Crossway's Automotive Repair Service


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

345 Reviews

99% Would Recommend
Latest Review 2 days ago
Robert G. on 09/23/2017
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"courtesy, efficiency, professionalism, and very reasonable pricing"
all of the above
Vehicle: Chevrolet Cruze
Service Date: 09/22/2017
Review Created: 09/23/2017 09:10 AM
Sheila S. on 09/22/2017
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"Matt is super and very reliable and goes above and beyond to help in any way he can."
He will always fit you in even if you don't have an appt and just stop in with any car issue and always in a timely manner. He is friendly, takes his work serious and doesn't charge high prices like dealerships. I will continue to take my vehicle to Matt for any kind of service.
Vehicle: Honda CR-V
Service Date: 09/21/2017
Review Created: 09/22/2017 03:15 AM
Sharon L. on 09/22/2017
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"Quality service, low prices"
And repairs are completed when promised.
Vehicle: Toyota RAV4
Service Date: 09/19/2017
Review Created: 09/22/2017 12:07 AM
Duane L. on 09/11/2017
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Duane said this business was very informative and professional.
Vehicle: Mercury Milan
Category: Service
Service Date: 09/08/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Jason K. on 09/07/2017
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Jason said the business got him in promptly and they did good work.
Vehicle: Toyota RAV4
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Sarah F. on 09/07/2017
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Sarah said she lives next door to Matt. They like supporting the local business. They do a great job and they park her vehicle in her driveway when the work is done.
Vehicle: Mitsubishi Mirage
Category: Service
Service Date: 08/30/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Jim M. on 09/07/2017
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Spoke with Wendy. She said the mechanic always does a great job. He's fair and he's a Red Sox fan. He has done favors for her at no charge. She has been receiving service from him for a long time. After having dealt with other facilities and having some bad experiences he is a breath of fresh air.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Matt C. at Crossway's Automotive Repair Service responded on 09/08/2017

Thanks Wendy! This job is easy when we have great customers like you and the rest who've who've commented here!

Matt Crossway
Owner
(315)893-7713
Barry D. on 08/25/2017
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Barry said he has gotten a lot of work over the past few years and they are his number one. There have not been any problems with the service or work they have done for him.
Vehicle: Kia Optima
Category: Service
Service Date: 08/01/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Scott G. on 08/25/2017
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Scott said the business has quick service and they are very friendly.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/22/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Floyd P. on 08/25/2017
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Spoke with Marilyn. She said this business provided good service. She used this facility all of the time and so does most of her family. They are always there when they are needed.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 08/24/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Johnene W. on 08/15/2017
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Johnene said the business has always done right by her.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 08/10/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Julie D. on 08/14/2017
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Spoke with David. He said the price was reasonable and they were very helpful. The service was done very quickly.
Vehicle: Nissan Titan
Category: Service
Service Date: 08/04/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Bob D. on 08/12/2017
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Bob said Matt is the best mechanic he has ever had in his life.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 08/10/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Earl C. on 08/07/2017
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Earl said this business has always treated him really well.
Vehicle: Mercedes-Benz Sprinter Crew Vans
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Bryan T. on 08/07/2017
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Bryan said this business did everything on time and the vehicle is running great.
Vehicle: Isuzu Amigo
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Thad M. on 08/04/2017
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Thad said Matt goes above and beyond to meet his needs.
Vehicle: Ford Escape
Category: Service
Service Date: 07/14/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Cathy S. on 08/03/2017
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"Cannot think of any visit we've NOT been happy with. Crossways is the best!"
We tell friends and relatives about Crossways all the time, and have for years. Their service can't be beat. Same applies for their customer service, friendly, prompt, courteous, precise.
Vehicle: Chevrolet Silverado 1500
Service Date: 08/02/2017
Review Created: 08/03/2017 06:03 PM
Pam D. on 08/01/2017
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Pam said she likes them, they are honest and nice.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/31/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Steve B. on 07/25/2017
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Steve said this business provided him with good communication.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/14/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Shane O. on 07/25/2017
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Shane said everybody was friendly and everything was done as he asked. It was a good experience.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 345 in total