Denton County Auto Salvage


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

172 Reviews

98% Would Recommend
Latest Review over 1 year ago

Derek V. on 03/29/2016
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"WORST CUSTOMER SERVICE EVER!! BUYER BEWARE!!! "
I bought a engine for a 2007 Hyundai. I Spent the money to have it installed and the engine is KNOCKING and is in worse shape than the engine i took out. They observed the issue and Now im getting the run around! They will not take care of their customers!!!!!! BEWARE! They lost a customer and i will hope everyone else out there reads this. They will NOT stand behind the engine they sell!!!! ENGINES SHOULD BE INSPECTED BEFORE SOLD PERIOD!!!!!!!!!!
Service Date: 03/24/2016
Review Created: 03/29/2016 10:51 AM
Dustin S. on 03/03/2015
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"AAA Customer Service"
NOTE: They are changing their name to Denton Truck and Auto Parts

I just got off the phone with Tom. He was knowledgeable and helpful. Actually referred me to another company that showed to have a part I was looking for and even gave me their number.

This type of customer service is a relic of the past and its rarity isn't lost on me.

I will definitely go back to them for any parts needs.
Service Date: 03/03/2015
Review Created: 03/03/2015 09:16 AM
Sharon on 06/23/2014
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Sharon said they mainly order parts from Denton County Auto Salvage.
Category: Recycler
Review Created: 06/23/2014
This review was collected via phone interview by Customer Research Inc.
Rey on 06/23/2014
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Rey said he bought a used motor from this business and it was no good. He will have to take it out and put another one in. The sales representative did a good job in finding the motor and getting him a good price. He is losing money over the part and it is causing him to do double the work. He picked up the part himself from them.
Category: Recycler
Review Created: 06/23/2014
This review was collected via phone interview by Customer Research Inc.
Sam on 06/23/2014
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Sam said the delivery takes longer than expected.
Category: Recycler
Review Created: 06/23/2014
This review was collected via phone interview by Customer Research Inc.
Bob S. on 06/23/2014
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Bob said he has issues getting a sales representative on the phone. He said some of the parts purchased are delivered damaged.
Category: Recycler
Review Created: 06/23/2014
This review was collected via phone interview by Customer Research Inc.
Kevin on 06/20/2014
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Kevin said the vendor doesn't deliver so he picks up the parts himself.
Category: Recycler
Review Created: 06/20/2014
This review was collected via phone interview by Customer Research Inc.
Andrew on 06/19/2014
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Andrew said they do not have the best prices and they're the highest.
Category: Recycler
Review Created: 06/19/2014
This review was collected via phone interview by Customer Research Inc.
Jason R. on 06/19/2014
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Jason said this vendor is not perfect, but they do pretty good.
Category: Recycler
Review Created: 06/19/2014
This review was collected via phone interview by Customer Research Inc.
Delbert J. on 06/19/2014
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Delbert said they are a bit pricey.
Category: Recycler
Review Created: 06/19/2014
This review was collected via phone interview by Customer Research Inc.
Charlie on 06/19/2014
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Teresa is completely satisfied with Denton County Auto Salvage.
Category: Recycler
Review Created: 06/19/2014
This review was collected via phone interview by Customer Research Inc.
Diane on 06/19/2014
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Diana said she only uses Denton County Auto Salvage at this time.
Category: Recycler
Review Created: 06/19/2014
This review was collected via phone interview by Customer Research Inc.
Jeff on 06/19/2014
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Jeff said he would recommend Denton County Auto Salvage to others. He has no problems with them. He's been satisfied with them.
Category: Recycler
Review Created: 06/19/2014
This review was collected via phone interview by Customer Research Inc.
Delroy on 06/19/2014
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Delroy is completely satisfied with Denton County Auto Salvage.
Category: Recycler
Review Created: 06/19/2014
This review was collected via phone interview by Customer Research Inc.
Gilbert on 06/19/2014
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Gilbert is completely satisfied with Denton County Auto Salvage.
Category: Recycler
Review Created: 06/19/2014
This review was collected via phone interview by Customer Research Inc.
Anna on 06/19/2014
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Anna said Denton County Auto Salvage has always been good to her company.
Category: Recycler
Review Created: 06/19/2014
This review was collected via phone interview by Customer Research Inc.
Mark S. on 06/19/2014
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Mark said the parts are costly. Also, Denton County Auto Salvage is his primary vendor.
Category: Recycler
Review Created: 06/19/2014
This review was collected via phone interview by Customer Research Inc.
Bob S. on 12/30/2013
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Bob said he has an issue with them not answering the phones.
Category: Recycler
Review Created: 12/30/2013
This review was collected via phone interview by Customer Research Inc.
Steve on 12/17/2013
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Steve said one of the wheels he ordered had road rash. He has only ordered twice from this vendor. One order was fine, the other had road rash.
Category: Recycler
Review Created: 12/17/2013
This review was collected via phone interview by Customer Research Inc.
Quentin on 12/17/2013
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Quentin said he just recently got a wrong part from Denton County Auto Salvage.
Category: Recycler
Review Created: 12/17/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 172 in total