Earnhardt Hyundai North Scottsdale


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

3101 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.8000014/5Overall Rating 4.8000014/5Overall Rating 4.8000014/5Overall Rating 4.8000014/5rating 4.8000014
Original
Overall Rating 2.17143/5Overall Rating 2.17143/5rating 2.17143rating 2.17143rating 2.17143
98% Would Recommend
100% Business Response
Latest Review 37 minutes ago
Steven N. on 09/21/2017
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"Great Dealership!"
I had to change the time of my service. Chelsea was manning the phones and went out of her way to find a live person for me to speak to instead of voicemail. We brought our car in for a recall notice. While fixing that issue they found a major problem in the steering column and fixed that too. This dealership goes above and beyond for their customers.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/21/2017 09:09 PM
MICHAEL V. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Services"
As always good services
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 02:15 PM
Marvin L. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
very excellent
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 10:03 AM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/21/2017

Thank you for the excellent review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Katie M. on 09/20/2017
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"Excellent Service, As Always"
I have continued to purchase/ lease Hyundai vehicles because of the service dept. They exceed my expectations at every turn.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 02:58 PM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/20/2017

Thank you for the wonderful review.

We appreciate your loyalty and we look forward to being here for you for all the years, miles and Hyundais ahead.

Michael Southern
Service Manager

ROBERT S. on 09/20/2017
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"Excellent response time and service."
After the transmission failed on our new 2018 Elantra at just over 300 miles, Earnhardt service replaced the transmission and provided a rental car for us to use while the service was being accomplished. It was completed ahead of estimated schedule and both Ben and Jason handled it with professionalism and great customer cafre.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 02:00 PM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/20/2017

Such an unusual turn of events, thank you for the excellent review.

We are glad we could help get you in and out and back to enjoying your new car.  Thank you for choosing us and we'll look forward to seeing you again in a few months when it is time for your first oil and filter change.

Michael Southern
Service Manager

Carol W. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai of Scottsdale"
Very professional
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/20/2017 10:58 AM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/20/2017

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Donald B. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
Thanks to Mike the service director and his staff, he obviously has instilled his customer satisfaction vision with his staff,they always go above and beyond to make my visit an excellent experience.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 10:52 AM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/20/2017

Thank you for the excellent review here and on Google+.

What a pleasure it is to be your dealership.  Thank you for choosing us and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Charles H. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service."
Always a pleasure to deal not only with Ben & Mike, but the associates behind the scene doing all the work. Thanks to all.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 07:12 AM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/20/2017

Thank you for the glowing review here and on Yelp!

It is our pleasure you be your Hyundai and Genesis dealer and we look forward to being here for you for all the years, miles, and vehicles to come.  Thank you for your loyalty and we'll see you again next visit in whatever car you bring.

Michael Southern
Service Manager

GARY R. on 09/19/2017
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"Outstanding customer service!"
No issues with Earnhardt- great from the initial walk-in all the way through our first scheduled service appointment. A modern and clean dealership with plenty of inventory and professional personal to help you.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:55 PM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/19/2017

Thank you for the amazing review.

We are very happy to be your dealer for sales and service.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Ilya R. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
All great as usual
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:50 PM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/19/2017

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good place "
Good place
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:50 AM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/19/2017

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good waiting area. "
Good
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 10:23 AM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/19/2017

Thank you for the 5-star review.

We are glad you enjoy our lounge and amenities and look forward to serving you again.

Michael Southern
Service Manager

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Experience "
Wonderful experience from begging to end.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 09:43 AM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/20/2017

Thank you for the excellent review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ricardo was great"
Efficient and worked around my schedule.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 07:37 AM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/19/2017

Thank you for the great review and recommendation for Ricardo.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

KATHRYN/JOHN P. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Oil change"
Always friendly staff. Nice they have coffee, water and treats while we wait.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 05:10 PM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/19/2017

Thank you for the wonderful review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great. "
The team here always does a great job.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 04:03 PM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/18/2017

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Donald B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Always feel good after leaving, never have any complaints.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 03:36 PM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/18/2017

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, friendly service with a smile. A smile goes a long way. I feel confident with the dealership and Ben for my service."
See above
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 01:13 PM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/18/2017

Thank you for the 5-star review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Seymour R. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Always satisfied.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 12:27 PM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/18/2017

Thank you for the excellent review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Cathy M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Execellant Service!!!"
I always have such great service at Earnhardt Hyundai North Scottsdale and will continue to always bring my car to this Dealership. Very courteous! And quick!!!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 10:53 AM
Michael S. at Earnhardt Hyundai North Scottsdale responded on 09/18/2017

Thank you for the excellent review.

We are very happy to be your dealership and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

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