Cruz Control DBA Auto Express Tire Pros


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

989 Reviews

96% Would Recommend
Latest Review 2 days ago
Mathew S. on 07/19/2017
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"Express SMOG check"
A gentleman saw me pull up, he walked up to me, took my paperwork and said he'd be real fast. Hw was done in about 15 minutes, a few minutes to pay and I was out of there.
Vehicle: BMW 535i
Service Date: 07/17/2017
Review Created: 07/19/2017 11:06 AM
Carol P. on 07/18/2017
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"I feel I can trust Paul and his recommendations. We compared with Costco and I wanted to give a local shop my business"
I have already done so and I will continue.
Vehicle: Chevrolet Tahoe
Service Date: 07/12/2017
Review Created: 07/18/2017 04:03 PM
Michael F. on 07/13/2017
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Michael said he visits this business regularly and their service is excellent.
Vehicle: Toyota Matrix
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Pablo R. on 07/11/2017
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Pablo said this business has good service.
Vehicle: Saturn Vue
Category: Service
Service Date: 07/08/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Morgan S. on 07/05/2017
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"Good workmanship, tho not very friendly"
I've been here many times now. The work is good & usually prompt. One of the managers has good customer service style, but apparently doesn't teach anyone else about the importance of it. I often feel disregarded & on this last visit, there were no recommendations except replacing cabin ir filters - which I agreed to. Then I received an email notice of 3 services recommended. Why weren't they even mentioned in person? Perhaps the staff doesn't believe a woman would understand the recommendations? Overall, I find the staff indifferent and abrupt. Too bad, since otherwise I'd rely on them for all services.
Vehicle: Honda CR-V
Service Date: 07/01/2017
Review Created: 07/05/2017 09:40 PM
Tessa W. on 07/04/2017
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"Always friendly great servixe"
It's definitely my go to oil change place. Guys are very friendly and I feel confident they have not only changed the oil but have checked everything else too
Vehicle: Subaru Impreza
Service Date: 07/03/2017
Review Created: 07/04/2017 09:25 PM
Dana P. on 06/30/2017
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Dana said the service was good.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/27/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Nicole C. on 06/29/2017
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"Dino and the boys are friendly and efficient "
Thank you for the great service
Vehicle: RAM 1500
Service Date: 06/29/2017
Review Created: 06/29/2017 08:14 PM
Carol C. on 06/17/2017
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"Immediate, great service"
They fixed my brakes when I got there, no appointment, and did a great job.
Vehicle: Kia Optima
Service Date: 06/15/2017
Review Created: 06/17/2017 01:31 PM
Shannon H. on 06/14/2017
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Shannon said he really trusts the guys at this business. It is really a great place.
Vehicle: Nissan Versa
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Marty M. on 06/13/2017
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Marty said the employees were thorough and they found problems he didn't even know of.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 06/10/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Aryeh B. on 06/12/2017
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"Service is always fast, and the price is good."
My only critique is that the guys doing the oil change seem eager to add additional things to be sold to the car owner. I know that Toyota had a crappy design with their plastic oil canister covers, but do they really wear out after 3 oil changes?
Vehicle: Toyota Corolla
Service Date: 06/10/2017
Review Created: 06/12/2017 05:38 PM
Gary B. on 06/11/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Always looking to make more money"
I just went in to have a very simple oil change. Never happens at this place. Always an upchaharge. If it not one thing it's another. This is my last visit.
Vehicle: Toyota RAV4
Service Date: 06/10/2017
Review Created: 06/11/2017 07:41 PM
Steve O. on 06/07/2017
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"Oil Change and tighten belts"
Had an oil change and they tightened my belts for no charge.
Vehicle: Toyota Tacoma
Service Date: 06/06/2017
Review Created: 06/07/2017 10:14 PM
Michelle J. on 06/06/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"AC"
I told the guys my AC wasn't working yet they insisted it just needed to be refilled. Even though I had already done that at two other shops. I was charged over 70$. It worked for one day and went right back to pumping out hot air. I went back and told them I was told I needed to replace a part again they insisted it didn't need it. So they ended up charging the AC unit. I stood there telling them it's going to fail once again so they were wasting my time and theirs. I was charged again this time over 100$ and once again my AC is blowing hot air. I don't understand why they won't listen to me. I have been going there for years and am not beginning to feel they think i'm out of my mind and don't care about what I have to say. I hate to go to any other places but I know my time with them has come to an end.
Vehicle: Ford Escape
Service Date: 05/11/2017
Review Created: 06/06/2017 10:18 AM
Allen W. on 06/06/2017
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Allen said the business is awesome, the staff are his favorite people to work with, and they are his preferred mechanics. They are straightforward, and will not push him to have services done.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/03/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Mark Z. on 06/05/2017
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Mark said the service provided by this business was good.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 06/01/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Larry C. on 06/02/2017
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Larry said this business took a bit longer than normal. He also said they have good service and he will continue to go there.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 05/31/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Jeanine M. on 06/02/2017
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Jeanine said this business did a good job. They were quick.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 05/30/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Guillermo C. on 05/30/2017
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Guillermo said this business was helpful, honest, and fast.
Vehicle: Toyota Prius
Category: Service
Service Date: 05/27/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
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