/03/2014
Review Created: 04/04/2014 09:54 AM
Rick B. at Crabtree Automotive Inc. responded on 04/04/2014

Thank you for the nice review Sarah!

JACK D. on 04/03/2014
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"SO FAR, EVERYTHING"
My experience so far has been excellent and if I have had something wrong with the service it has been taken care of without question. I very much appreciate this kind of service and the honoring of their work.
Vehicle: Saturn L300
Service Date: 03/31/2014
Review Created: 04/03/2014 11:22 AM
Rick B. at Crabtree Automotive Inc. responded on 04/03/2014

Thank you for the nice review Jack! It's great to hear that you are happy with our service.

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