ReScore Reviews™ (6)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
94% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Ricardo M. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Staff"
I had a great experience taking my car for service at Dorsett Hyundai.
Very attentive and dedicated staff.
Would definitely recommend.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/20/2017 09:15 AM
Jimmy J. at Dorsett Hyundai responded on 09/20/2017

Thanks Ricardo! We appreciate the feedback and good luck back in Miami!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Betsy J. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!!"
Great service...sometimes wish they had Saturday service hours, even if just for oil changes.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/18/2017 05:17 AM
Jimmy J. at Dorsett Hyundai responded on 09/18/2017

Thanks so much for the feedback and your business! Saturday hours for oil changes are available in our Nissan store next door from 8-12. Thanks again!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They make things happen."
I like the way I'm treated, and my vehicle gets fixed in a timely manner.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:56 AM
Jimmy J. at Dorsett Hyundai responded on 09/15/2017

Thanks Martha! We ALWAYS appreciate your business and the treats you brought us!!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Karen B. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service so good that it is difficult to consider going anywhere else to purchase a new car.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/10/2017 04:12 PM
Jimmy J. at Dorsett Hyundai responded on 09/11/2017

Thanks so much for the feedback and your loyalty!!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Heather H. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Very helpful
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/07/2017 04:49 PM
Jimmy J. at Dorsett Hyundai responded on 09/08/2017

Thanks Heather! Appreciate your feedback and your business!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
FRANKLIN T. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant/Kind"
It's always a friendly atmosphere and everyone always go out of their way to make you feel welcome at this dealership.
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 10:26 AM
Jimmy J. at Dorsett Hyundai responded on 09/07/2017

Franklin, as always we appreciate your business and taking the time for the feedback!!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Richard C. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly People!!!"
Friendly People!!! And fast service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/04/2017 06:47 PM
Jimmy J. at Dorsett Hyundai responded on 09/05/2017

Thanks so much for the feedback and your business!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Gloria C. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great survice and friendly people!"
Yes
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/04/2017 05:23 PM
Jimmy J. at Dorsett Hyundai responded on 09/05/2017

Thanks Gloria for the feedback and your business!!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
John G. on 09/04/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Nice people"
Clean and up to date
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/04/2017 11:08 AM
Jimmy J. at Dorsett Hyundai responded on 09/05/2017

John, Thanks so much for the feedback. I see you were satisfied with your service and would recommend us, but will not return. Please let me know what I can do to retain you as our customer. If that was a mistake, please adjust as I sent a rescore opportunity. Thanks again!!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Verified Customer on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent care"
excellent care
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/01/2017 11:52 AM
Jimmy J. at Dorsett Hyundai responded on 09/05/2017

Thanks so much for the feedback and for doing business with us!!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Verified Customer on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Employees are very professional and personable.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/18/2017
Service Type: Repair
Review Created: 08/30/2017 11:47 AM
Jimmy J. at Dorsett Hyundai responded on 08/31/2017

Thanks so much for the feedback and your business!!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Katherine C. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Always good service
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 08/30/2017 10:17 AM
Jimmy J. at Dorsett Hyundai responded on 08/31/2017

Thanks for the feedback and your business!!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
James W. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly"
yes
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/29/2017 07:25 AM
Jimmy J. at Dorsett Hyundai responded on 08/29/2017

Thanks for the feedback and the business!!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Verified Customer on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Will be back"
Had a great experience, work was done in a timely manner and all individuals I interacted with were friendly
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 08/22/2017
Service Type: Repair
Review Created: 08/28/2017 04:36 PM
Jimmy J. at Dorsett Hyundai responded on 08/29/2017

Thanks for the feedback and doing business with us!!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Scott P. on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick service "
My oil change was done before I could finish the crossword puzzle.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/21/2017 12:50 PM
Jimmy J. at Dorsett Hyundai responded on 08/28/2017

Paul, Thanks for the feedback and your business! Please let me know how we can achieve the 5 star rating for you.

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Wilma T. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant experience "
Jimmy is great at explaining the details of the service done. Very personable and friendly !
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 04:03 PM
Jimmy J. at Dorsett Hyundai responded on 08/21/2017

Thanks Wilma! We apprreciate your business!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Grace W. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient, timely and friendly."
Very pleased with the service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 12:20 PM
Jimmy J. at Dorsett Hyundai responded on 08/21/2017

Thanks so much for the feedback and choosing to do business with us!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
Elizabeth H. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Happy Santa Fe"
Pleasant and good service.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 07:21 PM
Jimmy J. at Dorsett Hyundai responded on 08/21/2017

Thanks Elizabeth! If there is anything we need to do to receive the 5 star rating, please let me know! We appreciate your business and your feedback!!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
THOMAS R. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness, top staff."
I have always been pleased to do business at Dorsett Automotive. Professional, personable, pleased.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:46 PM
Jimmy J. at Dorsett Hyundai responded on 08/15/2017

Thanks Tom! Appreciate the feedback and your business!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
BLANCHE D. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service , customer courtesy, cleanlyness"
Yes
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/14/2017 04:06 PM
Jimmy J. at Dorsett Hyundai responded on 08/15/2017

Thanks for the feedback and for your business!!

Jimmy Johnson
Service Manager
812-232-5500
jjohnson@dorsettautomotive.com
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