Verified CustomerCustomer had a catastrophic overheat. The water pump seized and melted a Cam gear pulley. We replaced the water pump and all damaged components. Vehicle was road test and overheating problem fixed.
Customer was asked, prior to repair, if problem occured without warning or if she had been loosing coolant. She neglected to inform us that she had been adding stop leaking for a few weeks to "fix" her coolant lose problem. That resulted in the heater core clogging up causing her to have no heat. A problem that did not surface until weeks later when heat was needed.
Also the $1400 bill included repair of brakes that were grinding.
After replacing the water heater I did not not have heat then he charge me $245 more to do work on the heat core.?????