ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
98% Business Response
Latest Review 7 days ago
PAUL H. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always On Top Of Things"
Just a basic inspection, but we received prompt service on very short notice (trip coming up tomorrow). Great communication and I appreciated a sincere greeting and brief discussion with Terry and Kellen upon my arrival. That's great hometown service!
Vehicle: Ford Escape
Service Date: 08/10/2017
Review Created: 08/10/2017 08:07 PM
Terry G., owner at E & G Auto Plus Inc responded on 08/16/2017

Thank you Paul. Always great doing business with you and your wife.

Terry Gerhart
Owner
814-274-4277
Alex L. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alex said this business was affordable and her vehicle runs great.
Vehicle: Dodge Durango
Category: Service
Service Date: 08/08/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 08/16/2017

Thank you Alex for choosing E&G Auto to service your vehicle.

Terry Gerhart
Owner
814-274-4277
James C. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said this business did good work.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 08/16/2017

Thank you James. We really appreciate your business.

Terry Gerhart
Owner
814-274-4277
John B. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said they did a great job.
Vehicle: Nissan Frontier
Category: Service
Service Date: 07/24/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 08/03/2017

Thank you John

Terry Gerhart
Owner
814-274-4277
KATHY K. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Able to schedule an appointment when I wanted it."
Need an oil change and inspection. Tina made the appointment at my convenience and called me when she was finished.
Vehicle: Subaru Forester
Service Date: 07/21/2017
Review Created: 07/22/2017 06:05 AM
Terry G., owner at E & G Auto Plus Inc responded on 07/24/2017

Thanks for your continued trust in E&G Auto. We really appreciate the opportunity to service your vehicles!

Terry Gerhart
Owner
814-274-4277
Donald K. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Donald's wife. She said they have always been excellent. Also, she cannot find one thing wrong with this business.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 06/19/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 08/03/2017

Thank you Peg we really appreciate your continued business

Terry Gerhart
Owner
814-274-4277
Adam C. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Adam said this business does a good job. He gets his vehicles there, and he prefers to get them fixed there as well.
Vehicle: Ram 1500
Category: Service
Service Date: 07/15/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 08/03/2017

Thank you Adam, we really appreciate your business in sales and service.

Terry Gerhart
Owner
814-274-4277
Delores W. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept."
Always Great!
Vehicle: Ford Edge
Service Date: 07/14/2017
Review Created: 07/15/2017 04:46 AM
Terry G., owner at E & G Auto Plus Inc responded on 07/24/2017

Thanks so much for the great review. Glad to are happy with 0ur service.

Terry Gerhart
Owner
814-274-4277
Deb W. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Deb said this business is very customer service oriented and they go above and beyond. She also said they do what they are supposed to do and she appreciates that.
Vehicle: Scion xB
Category: Service
Service Date: 06/20/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 08/03/2017

Thank you Deb. We really appreciate your business

Terry Gerhart
Owner
814-274-4277
Paul D. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Kathy. She said the business was very accommodating and they did a good job.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 06/22/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 08/03/2017

Thank you Paul for your business

Terry Gerhart
Owner
814-274-4277
Paul S. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said he did not have any problems with this business.
Vehicle: Subaru Forester
Category: Service
Service Date: 06/22/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 08/03/2017

Thank you Paul for your continued business

Terry Gerhart
Owner
814-274-4277
Thomas C. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said the service this business provided was quick and of high quality. They were flexible with their scheduling and the personnel were kind.
Vehicle: Ford Fusion
Category: Service
Service Date: 07/06/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 07/24/2017

Thank you Tom for the opportunity to service your vehicle. We really appreciate it

Terry Gerhart
Owner
814-274-4277
James H. ReScore Review on 08/03/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
James said after he told them he was not satisfied, the staff took another look at the vehicle. They figured out what was needed and they took care of it. The vehicle had to stay at the facility a lot longer.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/27/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Jimmy. He said this business did well, but they messed up some of the parts after the alignment. They did end up fixing it in the end.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/27/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 07/24/2017

Spoke with James on 7/24/2017 to check up on the vehicle to make sure he wasnt having any other problems with the work or the truck. He said everything was fine and was just a little upset that the ball joints got missed by a previous employee that no longer works here. He said he was fine with our work.

Terry Gerhart
Owner
814-274-4277
John Z. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"easy location"
always great service
Vehicle: Dodge Intrepid
Service Date: 06/19/2017
Review Created: 06/21/2017 08:44 AM
Terry G., owner at E & G Auto Plus Inc responded on 07/24/2017

Thank you John for the great review!

Terry Gerhart
Owner
814-274-4277
Patrick A L. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good people"
Had a oil pan installed
Vehicle: Kia Sportage
Service Date: 06/14/2017
Review Created: 06/16/2017 06:53 AM
Terry G., owner at E & G Auto Plus Inc responded on 06/21/2017

Thank you Pat. As always we really appreciate your business.

Terry Gerhart
Owner
814-274-4277
Phillip V. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Janet. She said this business was able to service her vehicle quickly and they took care of the problem.
Vehicle: Toyota Highlander
Category: Service
Service Date: 06/08/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 06/21/2017

Thank you for your continued business

Terry Gerhart
Owner
814-274-4277
Roderick K. on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roderick said they did a good job.
Vehicle: Chrysler 300
Category: Service
Service Date: 06/06/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 06/21/2017

Thank you Rod. We really appreciate your business

Terry Gerhart
Owner
814-274-4277
PAUL H. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Valued Part of Our Community"
Always eager to fill out these forms because E&G Auto Plus continues to provide excellent service and remains a treasured member of our business community.
Vehicle: Ford Escape
Service Date: 06/05/2017
Review Created: 06/06/2017 03:48 AM
Terry G., owner at E & G Auto Plus Inc responded on 06/21/2017

Thank you so much for your continued business Paul, we really appreciate it.

Terry Gerhart
Owner
814-274-4277
Russell T. on 06/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Bill. He said the service was good.
Vehicle: Ford Ranger
Category: Service
Service Date: 06/01/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 06/21/2017

Thank you for your business, we really appreciate it

Terry Gerhart
Owner
814-274-4277
Marty A. on 06/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marty said they did what he ask them to do and it was done in a timely manner.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/01/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Terry G., owner at E & G Auto Plus Inc responded on 06/21/2017

Thank you very much Marty, we really appreciate your business.

Terry Gerhart
Owner
814-274-4277
Displaying Review 1 - 20 of 376 in total