Eastern Shore Hyundai


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

803 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.125/5Overall Rating 2.125/5rating 2.125rating 2.125rating 2.125
95% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Martin And L. on 06/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance"
Staff is always polite. Efficient service.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/24/2017
Service Type: Maintenance
Review Created: 06/28/2017 01:58 PM
Jonathan B C. at Eastern Shore Hyundai responded on 06/28/2017

Thank you for the glowing review, we look forward to taking care of your service needs in the future.  Thank you again from your Eastern Shore Hyundai service team.

Allan R. on 06/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department"
My first visit to this dealership/ service department. Very satisfied.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/26/2017
Service Type: Repair
Review Created: 06/28/2017 10:13 AM
Jonathan B C. at Eastern Shore Hyundai responded on 06/28/2017

Thank you for the kind review, we are glad your service visit was a 5 star experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore HYundai service team.

Jonathan C. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service"
The service department is always awesome!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/24/2017
Service Type: Maintenance
Review Created: 06/27/2017 09:45 AM
Cindy R D. at Eastern Shore Hyundai responded on 06/27/2017

Thank you Mr. Cutler for your continued business with Eastern Shore Hyundai! 

FRANK S. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Courteous."
they took us right on time and I was able to start my day with little or no interferance because of car maintenance.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 06/27/2017 09:44 AM
Jonathan B C. at Eastern Shore Hyundai responded on 06/27/2017

Thank you for the outstanding review, we are happy you had a 5 star experience.  We look forward to taking care of your service needs in the future.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service "
Courteous, reliable, and speedy service every time.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 07:07 PM
Jonathan B C. at Eastern Shore Hyundai responded on 06/27/2017

Thank you for the review.  We strive to make every visit a 5 star service experience.  We look forward to taking care of your service needs in the future.  Thank you again from your Eastern Shore Hyundai service team.

Connie W. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent care"
We have 2 Hyundais, and have always received excellent service from the dealership. They go the extra mile to make our visits convenient and timely. Would highly recommend using them.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 06/22/2017
Service Type: Repair
Review Created: 06/26/2017 04:32 PM
Jonathan B C. at Eastern Shore Hyundai responded on 06/27/2017

Thank you for taking the time to review our service department.  We are happy you had an outstanding service visit.  Thank you also for recommending us to your friends as well.  We look forward to taking care of your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

David D. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and competent"
good job
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 09:46 AM
Jonathan B C. at Eastern Shore Hyundai responded on 06/26/2017

Thank you for taking a few minutes to review us.  We are glad you had an outstanding visit.  We look forward to taking care of your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Christopher L. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job!"
Professionalism is consistent every time.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/24/2017 06:22 PM
Jonathan B C. at Eastern Shore Hyundai responded on 06/26/2017

Thank you for the outstanding service review.  We look forward to taking care of any of your service needs in the future.  Thank you again from your Eastern Shore Hyundai service team.

Kerstern O. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional"
Great service; friendky staff.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/24/2017 06:36 AM
Jonathan B C. at Eastern Shore Hyundai responded on 06/24/2017

We are happy you had a great service visit, thank you for the 5 star review.  We look forward to taking care of your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Ami T. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick turnaround time"
I made an appt. for my oil to be changed. I took my vehicle in and they had me out in about an hour. Not a bad wait as the waiting area is comfortable and they provide Wi-Fi as well as a charging station. If you have children, there's even a play area.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/23/2017 04:08 PM
Jonathan B C. at Eastern Shore Hyundai responded on 06/24/2017

Thank you for the glowing review.  We are happy that your wait time was minimal and you were comfortable while waiting.  We look forward to taking care of your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

PAULA B. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal service. Car was ready ahead of schedule!"
You did a great job!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 09:48 AM
Jonathan B C. at Eastern Shore Hyundai responded on 06/23/2017

Thank you for the taking the time to review us. We are glad you had a 5 star experience.  We look forward to taking care of your future service needs.  Thank you again from your Eastern Shore Hyundai service department.

Kristina P. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5-Star Service"
My service writer did a superb job of orchestrating the complexities of my issues and keeping me informed.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 05:31 AM
Jonathan B C. at Eastern Shore Hyundai responded on 06/23/2017

Thank you for the outstanding review and we are happy that your issue was resolved quickly.  We are always here for your service needs.  Thank you again from your Eastern Shore Hyundai service team.

Marsha C. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Care"
Excellent
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 03:58 AM
Jonathan B C. at Eastern Shore Hyundai responded on 06/23/2017

Thank you for the outstanding review.  We are happy you had a 5 star experience.  Thank you again from your Eastern Shore Hyundai service team.

JANICE B. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Excellent service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/22/2017 06:28 PM
Jonathan B C. at Eastern Shore Hyundai responded on 06/23/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star visit.  We look forward to taking care of your service needs in the future.  Thank you for choosing Eastern Shore Hyundai as your service team.

Benj T. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Experince"
Great service
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:28 AM
Jonathan B C. at Eastern Shore Hyundai responded on 06/21/2017

Thank you for the wonderful review we value your loyalty to our dealership.  We look forward to taking care of your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Theresa F. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, professional, people"
Ues
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 05:10 PM
Jonathan B C. at Eastern Shore Hyundai responded on 06/21/2017

Thank you for the 5 star review, we appreciate your loyalty and look forward to taking care of your service needs in the future.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
They have a friendly staff
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 10:09 AM
Jonathan B C. at Eastern Shore Hyundai responded on 06/20/2017

Thank you for the glowing review, we are happy you had a 5 star service experience.  We look forward to taking care of your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

James S. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work completed no problems. Enjoyed the visit!"
In and out, no wait.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/20/2017 08:39 AM
Jonathan B C. at Eastern Shore Hyundai responded on 06/20/2017

Thank you for the outstanding review, we are happy that your service experience was 5 stars.  We look forward to taking care of your service needs in the future.  Thank you again from your Eastern Shore Hyundai service team.

BONNY B. on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I was able to get my problem solved with waiting a very short time."
The staff is proficient and kind. They made me comfortable and I was on the road in a little more than an hour! Great work!
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/18/2017 08:14 AM
Jonathan B C. at Eastern Shore Hyundai responded on 06/19/2017

Thank you for taking the time to review our service department, we are happy you felt you received a 5 star service.  We strive to make every visit a 5 star experience.  thank you again from your Eastern Shore Hyundai service team.

Ammie F. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was great"
Great service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/16/2017 05:43 PM
Jonathan B C. at Eastern Shore Hyundai responded on 06/17/2017

Thank you for the review!  We look forward to taking care of your service needs in the future as well as giving you the 5 star service treatment. 

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