Eastside Automotive & Tire


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

335 Reviews

98% Would Recommend
Latest Review 8 days ago
Yen F. on 01/12/2017
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Yen said everything went smoothly. They had everything done on time.
Vehicle: Toyota RAV4
Category: Service
Service Date: 01/09/2017
Review Created: 01/12/2017
This review was collected via phone interview by Customer Research Inc.
Aaron W. on 01/10/2017
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Spoke with Aaron's father. He said the business is very good.
Vehicle: Kia Optima
Category: Service
Service Date: 01/07/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Kristin E. on 01/09/2017
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Kristin said the business is great.
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/05/2017
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Aaron B. on 01/06/2017
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Aaron said he has been a customer of this business for over 15 years. They are always on time and they always do a good job. He also said the staff is friendly.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 01/03/2017
Review Created: 01/06/2017
This review was collected via phone interview by Customer Research Inc.
Tamira B. on 01/06/2017
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Tamira said she would recommend this business for service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 01/03/2017
Review Created: 01/06/2017
This review was collected via phone interview by Customer Research Inc.
Laura G. on 01/03/2017
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Laura said Paul is a nice guy. She said this business has fair prices and they did what they said they were going to do.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 12/31/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
James R. on 12/23/2016
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James said this business took care of him and did what they needed to, on a Saturday.
Vehicle: Toyota Tundra
Category: Service
Service Date: 12/17/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Swivali S. on 12/22/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Swivali said the business told her to change her brake fluid and transmission fluid, and she has no knowledge of the vehicle. It didn't work and she said she feels they were wrong. They knew that she had no knowledge.
Vehicle: Toyota Highlander
Category: Service
Service Date: 12/15/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
Team Eastside A. at Eastside Automotive & Tire responded on 12/27/2016

Swivali,

I do apologize for this.  I was the gentleman that helped you.  You are very correct that the brake fluid was fine, that was my fault on reading the paper work incorrectly.  The transmission fluid was darker then it should of been.  Once again i apologize on the recommendation.  It should be noted that i offered to show you the fluid and once i realized i had the wrong paper work i apologized and tried to explain the situation.  Regardless, i made a mistake and once again i am sorry.

Janet A. on 12/21/2016
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Janet said this business is good.
Vehicle: Honda Odyssey
Category: Service
Service Date: 12/14/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
John F. on 12/14/2016
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John said this business was able to fix the problem on his vehicle.
Vehicle: Ford Ranger
Category: Service
Service Date: 12/06/2016
Review Created: 12/14/2016
This review was collected via phone interview by Customer Research Inc.
Kristal K. on 12/10/2016
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Spoke with Robert. He said the business is very friendly, knowledgeable and professional.
Vehicle: Mazda CX-7
Category: Service
Service Date: 12/03/2016
Review Created: 12/10/2016
This review was collected via phone interview by Customer Research Inc.
Aaron C. on 12/06/2016
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Aaron said the business was helpful, they helped with the cost and it was done quickly.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 11/30/2016
Review Created: 12/06/2016
This review was collected via phone interview by Customer Research Inc.
John O. on 12/06/2016
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John said this business' service was great but they were a little slow.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 11/29/2016
Review Created: 12/06/2016
This review was collected via phone interview by Customer Research Inc.
Carolyn M. on 12/03/2016
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"very caring staff. very concerned about the customer."
Work performed when promised.
Vehicle: Pontiac Bonneville
Service Date: 12/02/2016
Review Created: 12/03/2016 10:43 PM
Natalie U. on 12/02/2016
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Natalie said the service was amazing and the employees did an awesome job. She was in and out. Originally, she had gone to another business for an oil change but they messed her vehicle up. The employees at this business fixed her vehicle for her.
Vehicle: Subaru Legacy
Category: Service
Service Date: 11/29/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Erica D. on 11/30/2016
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Erica said she would recommend the business for service.
Vehicle: Ford Escape
Category: Service
Service Date: 11/26/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Jeffrey E. on 11/26/2016
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Jeffrey said the business was great. They did exactly what he wanted done.
Vehicle: Nissan Leaf
Category: Service
Service Date: 11/19/2016
Review Created: 11/26/2016
This review was collected via phone interview by Customer Research Inc.
shyna D. on 11/21/2016
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"Excellent, Professional Service!!!"
I took my Toyota into the shop for my 2nd Oil Change from a Groupon I had purchased. The staff are courteous, professional and very quick. I did not have to wait long at all. They did the service and did not try to sell me anything extra. Made a recommendation but no pushing at all to get it done. This is my place from now on! Appreciate the level of customer service they provide.
Vehicle: Toyota Sienna
Service Date: 11/19/2016
Review Created: 11/21/2016 03:22 PM
Shirly S. on 11/16/2016
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Shirly said she is satisfied with this business because they are always polite, accommodating and honest.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 11/10/2016
Review Created: 11/16/2016
This review was collected via phone interview by Customer Research Inc.
Mark C. on 11/09/2016
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Mark said the service was fantastic, and the business delivered what they said they would when they said they would.
Vehicle: Saturn Vue
Category: Service
Service Date: 11/04/2016
Review Created: 11/09/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 335 in total