Crain Hyundai Little Rock


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

768 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.7500004/5Overall Rating 4.7500004/5Overall Rating 4.7500004/5Overall Rating 4.7500004/5rating 4.7500004
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Nancy H. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people!"
Yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 08:16 PM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/24/2017

We appreciate your business. Thank you for the nice survey review.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Willie M. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly associates and nice atmosphere"
Always take care of needs
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 01:01 PM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/24/2017

We appreciate the friendly survey review and your business.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Ruth B. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service"
Gave me a loaner car for me to get back to work and p/u after.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 12:41 PM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/24/2017

We appreciate your business and this friendly survey.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Cynthia B. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Customer "
The service was amazing
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 12:23 PM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/24/2017

Thank you for the kind words on this survey review. We appreciate it and your business.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Jackie C. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Service"
It was a good service.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/23/2017 11:27 AM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/24/2017

We appreciate your business and taking the time to post this nice survey.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I don't know what this is"
Great setvice
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 09:44 AM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/24/2017

Thank you for the nice survey with the 5 Stars. We appreciate your business.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient"
I was treated very professionally and the job was completed in a timely manner.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/22/2017 04:51 AM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/24/2017

Thank you for the nice survey review and for your business.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Brenda A. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff listen to you and takes care of your concerns "
I would definitely recommend them to anyone who needs their car serviced with pride
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/20/2017 02:43 PM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/24/2017

We appreciate your business. Thank you for the nice survey review.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Gary B. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a smile "
Honest business to deal with
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 03:17 PM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/20/2017

Thank you for the nice survey review. We appreciate your business.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Verified Customer on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Check up"
Got there at 7:15 had my oil changed, the 30,000 mile routine check up, and my tires rotated. I told them I needed to be out of there by 8:20 to get to work or get a loaner car. They took my car back immediately and I pulled out of the parking lot by 8:20.
Vehicle: 2014 Hyundai Elantra Co
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/19/2017 10:07 AM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/20/2017

Thank you for your business and for the nice survey.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil changed"
Oil changed
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/18/2017 09:41 AM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/19/2017

We appreciate your business and this nice survey.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Verdell N. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service is always great and staff the best.!!"
I always tell anyone and everyone Hyundai has the best car and Crain the best maintenance department. I would not take my car any where else.?yes I would tell a friend.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/17/2017 09:27 PM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/19/2017

Thank you for your continued business and for this great survey review.
God Bless You

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Sandra R. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Proximity to our home"
Employees are very positive... skilled mechanics
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/13/2017
Service Type: Repair
Review Created: 05/17/2017 09:52 AM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/17/2017

We appreciate your business. Thank you for this nice survey review as well.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Eddie H. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good & convenient "
I think they have quality service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/16/2017 05:41 PM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/17/2017

We appreciate your business and this nice survey review.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Mark W. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Treats you like family"
Easy to schedule. Great service. Keeps you informed and to top it off, a vacuum and car wash.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 04:52 PM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/17/2017

Thank you for the great survey review. We appreciate your business.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Virgina H. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean pleasant waiting room with popcorn available"
In a very few words as I am repeating my self from the last service. Excellent service
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/16/2017 12:58 PM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/16/2017

Thank you for the excellent survey review. We appreciate your continued business.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Charlotte H. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, quick service!!"
The routine service appointment went very well, and to my surprise was very speedy.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 11:19 AM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/16/2017

Thank you so much for the great survey review. We appreciate your business.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Cameron E. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Mannered"
Yes
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/15/2017 10:04 AM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/15/2017

We appreciate your business. Tank you for driving over here from North Little Rock to do business with us.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
JOAN D. ReScore Review on 05/16/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent resolution - Ken went above and beyond"
Ken, brought the corrected paperwork/bill to my home completed the tire warranty paperwork...making it ready for mailing; including a stamp
Vehicle: 2015 Hyundai Elantra Gt
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/15/2017 07:17 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"need follow up"
I need a corrected bill and tire warranty information
Vehicle: 2015 Hyundai Elantra Gt
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/15/2017 07:17 AM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/15/2017

Thank you for your business. I tried calling you but have not got through yet. I have got a booklet form the tire distributor Friday. I would like to bring it by to you. Can you give me a call and I will see that you get it and it is filled out and sent in. I need a couple of numbers off your tires to finish it.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Wayne M. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect"
I will be back
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/08/2017
Service Type: Repair
Review Created: 05/12/2017 07:41 PM
Ken P., Service Manager at Crain Hyundai Little Rock responded on 05/15/2017

Thank you for the amazing survey review. We appreciate your business.
God Bless You,

Ken Palmer
501-604-1551
kenpalmer@crainteam.net
Displaying Review 1 - 20 of 768 in total