ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago
EDMUND A. on 06/17/2017
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"Top Notch Operation"
Frank and his team know what they are taking about-- Great service with a Very KNOWLEDGEABLE team..They checked every aspect on my car and explained to me what was recommended, there was no pressure...
Vehicle: Mercedes-Benz CLK350
Service Date: 06/16/2017
Review Created: 06/17/2017 01:24 PM
JANE Q. on 05/26/2017
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"Once again great service "
Honest and extremely thorough work performed on our car. Would highly recommend Cupelli Autimotive, and have in the past.
Vehicle: Honda Civic
Service Date: 05/25/2017
Review Created: 05/26/2017 08:58 AM
JOHN G. on 05/25/2017
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"1989 Mercedes SL"
Excellent as always !
Vehicle: Mercedes-Benz 560SL
Service Date: 05/24/2017
Review Created: 05/25/2017 04:53 AM
Patrick C. on 05/23/2017
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Patrick said the business was up front, honest, and capable. His vehicle is running like new. He stated if anyone is having problems, they can trust Frank and Ivan.
Vehicle: Audi A8
Category: Service
Service Date: 05/18/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
JEFF N. on 05/21/2017
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"Service B"
Thanks for performing this service Much better than going to the dealer.
Vehicle: Mercedes-Benz C300
Service Date: 05/19/2017
Review Created: 05/21/2017 05:06 PM
FAROKH J. on 05/17/2017
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"Excellent"
Great service! Great communication...
Vehicle: Porsche Cayenne
Service Date: 05/16/2017
Review Created: 05/17/2017 01:34 PM
DIANE H. on 05/16/2017
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"wonderful customer service"
above & beyond in explaining what is going on with my car. And taking me home when other issues came up.
Vehicle: Honda Civic del Sol
Service Date: 05/15/2017
Review Created: 05/16/2017 01:39 AM
RICHARD B. on 05/15/2017
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"The best automotive repair shop"
Once again, Cupelli's Auto motive has gone above and beyond to repair my A/C, my bent radiator and service the vehicle. (spark plugs, fluids, etc) They worked tirelessly in the heat, through complications, and had my vehicle ready right away. I can't thank them enough !
Vehicle: Honda CR-V
Service Date: 05/10/2017
Review Created: 05/15/2017 08:16 AM
Jennifer G. on 05/08/2017
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Jennifer said they were very professional and they treated her with respect. They were honest and fair with the pricing. They performed quality work.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 04/28/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
CURTIS C. on 05/06/2017
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"Antenna "
Place is close . Work is done professionally and at a good price
Vehicle: Jaguar XK8
Service Date: 05/05/2017
Review Created: 05/06/2017 04:07 AM
ALAN M. on 05/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy!"
Thank you Frank Cupelli for your expert knowledge and workmanship. My wife is very happy and safe on the road again. She says it drives like the first day she bought it.
Vehicle: Volkswagen Tiguan
Service Date: 05/01/2017
Review Created: 05/03/2017 06:53 AM
ROSS C. on 05/01/2017
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"Service A, 2014 M-B C300"
Good service, believe to be fair price, and prudent follow-up recommendations.
Vehicle: Mercedes-Benz C300
Service Date: 05/01/2017
Review Created: 05/01/2017 10:25 PM
KATHY Q. on 04/30/2017
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"Simply the Best"
I was in the market for a new mechanic and am grateful that a friend recommended Frank Cupelli. My car needed brakes and a few other important maintenance services and items (like belts and a battery) plus an oil change. Making the first appointment was easy and friendly and they got my car in right away. They did an assessment and performed the repairs as we agreed. They are prompt and polite and best of all, the price was very reasonable! My car was ready on time and it literally runs like a well oiled machine again. I am delighted about finding Cupelli Automotive!
Vehicle: Mercedes-Benz SLK230
Service Date: 04/28/2017
Review Created: 04/30/2017 07:48 AM
Diane C. on 04/24/2017
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Diane said she wouldn't go anywhere else with her vehicle. The excellent mechanic always fixes the problem and does great work, usually by the next day.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/21/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Francis F. on 04/21/2017
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Francis said the business did what they said they would do and they also agreed to her schedule.
Vehicle: Honda Accord
Category: Service
Service Date: 04/18/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
DAN L. on 04/20/2017
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"My New Dealer Alternative"
My wife had taken our six year old Mini for a drive (luckily a short one) and I walked out into the garage. There was a puddle of oil with marks down the driveway where the little sucker had spewed.
Within a few days Frank, Ivan and crew had her up and running; front crank seal and a water pump while it was apart. I know from experience that the cost from the dealer for the seal alone would
have been more than the whole job.
Thanks Guys!
Vehicle: MINI Cooper
Service Date: 04/19/2017
Review Created: 04/20/2017 03:40 AM
ARNOLD L. on 04/19/2017
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"Knowledgeable Service"
They are up to date with the latest diagnostics and know what to do with the results.
Vehicle: Mercedes-Benz CLK320
Service Date: 04/17/2017
Review Created: 04/19/2017 03:44 AM
Susana F. on 04/19/2017
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Susana said the employees gave her an option on what to do with her vehicle, but it was a service that had to be done so she was charged extra.
Vehicle: BMW 530i
Category: Service
Service Date: 04/14/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Kyle K. on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kyle said he was recommended to this business to have his brakes changed, the quote was too high and he declined the offer. He likes the owner because he is very knowledgeable.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 03/28/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Frank C. at Cupelli Automotive responded on 04/20/2017

Hi Kyle, Our estimates vary based on the quality of products that we stand behind. We appreciate the opportunity and thank for your compliment.

Frank Cupelli

Tom M. on 04/18/2017
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Tom said he has been going there for 15 years and they do a good job.
Vehicle: Mercedes-Benz GLK350
Category: Service
Service Date: 03/28/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
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