Crest Cadillac Collision Center
Crest Cadillac Collision Center
Hours of Operation
| Mon | 7:30 AM - 6:00 PM |
|---|---|
| Tue | 7:30 AM - 6:00 PM |
| Wed | 7:30 AM - 6:00 PM |
| Thu | 7:30 AM - 6:00 PM |
| Fri | 7:30 AM - 6:00 PM |
| Sat | 8:00 AM - 12:00 PM |
| Sun | closed |
2121 Rosa L Parks Blvd.
Nashville , TN 37228
Nashville , TN 37228
(615) 242-4242
Contact send a message
About Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!
36.192211
-86.8006483
Latest Reviews for Crest Cadillac Collision Center
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Harvey D. in Tennessee on 04/17/2013
Harvey said Nate is great and he was treated right by him. Nate deserves a raise. The guys are thorough on everything and it was handled well. He's pleased with everything.
Category:
Collision
Service Date:
04/09/2013
Review Created:
04/17/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Bart A. in Tennessee on 04/16/2013
Spoke with Lori. She said this business did a great job.
Category:
Collision
Service Date:
04/12/2013
Review Created:
04/16/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Michael D. in Tennessee on 04/16/2013
Michael said they have good service at this business. He mentioned they answer the phone whenever he calls them with a question.
Category:
Collision
Service Date:
04/15/2013
Review Created:
04/16/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Jaimie N. in Tennessee on 04/13/2013
Jaimie said the business handled everything quickly. They were very professional and easy to work with.
Category:
Collision
Service Date:
04/05/2013
Review Created:
04/13/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
No
Verified by SureCritic
Marquis B. in Tennessee on 04/11/2013
Marquis said he was not satisfied with the work because they did not fix the light bracket as expected. He dropped his vehicle off on Saturday and called Thursday. They told him his vehicle was going to be done Friday. The business did not communicate with him at all or kept him informed. He would not recommend the business due to reasons mentioned.
Category:
Collision
Service Date:
03/29/2013
Review Created:
04/11/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
No
Verified by SureCritic
Daryl D. in Tennessee on 04/09/2013
Daryl said that the business was supposed to replace one of his tires but did not. He found that the tire was just rotated to the back of the vehicle like the business was trying to hide it. The repairs took 16 days longer than he expected due to extra parts having to be ordered. He was given the runaround by the personnel when it came to trying to get a definite delivery date. Due to this experience, he will not recommend the business.
Category:
Collision
Service Date:
04/04/2013
Review Created:
04/09/2013
This review was collected via phone interview by Customer Research Inc.
Carl T. from Crest Cadillac Collision Center responded on 04/12/2013
This was an unfortunate problem, your insurance company did not approve the replacement of the tire in their intial estimate. They only approved it after both you and I contacted them with the complaint after you took delivery of your car. We never charged for a tire and yes we did rotate it to the rear of the car for safety reasons. The good news is by us working together, we now have the approval to replace the tire. I do wish that we had the authority to spend insurance companies money, but the fact is we do not. The delays were also created in part by the insurance company and also numerous parts orders. With all of the unknown's it is next to impossible to give an exact delivery date. We do apologize for the issues that this wreck has caused you and your family.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Sheri C. in Tennessee on 04/08/2013
Sheri said the business was wonderful. She said the brakes still need to be redone and she is going to contact this business about having them fixed.
Category:
Collision
Service Date:
03/29/2013
Review Created:
04/08/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Edward P. in Tennessee on 04/05/2013
Edward said they were fast about taking care of him and Randy did a good job.
Category:
Collision
Service Date:
04/02/2013
Review Created:
04/05/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Charles B. in Tennessee on 04/05/2013
Charles said this business fixed everything that needed to be fixed.
Category:
Collision
Service Date:
03/22/2013
Review Created:
04/05/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Kerry R. in Tennessee on 04/03/2013
Kerry said the visit was very quick and they did a good job. She said Jim was wonderful.
Category:
Collision
Service Date:
03/26/2013
Review Created:
04/03/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 50 of 835 in total
Reviews with the "Verified by SureCritic Logo" come with our assurance that the reviewer is the actual customer.