ReScore Reviews™ (9)

ReScore
Overall Rating 4.7777756/5Overall Rating 4.7777756/5Overall Rating 4.7777756/5Overall Rating 4.7777756/5rating 4.7777756
Original
Overall Rating 2.11111/5Overall Rating 2.11111/5rating 2.11111rating 2.11111rating 2.11111
98% Would Recommend
100% Business Response
Latest Review 42 minutes ago
Verified Customer on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE "
As a college student away from home, going to the dealership for a routine checkup can be worrisome (especially being a female) however Duncan provides a great experience as ensures that they handle both your car and concerns with the highest regards
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 09/25/2017 01:21 PM
Loyd E S. at Duncan Hyundai responded on 09/25/2017
WE REALLY APPRECIATE YOU COMING, THANK YOU FOR LETTING US TAKE CARE OF YOU!!!!!
Darrin S. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Excellent "
Excellent service. Service all my vehicles here.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 09/25/2017 11:23 AM
Loyd E S. at Duncan Hyundai responded on 09/25/2017
WE APPRECIATE YOUR BUSINESS!!!!
Verified Customer on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Services is Excellent!"
Great Customer Service
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/23/2017 05:06 PM
Loyd E S. at Duncan Hyundai responded on 09/25/2017
THANKS FOR LETTING US TAKE CARE OF YOU!!!!
Prashant K. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good inspection work done at a very fair price along with assistance by knowledgeable staff towards my questions"
Good inspection work done at a very fair price along with assistance by knowledgeable staff towards my questions
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/23/2017 09:24 AM
Loyd E S. at Duncan Hyundai responded on 09/25/2017

Glad we could help, thank you for coming in!!!!

Amy L. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"When making a phone call, and I get the the service department, they know you by name. Did not have to use the waiting room for this, but when I have it is always visitor friendly."
See previous page, first paragraph.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 11:38 AM
Loyd E S. at Duncan Hyundai responded on 09/22/2017
GLAD WE COULD GET YOU BACK ON THE ROAD WITH MINIMAL WAIT. THANKS FOR LETTING US TAKE CARE OF YOU!!!
Sidney S. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In-and-out the service quickly "
Yes
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 01:47 PM
Loyd E S. at Duncan Hyundai responded on 09/21/2017
THANK YOU SO VERY MUCH FOR LETTING US TAKE CARE OF YOU!!!!!
JESSICA K. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service as always "
I go here for every service for my vehicle. They always do a fantastic job.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 12:13 PM
Loyd E S. at Duncan Hyundai responded on 09/20/2017

We really appreciate you coming in!!!!

Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a smile"
3rd year of excellent service. Parts counter had to take appointment request, but whatever
works. Oil service, tire rotation and recall item taken care of in short order.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/17/2017 06:01 PM
Loyd E S. at Duncan Hyundai responded on 09/18/2017

Thank you for being our customer, we appreciate you coming in!!!!

Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great Service. Great People
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/16/2017 07:45 AM
Loyd E S. at Duncan Hyundai responded on 09/18/2017
WE REALLY APPRECIATE YOUR BUSINESS!!!!
James K. on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"no reply"
no reply
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 05:31 AM
Loyd E S. at Duncan Hyundai responded on 09/18/2017
THANKS FOR COMING IN!!!!!!
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"rear window motor repair"
Only improvement would have been if the part was stocked by the dealership
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/15/2017 07:39 PM
Loyd E S. at Duncan Hyundai responded on 09/18/2017
THANK YOU FOR LETTING US TAKE CARE OF YOU, WE APPRECIATE YOUR BUSINESS.
Margaret S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring, knowledgable staff."
Great service. Thanks.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 05:49 PM
Loyd E S. at Duncan Hyundai responded on 09/18/2017
THANKS FOR LETTING US BE YOUR HYUNDAI DEALER!!!!
Ralph R. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent repair of a difficult to pinpoint a knocking sound, and difficult to fix"
Fixed an annoying problem at the bottom of the steering column, that turned out to be noisy, but not dangerous. Worked late to get me back on the road, knowing I live 40 minutes away.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 12:28 PM
Loyd E S. at Duncan Hyundai responded on 09/15/2017
THANKS FOR CHOOSING US, WE APPRECIATE YOUR BUSINESS!!!!
Dana B. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Friendly people, excellent and fast service.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 05:55 AM
Loyd E S. at Duncan Hyundai responded on 09/12/2017
THANK YOU SO MUCH FOR COMING IN, WE APPRECIATE IT!!!!
Verified Customer on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine Service"
Oil and filter change, air filters changed, and tires rotated.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 06:40 PM
Loyd E S. at Duncan Hyundai responded on 09/12/2017
Thanks for coming in!!!!!
Donald L. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Yes
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 01:25 PM
Loyd E S. at Duncan Hyundai responded on 09/11/2017
WE APPRECIATE YOU LETTING US BE YOUR HYUNDAI DEALER!!!!
Verified Customer on 09/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good quality inspection"
Appointment time wasn't upheld but they fixed several items that were needed to pass inspection and didn't charge me for everything that was needed...Their staff was very friendly and explained everything in regards to servicing my recalls and even noticed an additional problem that was fixed under warranty. Overall, very satisfied with the work done.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/09/2017 12:41 PM
Loyd E S. at Duncan Hyundai responded on 09/11/2017

THANKS FOR LETTING US TAKE CARE OF YOU.

Verified Customer on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently Great Service"
I trust the Duncan Hyundai Service Center based on many years of exceptional service and quality of work. I have recommended Duncan Hyundai to friends and family, as well as purchased my family's last two vehicles from the dealership. Keep up the great work.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/09/2017 11:10 AM
Loyd E S. at Duncan Hyundai responded on 09/11/2017
THANK YOU FOR BEING OUR CUSTOMER!!!!
Verified Customer on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Duncan Hyundai"
This is the 3rd Hyundai Azera that we have purchased with Duncan and so far have been happy with our service.
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/09/2017 10:44 AM
Loyd E S. at Duncan Hyundai responded on 09/11/2017

THANKS FOR LETTING US SERVE YOU, WE REALLY APPRECIATE YOUR BUSINESS.

Carolyn F. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty work"
Courteous, efficient and done in a timely manner.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/08/2017 06:02 PM
Loyd E S. at Duncan Hyundai responded on 09/11/2017
THANK YOU FOR CHOOSING US AS YOUR HYUNDAI DEALER!!!!
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