ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 6 days ago
Marilyn E. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Trustworthy"
Always good service and I never feel like they're pushing me to spend money on stuff I don't need.
Vehicle: Ford Fiesta
Service Date: 09/11/2017
Review Created: 09/15/2017 05:40 AM
Sharon K. on 09/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good work and excellent communication"
Yes
Vehicle: Chrysler Town & Country SWB
Service Date: 09/11/2017
Review Created: 09/13/2017 06:39 AM
Ian M. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ian said the inspection went well.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 09/09/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Stephen G. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best auto service in RVA"
Quick, efficient, no BS
Vehicle: Hyundai Azera
Service Date: 09/07/2017
Review Created: 09/08/2017 02:35 AM
John B. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"QUICK AND RELIABLE"
My car and I were treated with prompt and professional attention....and in this brave new world that is a rare find for me !
Vehicle: Hyundai Tucson
Service Date: 09/05/2017
Review Created: 09/07/2017 11:01 AM
Amanda S. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service"
Very prompt service and I felt the price was reasonable for the work I had done. I'm so glad I found a good locally owned shop in my neighborhood. The staff was very nice.
Vehicle: Honda Civic Si
Service Date: 09/06/2017
Review Created: 09/07/2017 06:03 AM
William N. on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
William said he would recommend this business for service.
Vehicle: Kia Soul
Category: Service
Service Date: 08/30/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Katherine L. on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Katherine said she was happy with the service, but the gentleman helping her said he was unable to show her the damage she had to her tire. He would only tell her what it looked like, however the next day she went back in, and another gentleman was able to show her what had happened.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Jerry C. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jerry said the mechanic and service manager were excellent.
Vehicle: Cadillac DTS
Category: Service
Service Date: 08/28/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Ashley A. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific service!!!!"
We're new to Richmond and just found Cutshaw on the internet as a place to get a state inspection. Very impressed with the service and price.
Vehicle: BMW X3
Service Date: 09/05/2017
Review Created: 09/06/2017 04:29 AM
Virginia H. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Virginia said this business did a great job.
Vehicle: Saturn LW
Category: Service
Service Date: 08/17/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
Stacy B. on 08/31/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"10 Stars!!!"
I have brought my car here several times and I will be a customer for life. Reliable, friendly and HONEST....hard to find sometimes. I came in yesterday knowing what the problem was....They not only did a great job to fix the problem but they saved me HALF the money. I couldn't be happier!
Service Date: 08/30/2017
Review Created: 08/31/2017 05:33 AM
Stephen V. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service"
Called at 9, car in at 10 and done that afternoon. Couldn't have been easier.
Vehicle: Mazda Mazda3
Service Date: 08/29/2017
Review Created: 08/30/2017 04:14 AM
Philip W. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to office and efficient"
Very professional
Vehicle: Honda Accord Coupe
Service Date: 08/24/2017
Review Created: 08/27/2017 11:06 AM
Caleigh H. on 08/25/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Worst customer service I've ever received "
Girl in the office called me a bitch for saying the phone price was different from the price she told me. Unacceptable
Vehicle: Mazda Mazda3
Service Date: 08/24/2017
Review Created: 08/25/2017 08:25 PM
DANIELLE J. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 stars!"
I won't take my car anywhere else in Richmond! Staff were very friendly and professional, and the work was completed quickly! Very satisfied with Cutshaw Automotive.
Vehicle: Ford Fiesta
Service Date: 08/21/2017
Review Created: 08/23/2017 07:22 AM
CARMEN F. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First time customer"
Everyone was very pleasant and helpful and service was great! I'll be coming back.
Vehicle: Jeep Patriot
Service Date: 08/17/2017
Review Created: 08/19/2017 02:49 PM
Stephen O. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stephen said this business got his vehicle in and out on the same day. The price was what they agreed on.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 08/14/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
JASON C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Inspection, Oil change, and AC diagnostic.
Vehicle: Subaru Legacy
Service Date: 08/14/2017
Review Created: 08/15/2017 02:02 PM
Jerry H. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jerry said the service was great.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 08/12/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 858 in total