ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 10 days ago
A.J. W. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
A.J. said he has been visiting this business forever.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/13/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Darryl C. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Front end alignment"
Scheduled an appointment for a front end alignment for my 2004 F150 pickup because of the uneven tire wear. Had new tires with 1200 miles on them. They put it on the front end alignment rack and found a major problem. Both sides the upper and lower ball joints were wore to the point that I could not believe that I did not have a serious breakdown on the road. When I rotate the tires I always check to see if their is a problem with the ball joints and never found there to be a problem. thank God they found this and that I did not break down on the highway or worse than that have a front wheel collapse while going 70MPH. It scared the hell out of me when I saw the amount of play in the ball joints. Had them perform any and all repairs that were required and I left secure in the knowledge that my pickup was good to go. The costs of repair were reasonable, and considering the extreme wear on the ball joints any price would have been worth it. They did not take advantage of my extreme concern and charged me the appropriate rate! D. Wells is the greatest ever and if you want expert diagnosis of your vehicles problems or non problems definitely bring your vehicle to them for expert diagnosis and a resolution to your potential problems!
Vehicle: Ford Pickup
Service Date: 05/20/2017
Review Created: 06/12/2017 05:19 PM
ANDY D. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service experience "
Great service as always
Vehicle: GMC Yukon
Service Date: 06/10/2017
Review Created: 06/12/2017 05:11 AM
George K. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Went for an oil change and to have the check engine light investigated. The check engine light was a sensor malfunction, but they also discovered a problem with the timing chain. Always great service and trustworthy operation.
Vehicle: Pontiac G6
Service Date: 06/03/2017
Review Created: 06/10/2017 05:13 PM
Tom H. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Stacey. She said her family has been with this business for years, and they take care of their 4 vehicles. They are wonderful guys. They tell them what is needed to make the vehicles safe, and what is not needed. They are honest and trustworthy. She recommends them to everybody.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 05/27/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Mohammad A. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mohammad said this business did a good job providing service.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/08/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
James O. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said this business has always provided good service, and he has been a customer for a while.
Vehicle: Buick Lucerne
Category: Service
Service Date: 06/09/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Bill B. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said this business is phenomenal.
Vehicle: Chrysler 200
Category: Service
Service Date: 06/09/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Hilda G. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hilda said they do excellent work. They are friendly and accommodating.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 06/07/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Ron B. on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer experience is key"
Have always been accommodated, and feel comfortable waiting around or leaving the vehicle because I know it is in good hands. No pressure to purchase additional services.
Vehicle: Jeep Liberty
Service Date: 06/05/2017
Review Created: 06/07/2017 08:45 AM
Nick G. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great Service"
Always a professional and wonderful experience at D. Wells. The service is exceptional and there are no games, just honest repairs. Highly recommended.
Vehicle: Honda Odyssey
Service Date: 06/02/2017
Review Created: 06/06/2017 10:51 AM
Patrick K. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patrick said he appreciated their communication.
Vehicle: Lexus CT 200h
Category: Service
Service Date: 05/31/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Roger C. on 06/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Oil change and tire rotation service was quick and efficient!
Vehicle: Ford Flex
Service Date: 06/01/2017
Review Created: 06/04/2017 09:27 AM
John L. on 05/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast & Friendly Service"
Always friendly & helpful. They do great work and are truthful about what needs to to be repaired. Their prices are good.
Vehicle: Dodge Dakota
Service Date: 05/27/2017
Review Created: 05/29/2017 02:09 PM
Jim W. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Though my problem is internal to the engine and I did not want to crack it open at this time, they gave me good information to decide what to do and tried a short term solution fully explaining it may be a temporary help at best. But it was a reasonable cost to give it a try IMHO.
Vehicle: Saturn Vue
Service Date: 05/22/2017
Review Created: 05/26/2017 11:46 AM
Kathleen K. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
They do whatever it takes to resolve your car's problem.
Vehicle: Lexus ES 330
Service Date: 05/22/2017
Review Created: 05/25/2017 08:03 AM
Dionne D. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dionne said she appreciated that the gentleman who helped her was honest and he told her nothing was wrong with her vehicle. He is not out just to take her money.
Vehicle: Ford Fusion
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Justin K. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Justin said the service was quick and easy. They had the best price in town. Everybody was nice and he was comfortable.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 05/11/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
George K. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As always Dwells Customer Service Great! Honesty and fair pricing represent Dwells!!"
Dwells my kind of place!!
Vehicle: Honda CR-V
Service Date: 04/08/2017
Review Created: 05/18/2017 03:08 PM
SEAN L. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable As Always"
Every time I come into D. Wells, everyone is very friendly. Price wise, they are completely fair and very helpful. Definitely recommended.
Vehicle: Lexus RX 330
Service Date: 05/12/2017
Review Created: 05/17/2017 12:33 PM
Displaying Review 1 - 20 of 1039 in total