ReScore Reviews™ (31)

ReScore
Overall Rating 4.9032277/5Overall Rating 4.9032277/5Overall Rating 4.9032277/5Overall Rating 4.9032277/5rating 4.9032277
Original
Overall Rating 2.35484/5Overall Rating 2.35484/5rating 2.35484rating 2.35484rating 2.35484
98% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Christine C. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Communication is awsome"
I loved receiving the text message and phone calls to advise situations.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/21/2017 09:42 PM
Edward O. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduling an appt is so easy. Service is completed when they say is would be."
Highly recommend D'Arch Hyundai. We've bought 3 cars and each sales person was awesome! Our last one was Lauren... she goes above and beyond!! She was great!!!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/21/2017 07:56 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/21/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience.
We will continue to do our best to always exceed your expectations. Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Jackie F. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent people, timley work and great customer service "
I experienced excellent customer service and timely care. I give 5 stars.......Thanks for a great experience.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/21/2017 07:30 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/21/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience.
We are committed to great service and will continue to do our best to always exceed your expectations. Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Richard C. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service."
Everyone at the dealership is friendly and efficient. Just what I'm looking for in a car dealership.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/21/2017 06:10 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/21/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience.
We will honored to be your chosen vehicle service provider. We continue to do our best to always exceed your expectations. Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
JAMES S. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Experience."
Employees always very professional, complete work in a timely manner, easy to contact and deal with. Highly recommend.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/20/2017 02:21 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/21/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience.
We strive to offer the best customer service while respecting your time. We will continue to do our best to exceed your expectations. Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Joseph P. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great"
Not much more for me to say. Best dealer in town.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/19/2017 08:04 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/21/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience.
We will continue to do our best to always exceed your expectations. Thank you for your business.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Andrew W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superb service"
Nice friendly staff. If you make an appointment and show up early they always get your vehicle early.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/18/2017 04:37 PM
John W W., Service Manager at D'Arcy Hyundai responded on 08/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
We value your business and strive to always respect your time. Our goal is to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
KENNETH S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Love the service
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 10:17 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
We value your business and want to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Scott J. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Every time is pleasure.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 10:04 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
We value your business and loyalty, it is our goal to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 05:49 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
We value your business and want to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stress Free Oil Change!"
The staff were friendly, professional, fast, and did a great job- thank you!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 05:48 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
We value your business and want to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Kathleen L. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"efficient and professional service. People are respectful and helpful."
I would recommend this place to others
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/17/2017 03:34 PM
John W W., Service Manager at D'Arcy Hyundai responded on 08/18/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
We value your business and want to always respect your time. It is our goal to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Patricia M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe Sport"
Prompt, courteous, competent
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/17/2017 10:55 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/17/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
We value your business and want to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Alberto E. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Thank you, John Mesich. You are definitely customer focused! Iam sure Terry D'Arcy, is proud of you.
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 10:26 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/17/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
We value your business and want to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Ronald D. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"profesionalism of the staff."
all work is done in a timely fashion.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 08:46 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/16/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
Integrity is very important to us and we committed to exceed your expectations and respect your time with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Rahnee R. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and pleasant "
Since the very 1st day of my purchase everyone has continued to be very professional and just pleasant
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:56 PM
John W W., Service Manager at D'Arcy Hyundai responded on 08/16/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
We strive to always offer the very best customer and vehicle care . We are committed to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly effecient service"
The service staff were personable and did not interact with customers as if they were the vessels of some arcane knowledge. Veryprofessional
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/15/2017 04:11 PM
John W W., Service Manager at D'Arcy Hyundai responded on 08/16/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
Integrity is very important to us and we committed to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Donald D. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rewuired Maintance"
My Service is always good, and service guys are very friendly and answer any question.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 12:51 PM
John W W., Service Manager at D'Arcy Hyundai responded on 08/15/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
We value your business and want to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Richard M. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT ATMOSPHERE"
service and people are great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 12:13 PM
John W W., Service Manager at D'Arcy Hyundai responded on 08/15/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
We value your business and loyalty, our goal is to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Donna M. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service department!"
You have a excellent service department! It's one of the reason we bought our car there!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 11:47 AM
John W W., Service Manager at D'Arcy Hyundai responded on 08/15/2017

Thank you for your comments and feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.  
We value your business and want to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
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