ReScore Reviews™ (26)

ReScore
Overall Rating 4.9230777/5Overall Rating 4.9230777/5Overall Rating 4.9230777/5Overall Rating 4.9230777/5rating 4.9230777
Original
Overall Rating 2.34615/5Overall Rating 2.34615/5rating 2.34615rating 2.34615rating 2.34615
98% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Stanley U. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great. Employees are polite and helpful."
Service is great. Employees are polite and helpful.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/25/2017 10:42 AM
Verified Customer on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Service"
It was a great experience! Finished in a timely manner and for the quote that I received when I arrived.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/25/2017 07:58 AM
Kathleen H. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always polite and nice "
Excellent
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/24/2017 08:56 PM
Bruce H. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Every department "
Won't go anywhere else.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/24/2017 08:05 AM
John W W., Service Manager at D'Arcy Hyundai responded on 06/24/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience, this is how we improve.
We truly appreciate your business and loyalty. We will continue to do our best to always exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Kathleen K. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, helpful, & timely"
All good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/24/2017 05:00 AM
John W W., Service Manager at D'Arcy Hyundai responded on 06/24/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience, this is how we improve.
We appreciate your business and always strive to exceed your expectations. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Salvatore M. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Treat you like family."
John , the service manager, goes out of his way to help you. Peace of mind on service matters.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/24/2017 04:31 AM
John W W., Service Manager at D'Arcy Hyundai responded on 06/24/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience, this is how we improve.
We truly appreciate your business and always strive to exceed your expectations. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
service people are very friendly
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 04:34 PM
John W W., Service Manager at D'Arcy Hyundai responded on 06/24/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience. 
We want everyone to feel like family when they visit our establishment. We appreciate your business and want to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
friendly service
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 04:31 PM
John W W., Service Manager at D'Arcy Hyundai responded on 06/24/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience, this is how we improve.
We value your business and always strive to exceed your expectations with every visit.  Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
JOHN R. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/23/2017 12:49 PM
John W W., Service Manager at D'Arcy Hyundai responded on 06/24/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience, this is how we improve.
We want everyone to feel like family, we value your business and strive to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Todd H. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good hours and great people"
yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 11:04 AM
John W W., Service Manager at D'Arcy Hyundai responded on 06/24/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience, this is how we improve.
We strive to make your visit as convenient as possible. We appreciate your business and to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Jinnie G. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service."
Not to say that I frequently visit Darcy Hyundai because my sonata has been good to me. But this is an office truly where everyone knows your name. And treats you like your at home and always have the complimentary snacks.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/23/2017 03:59 AM
John W W., Service Manager at D'Arcy Hyundai responded on 06/23/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience, this is how we improve.
We truly appreciate your business and always strive to exceed your expectations. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
JULIUS B. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service great as are service people"
excellent
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/07/2017
Service Type: Repair
Review Created: 06/22/2017 12:30 PM
John W W., Service Manager at D'Arcy Hyundai responded on 06/22/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience.
We appreciate and value you business and will continue to do our best to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Donald W. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Valued as a customer "
Very professional and quick service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/22/2017 11:02 AM
John W W., Service Manager at D'Arcy Hyundai responded on 06/22/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience.
We strive to always value your time, we appreciate and value you business and will continue to do our best to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Rena S. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
They are truly the best when it comes to service! I stopped in one day to show the service writer what was wrong and that we need to order part and he did and I got called and scheduled to have repair done the next day.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/01/2017
Service Type: Repair
Review Created: 06/21/2017 06:18 PM
John W W., Service Manager at D'Arcy Hyundai responded on 06/22/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
Our goal is to make your service visit as convenient as possible. We appreciate and value you business, and will continue to do our best to exceed your expectations. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Harry M. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Definite concern for customers."
As mentioned, great.
Vehicle: 2004 Hyundai Xg350
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/21/2017 08:10 AM
John W W., Service Manager at D'Arcy Hyundai responded on 06/21/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience.
We appreciate and value you business and will continue to do our best to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SUPER SERVICE "
Great service
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/21/2017 07:39 AM
John W W., Service Manager at D'Arcy Hyundai responded on 06/21/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai Service experience.
We appreciate and value you business and will continue to do our best to exceed your expectations with every visit.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Carol M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Dept."
Anytime I have brought my vehicle in for service, I never had any issues with the work that was done. All questions when asked were answered. I came to this dealer from another because of their service department and am glad I found this one ! ! !
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/20/2017 07:02 PM
John W W., Service Manager at D'Arcy Hyundai responded on 06/21/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai service experience.
We value your business and will continue to do our best to  always exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Leonard W. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine maintenance u"
Quality products trained technicians,fair price
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 04:17 PM
John W W., Service Manager at D'Arcy Hyundai responded on 06/21/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai service experience.
We know there are choices and we appreciate and value your business. Our goal is to always exceed your expectations with every visit.  Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Kimberly W. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Jason in the service dept was outstanding!!! Love the guys in service !!!!! Great job !!!!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 03:29 PM
John W W., Service Manager at D'Arcy Hyundai responded on 06/21/2017

Thank you for your feedback and comments on your recent D'Arcy Hyundai service experience.
We strive to offer the best customer service because we value your business and want to exceed your expectations. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
Harvey D. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great personnel and proper service work,"
I continue to be satisfied and have both an Elantra and a Santa Fe which Darcy service has totally met my expectations.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 12:01 PM
John W W., Service Manager at D'Arcy Hyundai responded on 06/20/2017

Thank you for your feedback on your recent D'Arcy Hyundai service experience.
We value your business and our goal is to always exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com
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