Dub Richardson Body Shop


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

137 Reviews

97% Would Recommend
Latest Review about 4 years ago
Alem T. on 11/06/2012
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Spoke with Atem. She said she was not satisfied with the quality of the repairs because there was dust inside her vehicle and a bolt missing on her door. When the vehicle was washed, she could still see patches of paint that were not suppose to be there. She was unable to elaborate on her vehicle being ready when promised because she was not given a promised time. She said she would not recommend the business for the reasons mentioned.
Category: Collision
Service Date: 10/18/2012
Review Created: 11/06/2012
This review was collected via phone interview by Customer Research Inc.
Mike O. on 11/05/2012
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Mike said he had a good experience with this business and he did not receive an estimate from them.
Category: Collision
Service Date: 10/18/2012
Review Created: 11/05/2012
This review was collected via phone interview by Customer Research Inc.
Cole P. on 11/03/2012
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Cole said the business has good customer service.
Category: Collision
Service Date: 10/18/2012
Review Created: 11/03/2012
This review was collected via phone interview by Customer Research Inc.
James C. on 10/26/2012
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James said he was pleased with the amount of information they gave him. They informed him about what they were doing and the repair was done in a timely manner. The personnel were very consistent, helpful, and polite.
Category: Collision
Service Date: 10/16/2012
Review Created: 10/26/2012
This review was collected via phone interview by Customer Research Inc.
Hueberta S. on 10/24/2012
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Hueberta said they did an excellent job and she especially liked the detailing they did to her vehicle. She said her vehicle hasn't looked this clean since she bought it.
Category: Collision
Service Date: 10/18/2012
Review Created: 10/24/2012
This review was collected via phone interview by Customer Research Inc.
Paul T. on 10/20/2012
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Paul said they were great.
Category: Collision
Service Date: 10/16/2012
Review Created: 10/20/2012
This review was collected via phone interview by Customer Research Inc.
Steve G. on 10/05/2012
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Steve said it took a little longer than he expected but was ready when promised. It was above average and it was good.
Category: Collision
Service Date: 09/26/2012
Review Created: 10/05/2012
This review was collected via phone interview by Customer Research Inc.
Elizabeth S. on 10/02/2012
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Elizabeth said this business is nice and the people are good. The work done looks great, but this business did not call her in a timely manner to notify her that it would take longer to get a windshield installed. She said she had to call this business to find out. She had a pretty good experience.
Category: Collision
Service Date: 08/22/2012
Review Created: 10/02/2012
This review was collected via phone interview by Customer Research Inc.
Alaura O. on 10/02/2012
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Alaura said they were very efficient and they kept her updated. She said they were very nice and they worked with her to get the rental vehicle. The work was amazing.
Category: Collision
Service Date: 09/26/2012
Review Created: 10/02/2012
This review was collected via phone interview by Customer Research Inc.
Terrance A. on 09/29/2012
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Spoke with Kathy. She said they gave excellent customer service. The vehicle was delayed by one week due to finding additional damage and having to order additional parts.
Category: Collision
Service Date: 09/19/2012
Review Created: 09/29/2012
This review was collected via phone interview by Customer Research Inc.
Mary K. on 09/28/2012
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Mary said the work turned out great and they were nice and friendly. She also said the work was done very quickly.
Category: Collision
Service Date: 09/21/2012
Review Created: 09/28/2012
This review was collected via phone interview by Customer Research Inc.
Obaid C. on 09/21/2012
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Spoke with Pabasum. She mentioned they were very friendly. They did a good job and completed it on time.
Category: Collision
Service Date: 09/19/2012
Review Created: 09/21/2012
This review was collected via phone interview by Customer Research Inc.
Carolyn W. on 09/21/2012
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Carolyn said this business kept her informed and the job the performed was wonderfully. She was absolutely satisfied with the way she was treated by the personnel. Everything was fine during her experience.
Category: Collision
Service Date: 09/19/2012
Review Created: 09/21/2012
This review was collected via phone interview by Customer Research Inc.
Keresa W. on 09/20/2012
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Keresa said the business was really nice, and they got her in and out in one day. She chose this business because she has been there before to get a dent out, and she bought her vehicle at the dealership down the road from them.
Category: Collision
Service Date: 08/28/2012
Review Created: 09/20/2012
This review was collected via phone interview by Customer Research Inc.
Jose M. on 09/19/2012
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Jose said he was not satisfied with the quality of the repair because it did not look professional. The vehicle was a week late because they found more damage that had to be approved by the insurance company. He was not kept informed and had to call in to check on his vehicle. He was not satisfied with the estimate they gave him. Jose was given a higher estimate than the insurance company because some of the damage were not related to hail damage, though his insurance company informed him that it was. He did not like their communication or the way he was treated because the personnel kept cutting him off when he tried to explain his issues with the estimate. He would not recommend the facility for the reasons stated.
Category: Collision
Service Date: 08/14/2012
Review Created: 09/19/2012
This review was collected via phone interview by Customer Research Inc.
Diana B. on 09/18/2012
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Diana said this business did not tell her when the vehicle would be ready.
Category: Collision
Service Date: 08/28/2012
Review Created: 09/18/2012
This review was collected via phone interview by Customer Research Inc.
Lora M. on 09/17/2012
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Lora said this business was very accommodating, helpful and friendly. She was very satisfied with the way she was treated by the personnel. This business did a good job.
Category: Collision
Service Date: 08/15/2012
Review Created: 09/17/2012
This review was collected via phone interview by Customer Research Inc.
Wendell S. on 09/17/2012
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Spoke to Marie. She stated she was real happy with this business. They had her vehicle in and out quickly. Her vehicle was returned to her earlier than promised.
Category: Collision
Service Date: 08/17/2012
Review Created: 09/17/2012
This review was collected via phone interview by Customer Research Inc.
James T. on 09/17/2012
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Spoke with Marilyn. Marilyn said they did everything they said they would do.
Category: Collision
Service Date: 08/17/2012
Review Created: 09/17/2012
This review was collected via phone interview by Customer Research Inc.
Amy J. on 09/17/2012
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Amy said they did an awesome job on her vehicle.
Category: Collision
Service Date: 08/24/2012
Review Created: 09/17/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 137 in total