Cruz Control DBA Auto Express Tire Pros


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

941 Reviews

96% Would Recommend
Latest Review 2 days ago
Michelle H. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michelle said she appreciated the good and honest service that they provided at a reasonable price.
Vehicle: Saturn Vue
Category: Service
Service Date: 03/24/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Dean M. on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful Service"
Speedy and efficient, great team at Auto Express!
Vehicle: Jeep Wrangler
Service Date: 03/25/2017
Review Created: 03/26/2017 07:20 AM
Anna C. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and tire rotation"
Had a great experience. Made a appointment. Dropped truck off and it was ready a couple hours later. professional and friendly staff.
Vehicle: Toyota Tacoma
Service Date: 03/21/2017
Review Created: 03/23/2017 08:03 AM
Ted M. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ted said Dino helped him. He has been going to the business for several years.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 03/20/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Leah A. on 03/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Leah said this business was super friendly and super fast. They let her know about some other issues that were going on with her vehicle. They did not fix them there and then, but they offered to.
Vehicle: Mazda 3
Category: Service
Service Date: 03/13/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Scott O. on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Friendly and competent.
Vehicle: Honda CR-V
Service Date: 03/13/2017
Review Created: 03/14/2017 07:53 AM
Ryan V. on 03/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said this business treated him fairly and honestly.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 02/22/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
Joanne S. on 03/12/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"I drove away with out having the dash need oil light turned off and then 4. Miles later the engine oil light came in and I had zero oil in my car"
They did send someone out right away to replace a faulty oil filter and refill engine with oil
Vehicle: Honda CR-V
Service Date: 03/10/2017
Review Created: 03/12/2017 02:29 PM
Tera B. on 03/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Super quick, friendly mechanics and reliable recommendations for what needs repaired!
Vehicle: Toyota Corolla
Service Date: 03/11/2017
Review Created: 03/11/2017 10:02 PM
Kirsten J. on 03/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kirsten said a friend referred her and she trusts them. She went in for a smog check and they noticed she needed an oil change and filters. They pay attention.
Vehicle: Honda Civic
Category: Service
Service Date: 03/02/2017
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Amy M. on 03/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick and friendly workers makes it easy to come back every service."
I like that I have seen the same workers at this station for years. They are very helpful and honest. I feel very comfortable coming here every time. ;-)
Vehicle: Jeep Liberty
Service Date: 03/03/2017
Review Created: 03/04/2017 08:54 PM
Phillip H. on 03/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Dena. She said her experience with this business was amazing. She found them to be honest, efficient, and quick. They did what they said they would do. They did it for a fair price and she was very pleased with them.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 02/24/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Mark F. on 03/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Much more than just an oil change"
The reason I go to Auto Express Tire Pros here in Santa Cruz is they give your vehicle a thorough going over and tell you everything that needs to be done or repaired. They have saved me time and money by catching things I hadn't noticed were in need of attention or repair. That is worth far more to me than the oil change,. Of course the oil change is important, too. But let's face it...anyone can change your oil. But are they going to care enough to tell you your valve cover gaskets are leaking or your radiator is losing water or your carrier bearing is shot? That info about my carrier bearing alone saved me from what could have been a disaster.
They also top off all your fluids, fill your tires and check your air filter, all at a bargain price. I heartily recommend Auto Express Tire Pros and in fact, based on my experience, my wife has started taking her car there, too. I also have them do my Smog check. The only way they can improve would be to do it all for free.
One more thing. Tip those guys! It will be the best $5 you'll have spent in years.
Vehicle: Toyota Tundra
Service Date: 03/02/2017
Review Created: 03/03/2017 09:55 PM
Jennifer W. on 03/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jennifer said they were good, informative, and helpful. There was no pressure and there weren't any problems.
Vehicle: Toyota Sienna
Category: Service
Service Date: 03/01/2017
Review Created: 03/03/2017
This review was collected via phone interview by Customer Research Inc.
Alexis N. on 02/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easier than the place next door"
Fast
Vehicle: Hyundai Elantra
Service Date: 02/25/2017
Review Created: 02/26/2017 09:40 PM
Judith E. on 02/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
As usual the staff is very friendly, they have you in and out in a very short time.
Vehicle: Dodge Magnum
Service Date: 02/25/2017
Review Created: 02/26/2017 06:05 AM
Jane S. on 02/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Always fast, reliable, great service. Friendly knowledgeable staff. 10 stars!
Vehicle: Hyundai Sonata
Service Date: 02/25/2017
Review Created: 02/25/2017 08:45 PM
Sequoia B. on 02/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sequoia said their service was really good. She said she feels a little bit patronized there.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/21/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
George S. on 02/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said he is a repeat customer of this business, they do good work.
Vehicle: GMC Terrain
Category: Service
Service Date: 02/22/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
Lou V. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lou said this business is always efficient. The staff is knowledgeable and nice.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/20/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 941 in total