Sunglasses stolen out of my vehicle while in their possession
I had to take my car there on several different occasions and leave it for days to a week at a time. Each time I removed my sunglasses from my car. However, the very last time I had to have it towed (again) because it was having the same issue that I took it there for originally, it was after hours and in the process of filling out the info to leave my key in the drop box, ect, I forgot to remove my sunglasses. When my car was picked up, not only did someone take my Costas (including the case for them), but a second set of glasses that happened to be in the Costa case. I called the manager at the Wilmington Island location and assured me that none of his employees would have stolen anything and gave me an excuse stating that my car was towed to their other location off of Victory Drive and that is not a very good area and a random person (not his staff) must have gone inside my vehicle and took them. He told me that he would speak to the owner and I have never heard back either way. Regardless, it is negligence on their part. So, basically he’s saying that they left my car unlocked while in their possession? I find it hard to believe that a random person is going to come on their property during operating hours and open my car to go through it and not only take the glasses (which were in the overhead compartment), but the case for the glasses (which was in the middle compartment). They would be trying to get in and out as fast as possible. And if that’s the case, why is my car left unlocked while in their possession during and/or after hours when they are not actively working on it. Again, negligence on their part either way. I have done a lot of business with this place prior to this and this whole thing puts a bad taste in my mouth. I am disappointed that the owner did not bother to reach out to me to find out what happened, give me an update, ect.
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