Dorman's Auto Center Inc


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

239 Reviews

100% Would Recommend
Latest Review 3 days ago
Claire L. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Immediately serviced my car"
Excellent experience with Dormans. Real great people to deal with
Vehicle: Volkswagen Jetta Sedan
Service Date: 09/19/2017
Review Created: 09/20/2017 06:24 AM
Antonio H. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Excellent service and will always recommend having an oil change or any tpe of service here
Vehicle: Ford F-150
Service Date: 09/18/2017
Review Created: 09/18/2017 08:16 PM
Michael M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service. Steve tiok good cate of us!
Vehicle: Volvo XC70
Service Date: 09/13/2017
Review Created: 09/15/2017 04:08 AM
Jay T. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service"
Won't take my vehicles anywhere else.
Vehicle: Chevrolet Colorado
Service Date: 09/11/2017
Review Created: 09/14/2017 05:01 AM
Lisa S. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Had a wonderful experience. I did not realize this was a full service place. Spoke with Steve and he was able to get my car and my husband truck in quick. We received it back and a timely manner. "
I would definitely take my vehicles back again to Dorman's. They are all professional and honest.
Vehicle: Ford Escape
Service Date: 09/09/2017
Review Created: 09/13/2017 08:03 AM
Chris S. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Had a wonderful experience and staff was exceptional, especially Steve. "
Thank You so much for such a quick response on getting my truck fixed
Vehicle: Ford Pickup
Service Date: 09/09/2017
Review Created: 09/13/2017 07:59 AM
Melissa G. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Melissa said the staff are very courteous people.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/01/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Laura S. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are fantastic!"
Niece's car needed 2 new front tires and an oil change. Had AAA tow to Dorman's where we bought the car. They worked on it right away so that my niece would be able to get to her job! Now that's SERVICE!!!
Vehicle: Volkswagen Jetta
Service Date: 09/09/2017
Review Created: 09/10/2017 04:46 AM
Steve F. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"10 stars"
Integrity and craftsmanship is alive and well at Dormans!
Vehicle: Ford Mustang
Service Date: 09/01/2017
Review Created: 09/09/2017 05:34 PM
Melanie C. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Melanie said the staff was really nice and informative. She was very pleased with her experience, and he would highly recommend this business.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 08/29/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Betty T. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great auto repair center~!! Always go above & beyond!!"
Very friendly staff...from Tony/Steve/Doreen/Jessica...they're (all) always able to get me into the shop quickly for any review/repairs I need. Costs are always as quoted....and repairs are done very quickly.
Vehicle: Volkswagen Jetta
Service Date: 08/22/2017
Review Created: 09/06/2017 05:28 AM
Thomas L. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"possible problems"
went in for banging noise, was something minor and found out brakes we shot. possibly stopped a near miss.
Vehicle: Dodge Stratus
Service Date: 08/28/2017
Review Created: 09/06/2017 04:36 AM
Julie L. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
The service is outstanding and they go above and beyond for customer service. Servicing your vehicle is always explained and any questions you have are answered fully to the customers satisfaction.
Vehicle: Hyundai Santa Fe
Service Date: 08/21/2017
Review Created: 08/27/2017 05:03 AM
Steven M. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mom n' Pop feel, with major chain efficiency."
Trust. It all comes down to trust. Not really a word I associate with auto mechanics, but I do with Dorman's.
Vehicle: Ford Escort
Service Date: 08/10/2017
Review Created: 08/21/2017 06:19 AM
Marvin V. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast and efficient."
As always the service was fast and efficient and the personal very Cortes and helpful.
Vehicle: Chevrolet Colorado
Service Date: 08/14/2017
Review Created: 08/15/2017 06:53 AM
Jose B. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and courteous service"
Quick and courteous service
Vehicle: Volkswagen Passat
Service Date: 08/14/2017
Review Created: 08/14/2017 08:57 PM
Isabel C. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always pleasant and explains in detail any question I have."
Always great!
Vehicle: Volvo S60
Service Date: 08/04/2017
Review Created: 08/11/2017 11:00 AM
Chrystal L. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest "
Went into the shop today for inspection, failed, but was given an honest opinion and fair price for work needed to be done. Was all repaired same day. Satisfied customer.
Vehicle: Nissan Maxima
Service Date: 08/09/2017
Review Created: 08/09/2017 09:47 PM
Martin S. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Martin said he thinks highly of the business. The staff is consistent and fast. They don't oversell him. He said he thinks they are great communicators. He is a very happy customer.
Vehicle: Lexus RX 350
Category: Service
Service Date: 08/05/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Brenda G. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brenda said she likes the service that she receives and the owner is very nice.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/05/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 239 in total