Eastside Automotive & Tire


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

380 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 7 days ago
Laurie C. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasantly doable car maintenance."
Free knowlegable advice about cars.Friendly, honest, clean, prompt service.
Vehicle: Honda CR-V
Service Date: 07/13/2017
Review Created: 07/15/2017 06:35 AM
Sarah A. on 06/30/2017
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Sarah said this was her first time going to this business and they made it super easy. They were quick and efficient.
Vehicle: Ford Escape
Category: Service
Service Date: 06/23/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Earl S. on 06/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Earl said he is happy this business, and they were able to help him out. They got him in and out pretty fast.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Delmer T. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Delmer said the business did the work on time and they offered a loaner vehicle.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Sarah T. on 06/21/2017
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"Amazing "
I have been coming to this auto shop for a while now found them through Groupon and have been going to them ever sense and would only take my car to them.
Vehicle: Toyota Camry Solara
Service Date: 06/20/2017
Review Created: 06/21/2017 11:08 PM
Mary N. on 06/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Mary's husband. He said this business provided good service but they had high prices.
Vehicle: Suzuki Grand Vitara
Category: Service
Service Date: 06/06/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Rose V. ReScore Review on 06/14/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rose said she was not upset with the business just the amount of time it took
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 06/05/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Rose said the repair took about 3 days longer than she was originally quoted because they were sent an incorrect part. This business did pay for her to have a rental vehicle.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 06/05/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Team Eastside A. at Eastside Automotive & Tire responded on 06/09/2017

Rose,

After everything we did to get the car fixed correctly, we were sent an incorrect part that led to a 3 star review.  Im very sorry you were not happy with our service.   I really have no idea what we could of done better to make this situation a 5 star.  

Mike B. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said this business was prompt. They provided him with a good deal on the price.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 06/03/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Jay C. on 06/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jay said he would recommend this business for service.
Vehicle: Honda CR-V
Category: Service
Service Date: 05/30/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
ERIC H. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Replace lower control arms"
As always, great job and fair price.
Vehicle: Volvo XC90
Service Date: 05/30/2017
Review Created: 06/01/2017 10:51 AM
Emma B. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Emma said she was happy with the service this business provided.
Vehicle: Honda Accord
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Anne D. on 05/19/2017
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Anne said they did a good job.
Vehicle: Lexus RX 330
Category: Service
Service Date: 05/18/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Natalia D. on 05/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Natalia. She said she enjoys going to the business and she appreciates all that they do.
Vehicle: Subaru Forester
Category: Service
Service Date: 05/13/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Char A. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Char said this business provides good service.
Vehicle: Nissan Titan
Category: Service
Service Date: 04/29/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Team Eastside A. at Eastside Automotive & Tire responded on 05/04/2017

Thank you Char.

Stephen C. on 04/19/2017
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Stephen said the business was fast. He showed up late on a Saturday, but they got him in quickly. They had good communication. The pricing was good.
Vehicle: Ford Escape
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Rob S. on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rob said this business did as promised.
Vehicle: Infiniti G37
Category: Service
Service Date: 04/13/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Alisa D. on 04/11/2017
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Alisa said this business was quick and efficient.
Vehicle: Honda Civic
Category: Service
Service Date: 04/10/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Wenli J. on 04/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Wenli said he would recommend this business for service.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/08/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Jodi C. on 04/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jodi said she appreciated that the business gave her a thorough explanation for her service.
Vehicle: Ford Ranger
Category: Service
Service Date: 04/06/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Stanley H. on 04/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service for Grand Cherokee"
professional, timely, cost competitive and friendly
Vehicle: Jeep Grand Cherokee
Service Date: 04/07/2017
Review Created: 04/09/2017 07:31 PM
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