Dennys Auto Inc
Hours of Operation
|Mon||7:30 AM - 6:00 PM|
|Tue||7:30 AM - 6:00 PM|
|Wed||7:30 AM - 6:00 PM|
|Thu||7:30 AM - 6:00 PM|
|Fri||7:30 AM - 6:00 PM|
Riverton, UT 84065-7405
Always a pleasure
problem. After checking brakes, they discovered I needed the rear brakes replaced. Glad they check the total operation of a car. My Dear wife drives this
Thank you for the review and your business! We are very happy to keep you and your wife safe and confident with your vehicles.
Great customer service.
Thank you for the review! We appreciate you!
Front desk didn't listen to me.
When you called and asked about the test you wanted, you were asked what your symptoms were. You stated that the vehicle would overheat and temperature would fluxuate. A restricted exhaust would not cause that symptom. We suggested that you have the symptom diagnosed for the same charge as the exhaust test. We really don't like our clients to waste their money, so we try to be as effective as possible with the money and time spent. You were told up front how much the test would be and chose to have the exhaust tested anyway. We also block tested the vehicle for no charge to ensure there was no issue with the head gaskets (which could cause overheating and requires equipment to test). It would have been helpful to have your mechanic communicate with us to ensure exactly what he needed. We will perform any test you request and did so, we just don't like to see our clients waste money on a test that will not help them solve their symptom. At least you now know that the block test passed both tests (for no charge) and your exhaust has no back pressure. Thank you for the feedback. In light of this information, we ask that you reconsider your review rating. We take this and our customer service seriously.
Great service and trust!
Thanks for the great review! We love taking care of your vehicles - especially the Firebird! ;-)
Who would that be? Haha. Thanks for the great review and the opportunity to take care of your vehicles!
Won't go anywhere else for Inspection
Thank you for the review and your business! We appreciate your recommendation!
Personalized service that you can trust.
an auto service business.
Thank you for the great review! We appreciate your business over the years and look forward to many many more!
over all care
Thank you for the review and your business! We appreciate you and look forward to keeping you on the road and safe.
Excellent service, great prices.
Thank you so much for the great review! We really appreciate your business and your trust. Very happy that the warranty worked out as it should!
Great customer service
I called Dennys at 4 PM Friday, described situation and need. Was asked to bring my vehicle over and they would check it out. By a little after 5 PM they had my battery replaced, cables cleaned and ready to go. Great service!
Thank you for the review and your business! Always good to be able help out when you are in a jam. We appreciate you.
Fast and friendly !
Thank you for the feedback. We run our business with integrity and do our best to work with people in tough situations. We appreciate you taking the time to comment about this. Thank you for your business and for being such an excellent client!
very happy with my car
Thank you so much for the great review! We really appreciate your patience throughout the repair. Anytime there is a third party (insurance) involved, it can require more time. Mitch is an ASE certified technician that is a great asset to our team! Thanks for your business.
Thank you for the great review and for your business!
Thank you for the great review! We really appreciate your business.
Superb customer service
Thanks for the great review! Nice to have you back from Texas!
Really good guys
Thank you for the review! We appreciate your business. We will have a full staff finally starting July 21st! We should be back up to full speed then. Thanks for your patience and continued business!
Thank you for the review! Sometimes doing the right thing can be costly, but right is right. We appreciate your business!
Acura TLS Service
Thank you for the review and your business! We appreciate you.
Quality, Reliable, Trustworthy
Thank you so much for the great review. We always appreciate feedback from our customers. Thanks for your continued business!
Original Review on 07/10/2014
I am very surprised to hear your critique as you seemed happy and satisfied with the work we did when you picked up your vehicle. First off, you brought in a project car that has not been running for years. The car was dropped off without an appointment and we worked it in as quickly as possible. You stopped by and we spoke about the condition of the car and what you wanted done. As you saw, the engine would not even crank over. The wiring to the starter was broken so we repaired that. We also found the mechanical fuel pump not hooked up or operational. You opted to bring in your own electric fuel pump for us to install and wire into the vehicle. We also found the pickup tube inside the fuel tank completely plugged solid with rust. We cleaned that out - no charge. I showed you the strainer and the gunk that came out of it. Once the fuel pump and starter were functional, we found that the carburetor was not functioning - no doubt from sitting for years. We are not a carburetor shop - we explained that to you and you seemed to understand. We charged you $200 to install and wire in your fuel pump. Everything else we did for no charge. Project cars are never easy - they require much more time. When you question my honesty or integrity I take it very personal. My customer's satisfaction is very important to me. For the condition of your car and the work performed, the time frame and the charges were more than reasonable. Even after it was done the vehicle sat in our lot for a couple of days. I ask that you reconsider your rating.