Crossroads Auto Repair


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

45 Reviews

96% Would Recommend
Latest Review 7 months ago

Pissed O. on 03/07/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Rude!!"
These guys have had my car for over a week. When i call to see if its done, he says, "I haven't called you yet, so it's not done" what a joke!
Service Date: 03/01/2017
Review Created: 03/07/2017 06:49 AM
Bill B. on 12/05/2015
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Taken"
Repair was 600 dollars over the estimate and I was not consulted before the repairs were completed. After I paid for the repairs and went to leave with my car it died before getting it off their lot! I would not recommend this shop to anyone.
Review Created: 12/05/2015 12:53 PM
David S. on 05/31/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast oil change"
Brought my wifes car in on a Tuesday morning foran oil change.They brought the car in right away and about 25 minutes later it was done.Great service as always from Crossroads
Vehicle: Geo Prizm
Service Date: 05/28/2013
Review Created: 05/31/2013 06:57 AM
Kathy K. on 05/28/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Mr. Kathy Ketton. He said the person he spoke with was courteous and informative. He said he was glad they explained the repair problem before they started to work on the vehicle.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 04/22/2013
Review Created: 05/28/2013
This review was collected via phone interview by Customer Research Inc.
Neil N. on 05/28/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Neil said they were prompt and they answered every question he had.
Vehicle: Oldsmobile Eighty-Eight
Category: Service
Service Date: 04/20/2013
Review Created: 05/28/2013
This review was collected via phone interview by Customer Research Inc.
Janna N. on 05/07/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Janna said her experience with this business was very good and she has been with them for years. They do a very god job for her. She recommends this business to a lot of people.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 04/01/2013
Review Created: 05/07/2013
This review was collected via phone interview by Customer Research Inc.
Jeff S. on 05/07/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said the service is excellent.
Vehicle: Cadillac Seville
Category: Service
Service Date: 04/06/2013
Review Created: 05/07/2013
This review was collected via phone interview by Customer Research Inc.
Dulinda C. on 05/07/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dulinda said her vehicle had the same problem a while later and it had to be repaired again.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 04/22/2013
Review Created: 05/07/2013
This review was collected via phone interview by Customer Research Inc.
Makiesha J. on 05/07/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Makiesha said they did a good job.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 04/23/2013
Review Created: 05/07/2013
This review was collected via phone interview by Customer Research Inc.
Sherry H. on 05/02/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sherry said the mechanics at this business always do an excellent job and the prices are quite reasonable. She likes the service she receives and this business did a great job.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 04/17/2013
Review Created: 05/02/2013
This review was collected via phone interview by Customer Research Inc.
Joe H. on 05/02/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said everything went as planned and promised at this business.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 04/16/2013
Review Created: 05/02/2013
This review was collected via phone interview by Customer Research Inc.
Samantha T. on 04/29/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sarah. She said the service was good.
Vehicle: Jeep Liberty
Category: Service
Service Date: 04/16/2013
Review Created: 04/29/2013
This review was collected via phone interview by Customer Research Inc.
Jessica G. on 04/27/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessica said they always take good care of her and the service was surprisingly fast.
Vehicle: Ford Taurus
Category: Service
Service Date: 04/18/2013
Review Created: 04/27/2013
This review was collected via phone interview by Customer Research Inc.
Ed E. on 04/27/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ed said there was still some work that needed to be fixed after the repairs were completed, but he has called this business back to notify them.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 04/16/2013
Review Created: 04/27/2013
This review was collected via phone interview by Customer Research Inc.
Christie Z. on 04/24/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christie said they are friendly and nice.
Vehicle: GMC Envoy
Category: Service
Service Date: 04/08/2013
Review Created: 04/24/2013
This review was collected via phone interview by Customer Research Inc.
Kim M. on 04/23/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kim said this business is always there for her when she needs them and the service is fantastic.
Vehicle: Nissan Quest
Category: Service
Service Date: 03/19/2013
Review Created: 04/23/2013
This review was collected via phone interview by Customer Research Inc.
David W. on 04/17/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said this business is very cooperative and they always fix his vehicle to his standards.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 04/12/2013
Review Created: 04/17/2013
This review was collected via phone interview by Customer Research Inc.
Natalie K. on 04/10/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Natalie said the business is honest. They have great prices and she would recommend this business to others.
Vehicle: Buick LeSabre
Category: Service
Service Date: 04/03/2013
Review Created: 04/10/2013
This review was collected via phone interview by Customer Research Inc.
Tim B. on 04/10/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Tim's wife. She said it was good. It's a great place. They are very friendly. She enjoys going there.
Vehicle: Buick Lucerne
Category: Service
Service Date: 03/26/2013
Review Created: 04/10/2013
This review was collected via phone interview by Customer Research Inc.
Kurt B. on 04/10/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kurt said his experience with the business was great because the business always takes care of him.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 04/02/2013
Review Created: 04/10/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 45 in total