Crain Hyundai Bentonville


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1192 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.7333333/5Overall Rating 4.7333333/5Overall Rating 4.7333333/5Overall Rating 4.7333333/5rating 4.7333333
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
97% Would Recommend
100% Business Response
Latest Review 1 day ago
Robert F. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks for good service."
Pleasant, fast service.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/15/2017 07:26 PM
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John D., Service Manager at Crain Hyundai Bentonville responded on 08/16/2017

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
My routine maintenance was done quickly. The service department staff are friendly and courteous.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:13 PM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 08/15/2017

Thank you for the great review and choosing Crain Hyundai Bentonville 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Lorene R. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Definitely
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:38 AM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 08/15/2017

Thank you for the great review and choosing Crain Hyundai Bentonville 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Jerry K. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service staff is great and easy to work with and the service was fast.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:18 AM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 08/15/2017

Thank you for the great review and choosing Crain Hyundai Bentonville 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
PAMELA W. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great dealership "
everyone is so nice at Crain. Will never go anywhere else for maintenance on my Sante Fe
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/13/2017 05:20 AM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 08/13/2017

Thank you for the great review and choosing Crain Hyundai Bentonville 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Randall M. on 08/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"General maintenance."
We were able to reschedule after work. Convenient.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/13/2017 04:43 AM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 08/13/2017

Thank you for the review,we hope to earn the 5th star on your next visit here at Crain Hyundai Bentonville 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
David L. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Excellent
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 11:19 AM
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John D., Service Manager at Crain Hyundai Bentonville responded on 08/11/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Greg H. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality work. "
Quality work.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 10:12 AM
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John D., Service Manager at Crain Hyundai Bentonville responded on 08/11/2017

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service "
very freindly and professional . not pushy
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 09:33 AM
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John D., Service Manager at Crain Hyundai Bentonville responded on 08/11/2017

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Coy H. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"car service"
good people good service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/24/2017
Service Type: Repair
Review Created: 08/10/2017 09:18 AM
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John D., Service Manager at Crain Hyundai Bentonville responded on 08/10/2017

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Bobby S. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
I have always received excellent service at Crain Hyundai in Bentonville, Arkansas and recommend them to my friends,
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/10/2017 07:23 AM
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John D., Service Manager at Crain Hyundai Bentonville responded on 08/10/2017

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Shawn C. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Word can not be explained"
Crain hyundai of Bentonville know how to put the Customer first
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/09/2017 11:39 AM
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John D., Service Manager at Crain Hyundai Bentonville responded on 08/09/2017

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service "
They did an excellent job and great customer service too!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/08/2017 11:16 AM
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John D., Service Manager at Crain Hyundai Bentonville responded on 08/08/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Yvonne S. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New tires with EXCELLENT CUSTOMER SERVICE "
I was very pleased! NOT only did they save me $200 on tired, they put me in a car for the day so I didn't miss a day of work! EXCELLENT!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/08/2017 11:06 AM
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John D., Service Manager at Crain Hyundai Bentonville responded on 08/08/2017

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
They go above and beyond to help make sure you are happy with your vehicle service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/08/2017 10:18 AM
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John D., Service Manager at Crain Hyundai Bentonville responded on 08/08/2017

Thank you for the kind words and the wonderful review, and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"routine maintenance"
Timely service,friendly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/07/2017 03:51 PM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 08/07/2017

Thank you bfor the kind review and choosing Crain hyundai Bentonville.

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
5 stars
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/07/2017 03:42 PM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 08/07/2017

Thank you for the great review and choosing Crain Hyundai Bentonville

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Lynn F. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Work is done correctly,in a timely manner.
Friendly employees without the hard sell .
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/07/2017 12:43 PM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 08/07/2017

Thank you for the great review and choosing Crain Hyundai Bentonville.

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Stanley G. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No wasting time"
I don't like wasting time waiting for my car to be serviced & at Crain I'm able to drop my car off for service before work and they will drop me off at work. I really appreciate that!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/05/2017 06:30 PM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 08/05/2017

Thank you for the great review and choosing Crain Hyundai Bentonville 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
John E. on 08/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Value for money spent"
Wish service would take me seriously, to where we could get the problem resolved in one visit
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/05/2017 06:07 PM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 08/05/2017

Thank you for the kind review and choosing Crain Hyundai Bentonville 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
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