business image

Desi Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(217 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
87
Net Promoter Score ®

Business Details

About

We're European - Japanese Auto Repair Specialists with over 30 years of technical and automotive experience and expertise. We're an affordable alternative to a dealership and our shop is equipped with factory level diagnostic systems for each make we specialize in. 24 Hour Emergency Towing is available. We're European - Japanese Auto Repair Specialists with over 30 years of technical and automotive experience and expertise. We're an affordable alternative to a dealership and our shop is equipped with factory level diagnostic systems for each make we specialize in. 24 Hour Emergency Towing is available.

Categories
European Auto Repair, Auto Maintenance, Import Auto Repair
Contact
(856) 784-1212

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
307 South White Horse Pike Stratford, NJ 08084
Desi Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(217 Reviews)

MS
gravatar
Maureen S.
Barrington, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2017
2 years Warranty (Parts & Labor Included
I bought a used 2006 BMW 325 XiT in May, and unfortunately a number of issues come up. That said, my experience with fixing my car has never been so pleasant and I am happy to have Desi Auto Care as my BMW repair shop. 1st thing I noticed about their customer service - they're female friendly - from the interaction on the phone, to their complimentary shuttle service to the train station, offer free foods-drinks, 2 years warranty, this doesn't feel like a typical mechanic shop.

So far, they has replaced my front brakes and calipers, control arm bushings (which completely fixed the shaking), and worked seamlessly with my third party warranty company to get water pump replaced and fix a window regulator at minimal cost to me (I just pay the deductible). my car runs 10x better than it did when I 1st bought it and I feel like it is in good hands to last me another 100k miles.
Recommended
Desi Auto Care E., General Manager / Technician from Desi Auto Care responded on 08/03/2017 11:58 AM

Hello Maureen,
We appriciate your trust and support.

Thank you from - BMW specialist imported auto repair shop and German mechanic maintenance service center.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.