business image

Doc Able's Auto Clinic, Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,111 Reviews)
95

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Taking care of our community, one car at a time. We are complete care for your car! Family Owned and Operated. Serving Evanston, Rodgers Park, Skokie and surrounding areas. Taking care of our community, one car at a time. We are complete care for your car! Family Owned and Operated. Serving Evanston, Rodgers Park, Skokie and surrounding areas.

Categories
Auto Repair, Oil Change, Tire Sales and Repair
Contact
(847) 475-3600

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
936 Chicago Ave Evanston, IL 60202
Doc Able's Auto Clinic, Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,111 Reviews)

JB
gravatar
JEAN B.
Evanston, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/01/2016
verified customerVerified Customer
Poor service
I am very disappointed at how you are taking advantage of your customer by fixing part of a muffler in order to make more money. This is it, I will never do business with you.
Not Recommended
Pete R., Owner from Doc Able's Auto Clinic, Inc responded on 10/02/2016 08:04 AM

Good morning Jean,

I am very sorry that you feel that you were taken advantage of. When your wife brought in your vehicle on a Saturday complaining about an exhaust noise, we put the car on the lift and showed her the two hangers that needed to be replaced because rust had broken them loose from the muffler. We asked her to leave the car or bring it in on Monday for us to correct the issue. At that point the muffler could have been saved. Unfortunately, you brought the car a week later when the muffler had broken off. This could have been avoided had we performed the fix in a timely manner. 

Pete E. Rosquete
Pete R., Owner from Doc Able's Auto Clinic, Inc responded on 10/02/2016 08:05 AM

Pete E. Rosquete
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.