98% Would Recommend
Latest Review 5 days ago
Rogger H. on 09/18/2017
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"They were able to find the problem and a used water pump for my vichicle. I understand anew pump would have been expensive."
Good service and knowledgeable personnel. I thought the hours for labor were higher than what should be.
Vehicle: Dodge Sprinter
Service Date: 09/16/2017
Review Created: 09/18/2017 12:58 PM
JIM R. on 09/13/2017
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"Diesel Works best place around for deisel work"
Very knowledgeable and qualified mechanics, tells you how it is, what needs done and good estimates with no surprises at time of pick up. Mark (owner) is outstanding and down to business and runs great busy shop.
Vehicle: Chevrolet Silverado SS
Service Date: 09/13/2017
Review Created: 09/13/2017 09:32 PM
Glen Y. on 09/11/2017
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Glen said the staff did a great job.
Vehicle: Volvo
Category: Service
Service Date: 08/29/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Francisco J. on 09/11/2017
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Francisco said he has to go back because not everything was installed.
Vehicle: Ford F-150
Category: Service
Service Date: 08/29/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Frank M. on 08/28/2017
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Frank said the business took 8 days before looking at his vehicle. After that the work was done well. However, it would be nice if the business took appointments.
Vehicle: Ford F-150
Category: Service
Service Date: 08/26/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Mark M. at Diesel Works responded on 09/01/2017

We do apologize for the amount of time it took but we are constantly busy here. We always inform our customers if its going to be a few days. We are on a first come first serve basis. We treat all customers the same. We do not do appointments because sometimes customers do not show up or make a courtesy call to inform us of any delays. We prefer our mechanics to always be as productive as possible and not stand around waiting. Again we do apologize and we hope this does not discourage you from visiting us again. Hope to see you on your next service. 

Diesel Works Family
Bill M. on 08/28/2017
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Bill said the service was fine and the employees did a good job. After he had his vehicle repaired, the snatch block ended up missing from his vehicle.
Category: Service
Service Date: 08/14/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Dennis M. on 08/25/2017
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Dennis said Mark is honest and knowledgeable.
Vehicle: Ram 2500
Category: Service
Service Date: 07/12/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Johnathan R. on 08/25/2017
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Johnathan said the price was a little high, but the work turned out good.
Category: Service
Service Date: 08/22/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Brad B. on 08/21/2017
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Brad said this business did everything they said they would and they communicated properly. It was exactly the price they indicated and the work was well done.
Vehicle: Ford Super Duty F-250 SRW
Category: Service
Service Date: 08/03/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Mark M. at Diesel Works responded on 09/01/2017

Thank you Brad! We are happy we got a spot on quote for you and happy we fixed all your vehicle needs. Hope to see you again. 

Diesel Works Family
John F. on 08/15/2017
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John said this business did good work.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 08/04/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Mark M. at Diesel Works responded on 09/01/2017

Thank you John! Hope to see you for your next service :)

Diesel Works Family
KENNETH H. on 08/11/2017
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"Great Service !!!"
I was impressed with the reception received and the diagnostics with the Correct Fix for My Truck. YES, I am recommending Diesel Works, to ALL MY FRIENDS. THANKS, MARK !!!
Vehicle: Dodge Pickup
Service Date: 08/08/2017
Review Created: 08/11/2017 07:58 AM
Mark M. at Diesel Works responded on 09/01/2017

Thank you Kenneth! We are happy you had a great experiance with us. Glad we fixed your vehicle for you. Please dont be a stranger, we would be happy to see you again :)

Diesel Works Family
BRENT S. on 08/03/2017
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"Service oriented....not for free but worth every bit of cost. "
Mark Martinez Owner of Diesel Works, is honest, straight and knowledgeable with a super mechanic staff. We worked out a plan and I couldn't be happier with the results. Wish I lived in Fort Worth to do more business with him!
Vehicle: GMC Sierra 1500
Service Date: 08/02/2017
Review Created: 08/03/2017 09:09 PM
CHUCK H. on 08/02/2017
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"Honest & Great Service"
Have used them for repairs on my F250 7.3 Liter. Very knowledgeable and always available when you call. They stay real busy which means they are in high demand. May take a little longer than one would like however, for quality work it is well worth it.
Vehicle: Ford F-150
Service Date: 07/07/2017
Review Created: 08/02/2017 05:17 AM
Rob B. on 07/27/2017
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Spoke with Jaime. She said they always do a good job for him.
Category: Service
Service Date: 07/21/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
James M. on 07/24/2017
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James said the business did what they said they were going to do and they charge an affordable price. He said his vehicle runs again.
Vehicle: Ford Super Duty F-350 SRW
Category: Service
Service Date: 07/21/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Trans N. on 07/23/2017
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Spoke with Travis. He said this business took a while to get the work completed.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/14/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Antonio L. on 07/23/2017
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Antonio said he would recommend the business for service.
Vehicle: Ford F-150
Category: Service
Service Date: 07/15/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
JAKE R. on 07/22/2017
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"Glow plug replacement"
Very satisfied with the cost and turnaround time to replace glow plugs and glow plug control on my 7.3L Excursion. It's hard to find honest mechanics that charge a reasonable rate but Diesel Works is one of those shops.
Vehicle: Ford Excursion
Service Date: 07/18/2017
Review Created: 07/22/2017 05:42 AM
Mark M. at Diesel Works responded on 07/24/2017

Thank you Jake! We are very happy to hear you had a great experience with us. Hope you continue to use us and we look forward to see you again. 

Diesel Works Family
Clarence H. on 07/21/2017
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"Great Team"
Our entire fleet gets serviced by Mark and his team. like most companies down trucks mean no customers get service. We depend on this team to keep our fleet going. We get really good service and the turn around time is awesome. No complaints from us.
Service Date: 07/10/2017
Review Created: 07/21/2017 07:16 AM
Mark M. at Diesel Works responded on 07/21/2017

Thank you Clarence! Its always a pleasure to see you and your team. Happy we can always get y'all on the road. Looking forward to your next vehicle service or repair.

Diesel Works Family
Wes S. on 07/18/2017
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Wes said this business was the best.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
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