Crown Point Auto Repair And Restoration


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

215 Reviews

92% Would Recommend
Latest Review 7 days ago
Tom A. on 09/19/2017
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Tom said this business did a good job. There were some delays but they did fine.
Vehicle: Chevrolet
Category: Service
Service Date: 09/08/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Bill W. at Crown Point Auto Repair And Restoration responded on 09/22/2017

Thanks for the review ,and although there were delays i am sure happy with the final product !  what a awesome truck

DAN S. on 09/05/2017
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"Honest service"
Quality, honest service. Cost and work exactly as quoted.
Vehicle: Toyota Tundra
Service Date: 08/24/2017
Review Created: 09/05/2017 08:30 AM
Bill W. at Crown Point Auto Repair And Restoration responded on 09/05/2017

THANK YOU FOR FEEDBACK.  OUR TEAM DOES TRY VERY HARD . GLAD TO SEE IT WORKS !!

JOE Z. on 08/31/2017
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"Top service rating "
Pleased great service and most important honesty
Vehicle: Chevrolet Aveo
Service Date: 08/31/2017
Review Created: 08/31/2017 08:34 PM
Bill W. at Crown Point Auto Repair And Restoration responded on 09/01/2017

Thanks alot for the feedback .  Customer service, complete repair, and price is very important to us.  But honesty is the point i am commited too. THANKS FOR NOTICING !    

Dave A. on 08/30/2017
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Dave said this business did a very nice job for him.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/22/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Bill W. at Crown Point Auto Repair And Restoration responded on 09/13/2017

Thank you for the feedback .  We hope to see you soon !

Nicholas H. on 08/28/2017
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Nicholas said the staff did a really good job. The turnaround time was as requested. They were really friendly.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/17/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Bill W. at Crown Point Auto Repair And Restoration responded on 09/25/2017

We truly thank you for the input. We try and make our work place as friendly as posble , everyone is like fanily in shop so its natural to include our customers .

Don W. on 08/19/2017
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Don said the prices were a bit too high.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 08/02/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
Bill K. on 08/18/2017
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Bill said the staff provided service right away.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 08/01/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Bill W. at Crown Point Auto Repair And Restoration responded on 09/25/2017

Thanks ! our job is easy with great customers like you

Trenton H. on 08/18/2017
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Spoke with Angie. She said this business was fast and the vehicle works.
Vehicle: Chrysler 300
Category: Service
Service Date: 07/28/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Fred M. on 07/29/2017
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Fred said a diagnosis was done at this business regarding his engine light. He's very happy with it. The mechanic is honest with him. The business is close by. Tim is an honest individual and the service was done on time. His vehicle passed emissions and he's very grateful.
Vehicle: Pontiac G6
Category: Service
Service Date: 07/18/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Bill W. at Crown Point Auto Repair And Restoration responded on 09/13/2017

Thanks for the input .  We try very hard to help everyone in the most honest way ! To see it is recognised makes me feel ive done my job

GREG H. on 07/26/2017
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Ha"
Told me i needed $880 worth of work when i baught a $90 part that fixed my the emissions like wtf
Vehicle: INFINITI G35 Coupe
Service Date: 07/18/2017
Review Created: 07/26/2017 03:21 AM
Jason W. on 07/26/2017
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Jason said this business did good work.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/19/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Bill W. at Crown Point Auto Repair And Restoration responded on 07/28/2017

Thanks for the feed back . We try very hard to satisfy every customer !

Stephanie H. on 07/26/2017
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Stephanie said there are still some squeaking noises in her brakes.
Vehicle: Dodge Avenger
Category: Service
Service Date: 07/17/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Ricky C. on 07/22/2017
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Rick said he would recommend this business.
Vehicle: Ford Cutaway
Category: Service
Service Date: 06/27/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Bill W. at Crown Point Auto Repair And Restoration responded on 07/27/2017

Thank you for the feedback !

MARK T. on 07/21/2017
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"close to home & price"
took a little longer than i thought it would .
Vehicle: Honda Accord
Service Date: 07/11/2017
Review Created: 07/21/2017 08:37 AM
Bill W. at Crown Point Auto Repair And Restoration responded on 07/21/2017

THANK YOU ! VERY SORRY ABOUT TIME BUT GLAD WE GOT THE JOB DONE RIGHT WITHOUT A BROKEN RUSTY BOLT ...

Stephanie B. on 07/13/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Stephanie said this business needs to get on the same page when it comes to pricing and they need to explain what is going on with everyone else.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 07/03/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
JENNIFER R. on 07/01/2017
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"Nice job... awesome free towing and loaner"
Friendly, helpful staff..good service!
Vehicle: Chevrolet Cobalt
Service Date: 06/23/2017
Review Created: 07/01/2017 03:22 PM
Bill W. at Crown Point Auto Repair And Restoration responded on 07/05/2017

Thank you for the positive feedback . 

Kate A. on 06/28/2017
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Spoke with Vinney. He said they were very easy to work with and they did a good job.
Vehicle: Toyota Sienna
Category: Service
Service Date: 06/12/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Bill W. at Crown Point Auto Repair And Restoration responded on 06/29/2017

THANK YOU FOR THE FEEDBACK ALWAYS A PLEASURE TO HELP...

BRIAN B. on 06/01/2017
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"Trusted services."
A lot of money but needed a lot of repairs.
Feel I don't have to question your diagnosis
Your shop has always been straight with us
Thanks.
Vehicle: Ford Econoline
Service Date: 05/26/2017
Review Created: 06/01/2017 04:25 PM
Bill W. at Crown Point Auto Repair And Restoration responded on 06/02/2017

ALOT OF WORK IT WAS ! THANKS FOR THE POSITIVE FEEDBACK .  WE WORK HARD TO KEEP OUR (FAMILY) HAPPY.....TIM

GERRY P. on 06/01/2017
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"Recent service"
Had recent service on my 1978 Lincoln Continental Mark V and a few problems cropped up which were taken care of in a timely and professional manner. Great people to work with!!!!
Vehicle: Lincoln Mark V
Service Date: 05/26/2017
Review Created: 06/01/2017 06:19 AM
Bill W. at Crown Point Auto Repair And Restoration responded on 06/01/2017

Thanks for the kind words ! The pleasure was truly ours , love that lincoln

BRUCE S. on 05/20/2017
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"they get to the crux of the matter with my 2003 dodgr dakota,then inform me of the problem and call me with all info,how much to repair and wait for my decision without pushing to have it done."
see above.
Vehicle: Dodge Dakota
Service Date: 05/11/2017
Review Created: 05/20/2017 04:45 AM
Bill W. at Crown Point Auto Repair And Restoration responded on 05/22/2017

I AM SOO GLAD WE DID OUR JOB ! THANK YOU FOR THE RESPONCE

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