Dodge Chrysler Jeep of Smokey Point

Got oil change for a competitive price in a reasonable amount of time. Mechanic also checked a few areas of concern I had at no extra charge.

Yes i work here and this is reviewing myself. Took me over a week to get my oil changed because we put our customers needs before are own and pride ourselves in that fact. What ever it takes to get the job done and have our customers leave with a smile. I want to apologize for the lack of service car washes for our customers. This is due to environmental reasons and an attempt by our dealerships to help keep our wildlife safe around the puget sound. We appreciate our customers support in our efforts to do so.

All work done within an hour, even had a car wash. Great Job

I had a little spring that is used for the rear end seal that we leaking. They got me in right away and took care of it, with NO CHARGE !

I called 5 days ahead of my appointment to arrange for the dealership to look at some problems with glass on the car. After my appointment I was told I had to make another appointment to get it fixed. So I guess 5 days isn't enough to get a glass guy on the horn. Funny thing was about a block away a rock chip guy was sitting in a parking lot waiting for business, yet the service guy said they deal with someone out of Kent... Kind of like when I purchased the car and they charged me for tabs and a license platye and then never provided new ones stating that my tabs will do. When I queried them about a refund I was assured a "check would be in the mail." Still waiting for that check. Don't get me wrong - I love the car. I just felt like bought a great car from crooks. The only reason they get one star is because this website requires a rating.