ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago
ZACH V. on 01/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Universal Joint"
Another great experience fro the folks at Cupelli Automotive...they reviewed my issues quickly, and quoted accurate/fair pricing. The finished product was exactly what I'd hoped for, and the car drives as if it were brand new....
Vehicle: Jaguar XK8
Service Date: 01/13/2017
Review Created: 01/17/2017 05:57 AM
Amaru C. on 01/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amaru said this business is quick and thorough, and the service is very good.
Vehicle: BMW 745i
Category: Service
Service Date: 01/13/2017
Review Created: 01/16/2017
This review was collected via phone interview by Customer Research Inc.
Richard B. on 01/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Susan. She said they did a great job and they finished in one day. Their prices were lower than other places.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/06/2017
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Stephen M. on 01/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stephen said they did what they were supposed to do. The staff were good and he stated he believes he got what he paid for.
Vehicle: Mercedes-Benz CLK430
Category: Service
Service Date: 01/04/2017
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
JACK R. on 01/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professionally run. Very responsive to needs and questions"
Excellent service. Very helpful in each way
Vehicle: BMW 328i
Service Date: 12/30/2016
Review Created: 01/04/2017 06:53 AM
TODD S. on 01/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good folks... good work..fair price! "
Very professional folks that do quality work with fair prices.
Vehicle: BMW 328i
Service Date: 12/21/2016
Review Created: 01/03/2017 10:45 AM
Diane C. on 12/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Diane said the business does great work.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/21/2016
Review Created: 12/28/2016
This review was collected via phone interview by Customer Research Inc.
Jamie A. on 12/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jamie said the business took care of his vehicle.
Vehicle: BMW 640i
Category: Service
Service Date: 12/20/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
MIKE A. on 12/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Toyota service"
Always Honest, quality work and great turn around time! Highly recommended for any vehicle. They take care of my BMW's and my Toyota's!
Vehicle: Toyota Corolla
Service Date: 12/21/2016
Review Created: 12/25/2016 07:05 PM
R S. on 12/22/2016
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Thank you for being the best.
Service Date: 12/10/2016
Review Created: 12/22/2016 07:44 PM
JOHN G. on 12/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
They checked our vehicle and did a thorough and professional job They gave us what we came for. Highly recommend.
Vehicle: Mercedes-Benz E350
Service Date: 12/20/2016
Review Created: 12/22/2016 07:38 AM
Francis F. on 12/22/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Francis said she is satisfied with the service at the business, but she had to take a cab home. They did not provide her with transportation.
Vehicle: Honda Accord
Category: Service
Service Date: 12/13/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
Frank C. at Cupelli Automotive responded on 12/27/2016

We are pleased you were satisfied with the service. We apologize and try to provide a ride for our patrons with advanced notice.
Thank you 
Frank Cupelli

MAURICIO G. on 12/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always amazing service"
Totally worth coming to Cupelli. Have been getting my car serviced here for a few years. They are very thorough and honest in the work that they do. Beats dealer services all around,
Vehicle: BMW 135i
Service Date: 12/20/2016
Review Created: 12/21/2016 01:19 AM
Shirley L. on 12/21/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Shirley said she has been going to the business for several years now. She said the service was okay, but when she picked up her vehicle there was a shopping cart inside that wasn't there prior to the service.
Vehicle: Lexus ES 330
Category: Service
Service Date: 12/13/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
Frank C. at Cupelli Automotive responded on 12/23/2016

We appreciate your patronage and strive to make every service experience a great one. Upon my conversation with Shirley, we cleared up the misunderstanding regarding the shopping cart and look forward to maintaining our on going relationship.
Thank you
Frank Cupelli

Paul B. on 12/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said everything went pretty well.
Vehicle: Nissan Sentra
Category: Service
Service Date: 12/12/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
ZACH V. on 12/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"'09 Jag XK"
These guys were great! Fast, accurate in cost estimate, and they got the job done with precision!
Vehicle: Jaguar XK8
Service Date: 12/14/2016
Review Created: 12/16/2016 08:41 AM
Cheryl R. on 12/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cheryl said they did a great job and they also kept her updated throughout the whole process.
Vehicle: BMW 528i
Category: Service
Service Date: 11/30/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Doris W. on 12/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Doris said she was satisfied with the service.
Vehicle: Honda Accord
Category: Service
Service Date: 12/01/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
JOHN G. on 12/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Master Mechanic "
Perfection in diagnostics and application , all with a pride in craftsmanship and a smile !
Vehicle: Mercedes-Benz 560SL
Service Date: 12/09/2016
Review Created: 12/10/2016 06:15 AM
LOU ANN M. on 12/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Frank treats you like family!!! Ivan & the other guys are happy to see their customers!!!! Greated with a smile!
Vehicle: BMW 325Ci
Service Date: 12/01/2016
Review Created: 12/03/2016 09:58 AM
Displaying Review 1 - 20 of 422 in total