East Cooper Auto Pros


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

256 Reviews

99% Would Recommend
Latest Review about 9 hours ago
CYNTHIA J. on 09/19/2017
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"Everyone is nice, honest and they do great work."
Everyone is nice, honest and they do great work.
Vehicle: Mazda Mazda5
Service Date: 09/18/2017
Review Created: 09/19/2017 03:34 AM
KAY W. on 09/12/2017
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"Reliable and fast! "
Woke up to a dead car battery, one call to East Cooper auto pros and they provided an affordable contact for towing direct to their place and had the car battery fixed working the hour!
Vehicle: Mazda CX-5
Service Date: 09/12/2017
Review Created: 09/12/2017 08:32 PM
MARILYN M. on 09/01/2017
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"Repeat customer "
Always pleasant, quick, and honest.
Vehicle: Subaru XV Crosstrek
Service Date: 08/31/2017
Review Created: 09/01/2017 07:21 PM
JACKIE G. on 09/01/2017
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"Pre buy Vehicle Check"
Excellent service, they were able to schedule us at a convenient time and kept to that time slot.
Vehicle: Jeep Wrangler
Service Date: 08/31/2017
Review Created: 09/01/2017 05:08 AM
DIANE M. on 08/30/2017
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"Service Experience was excellent."
The service was great. I have been going here for almost 12 years.
Vehicle: Subaru Forester (Natl)
Service Date: 08/29/2017
Review Created: 08/30/2017 10:53 AM
ELIZABETH C. on 08/30/2017
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"Great customer service! "
Great customer service! Got my car serviced in a timely manner.
Vehicle: Ford Expedition
Service Date: 08/29/2017
Review Created: 08/30/2017 06:02 AM
Merdis S. on 08/29/2017
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Merdis said they were really kind, nice and loving people. They would do anything to help her.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 08/28/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
THERESA and RICHARD H. on 08/26/2017
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"Total Confidence in their work!"
We will NEVER go anywhere else!!
Vehicle: Ford F-150
Service Date: 08/25/2017
Review Created: 08/26/2017 12:55 PM
PAT M. on 08/26/2017
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"Knowledgeable staff and quick service!"
I had to get a new engine installed. They worked seamlessly with my insurance company. They fixed everything else also that was questionable and we got the car back 2 days after the engine arrived. It runs perfect. Nice job quys!
Vehicle: Chevrolet Malibu
Service Date: 08/25/2017
Review Created: 08/26/2017 11:55 AM
Howard W. on 08/25/2017
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Howard said this facility was the only one that could fix the problem.
Vehicle: Buick Lucerne
Category: Service
Service Date: 08/15/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Karo P. on 08/22/2017
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Karo said the staff got his vehicle back the same day.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/16/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
BOB H. on 08/19/2017
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"Ive been coming to ECAP for 20 years. Im always confident in their honest assessments and happy with the work."
Ive been coming to ECAP for 20 years. Im always confident in their honest assessments and happy with the work.
Vehicle: Honda Fit
Service Date: 08/18/2017
Review Created: 08/19/2017 04:28 AM
Jana S. on 08/17/2017
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Jana said they were very friendly, kind, transparent and honest. They took her in the back and explained the service. They answered questions and she appreciated them.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
GRAHAM M. on 08/10/2017
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"Good people"
Once you come meet these folks you will not want to go anywhere else!
Vehicle: Chevrolet Silverado 1500
Service Date: 08/09/2017
Review Created: 08/10/2017 05:07 AM
Jeffery H. on 08/08/2017
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Jeffery said he had a good experience with them and they're knowledgeable about repair work.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/25/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
RON H. on 08/04/2017
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"Very professional, honest and courteous."
Does excellent work and reasonably priced
Vehicle: Chevrolet Tahoe
Service Date: 07/21/2017
Review Created: 08/04/2017 12:56 PM
Mark S. on 08/04/2017
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Mark said his vehicle was in on a Thursday and they didn't look at it until a Friday afternoon. He had friends in town and if they diagnosed and got the parts sooner, he could've gotten his vehicle back by the weekend. Two and a half days were spent in a vehicle that had no air conditioning and he's a little disappointed.
Vehicle: Ford Escape
Category: Service
Service Date: 07/31/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Willie H. at East Cooper Auto Pros responded on 08/07/2017

JUST TO CLARIFY WE LOOKED AT CAR ON WRECKER WHEN IT WAS DROPPED OFF ON THURSDAY CALLED FORD CABLE TWO DAYS AWAY ORDERED PART CAME IN ON MONDAY CUSTOMER OUT ON MONDAY. WE DID NOT TALK TO CUSTOMER UNTIL FRIDAY BUT PART WAS ORDERED. WHEN CARS ARE TOWED IN WE TRY TO SEE WHAT WE MIGHT NEED SO THERE NOT PUSHED BACK ANY MORE THAN NECESSARY. IN THIS CASE WE COULD NOT HAVE DONE ANY BETTER. ANY WHERE ELSE WOULD HAVE BEEN WORSE. SORRY FOR YOUR INCONVENIENCEĀ BUT IT COULD NOT HAVE BEEN ANY FASTER IF FORD HAD PART CLOSE WE WOULD HAVE BEEN DONE ON FRIDAY.

Katherine C. on 08/02/2017
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Katherine said she recommends this business for service.
Vehicle: Nissan Xterra
Category: Service
Service Date: 07/28/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
DEL M. on 07/30/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Water leaking Ranger"
Brought in the Ranger to replace the third tail light after water leaked onto the headliner following a rainstorm. The took all day and when it rained the following evening....the leak was improved but still leaking inside the cab. I would recommend the Pros to others because I have confidence they will fix the leak with no further charge.
Vehicle: Ford Ranger
Service Date: 07/28/2017
Review Created: 07/30/2017 04:54 AM
Vincent K. on 07/26/2017
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Vincent said they always do a good job.
Vehicle: INFINITI FX35
Category: Service
Service Date: 07/25/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 256 in total