Crest Cadillac Collision Center

Reviews (832)

rating 4.58893rating 4.58893rating 4.58893rating 4.58893rating 4.58893

Recommend?
94%

ReScore (1) Help16

rating 3.0rating 3.0rating 3.0rating 3.0rating 3.0
New
Improvement
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Original

Hours of Operation

Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 12:00 PM
Sun closed
2121 Rosa L Parks Blvd.
Nashville , TN 37228
(615) 242-4242
About Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Latest Reviews for Crest Cadillac Collision Center

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Lawrence said he was very satisfied with the work and he was happy with the whole operation.
Category: Collision
Service Date: 05/10/2013
Review Created: 05/20/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 2rating 2rating 2rating 2rating 2
Would
Recommend?
No
Stephanie said they were dishonest with her about the work being completed. She was not told that her vehicle would not be ready until she got there and does not know why. She did not elaborate further as to the length of the delay. There was no communication at all. That was a real inconvenience for her so she will not recommend this place of business. She said she thinks the person who did the estimate was dishonest as well.
Category: Collision
Service Date: 04/30/2013
Review Created: 05/16/2013
This review was collected via phone interview by Customer Research Inc.
Carl T. from Crest Cadillac Collision Center responded on 05/20/2013
Mrs. Moore I am very sorry that you feel the way you do. You have said that we were dishonest, I say we tried to tell you the truth and you called the truth an excuse! The truth is that your car was delayed one day due to one of our painter's 3 year old daughter had a massive cancer tumor removed. Thank God that she is now okay and cancer free! Due to the one day delay we paid for your rental for 5 days because your schedule wouldn't allow you to pick up your car until Friday even though it was ready on Tuesday. We also discounted your repairs by $300.00 to offset your inconvience of diriving here on a Monday before receiving a call saying your car was ready. Hopefully you want need our services again as the body shop repairs aren't like having your oil changed.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Preston T. in Tennessee on 05/15/2013
Preston said they did a really good job.
Category: Collision
Service Date: 04/26/2013
Review Created: 05/15/2013
This review was collected via phone interview by Customer Research Inc.
Carl T. from Crest Cadillac Collision Center responded on 05/20/2013
Preston,
Thank you for your business!
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Jennifer said this visit was quick and easy. The vehicle was ready early. The work took a day, so it was not necessary for them to keep her updated.
Category: Collision
Service Date: 05/07/2013
Review Created: 05/15/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Lindsey P. in Tennessee on 05/14/2013
Lindsey said she didn't have any trouble. They did really well and she did not have a bad experience.
Category: Collision
Service Date: 04/25/2013
Review Created: 05/14/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Verified by SureCritic
Tori R. in Tennessee on 05/14/2013
Tori said they had the vehicle for three weeks, which was a long time.
Category: Collision
Service Date: 04/30/2013
Review Created: 05/14/2013
This review was collected via phone interview by Customer Research Inc.
Carl T. from Crest Cadillac Collision Center responded on 05/20/2013
Tori,
Thank you for allowing us to repair your car, we do apologize that the repairs took longer than you expected. We are glad you were happy with the final product.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Shirley F. in Tennessee on 05/14/2013
Shirley said they took care of her vehicle nicely. They told her it would take four days. It took a week, because they scratched something else on the vehicle while doing the repairs.
Category: Collision
Service Date: 04/26/2013
Review Created: 05/14/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Bob F. in Tennessee on 05/14/2013
Bob said the business is the best and he was very happy with the quality of the repairs.
Category: Collision
Service Date: 05/10/2013
Review Created: 05/14/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Bessie B. in Tennessee on 05/14/2013
Bessie said Nate Michael kept her informed and assured her the work would be perfect, and it was. He went above and beyond for her. She has worked with other businesses in the past but none with the professionalism of this business. She said she wanted to tell them to keep up the good work.
Category: Collision
Service Date: 04/25/2013
Review Created: 05/14/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Lyle S. in Tennessee on 05/14/2013
Lyle said this business did a really good job and they were a week ahead of schedule.
Category: Collision
Service Date: 05/08/2013
Review Created: 05/14/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 10 of 832 in total
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