ReScore Reviews™ (13)

ReScore
Overall Rating 3.7692269/5Overall Rating 3.7692269/5Overall Rating 3.7692269/5rating 3.7692269rating 3.7692269
Original
Overall Rating 1.69231/5rating 1.69231rating 1.69231rating 1.69231rating 1.69231
93% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Quick and timely service. Polite and Professional staff
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 01:19 PM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/23/2017

Thank you for the 5 star feedback! 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Tamara L. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Hyundai service in the NW burbs!"
Have gone to others and this place is the best IMHO
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/23/2017 11:49 AM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/23/2017

Thank you for your 5 star review Tamara! 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Sue V. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely knowledge"
caring service people
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 07:10 AM
Robert C. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good work"
Happy experience
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 03:22 AM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/23/2017

Thank you for your 5 star review Robert! 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Diana S. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Serivce"
Every time I take my care in for service everyone is so polite and helpful. I would like to let everyone know this is the place to go for service.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/22/2017 08:00 PM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/23/2017

Diana, thank you for your 5 star review and your comments!  

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Marylou A. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff is very personable and efficent."
Would definitely recommend Elgin Hyundai to friends.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 04:31 PM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/23/2017

Thank you for your comments and 5 star review Marylou! 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Henry A. on 06/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Solid Service"
Satisfactorily performed all my planned service. Also reviewed details for future consideration from the inspection. It's good to have everything checked and monitored. Good service by auto pros.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/21/2017 11:11 AM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/21/2017

Thank you for your 4 star feedback Henry! We do have free Wi-Fi available! Next time you are in please ask our cashier which account to log into. We look forward to seeing you again!

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Bart O. on 06/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine oil change"
Great place to do business with.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/21/2017 02:06 AM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/21/2017

Thank you for your 4 star review and additional feedback Bart.  We are currently working on that and hope that next time you call you will not experience the same.  If you do then please contact me right away at my number below.

Thank you,

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review "
Friendly, prompt service, and knowledgeable
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/20/2017 11:16 AM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/20/2017

Thank you for your 5 star review! 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Syed A. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"musty smell"
they did a great job at identifying and taking care of the musty smell in my ac. went to another dealership two seperate times and they couldn't take care of it. I hoped it would have been covered under warranty though
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 11:12 AM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/20/2017

Thank you for your 5 star reivew Syed! 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Verified Customer on 06/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"tire pressure is essential"
During seasonal temperature changes , the correct tire pressure is essential. Double check with your service technician that this is accurate, before you leave.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 08:39 AM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/21/2017

Thank you for the 4 star review and for your feedback.  You are right!  The correct tire pressure is key for many reasons.  I will be reaching out to you to discuss.

Thank you, 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
LINDA I. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People r friendly and service is good. "
These surveys are a pain in the neck.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/19/2017 04:58 PM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/20/2017

Thank you for your 5 star review Linda! 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Carla T. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service of my 2007 Hyundai Tiburon"
Thanks for your quick and excellent service of my 2007 Hundai Tiburon. Great job!
Vehicle: 2007 Hyundai Tiburon
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 03:41 PM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/21/2017

Thank you for the 5 star review Carla!  We appreciate your business! 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A++++"
Perect service everytime!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 11:33 AM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/21/2017

Thank you for the 5 star review!  

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always fast, friendly service!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/19/2017 09:26 AM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/20/2017

We appreciate the 5 star review! 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Verified Customer on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
I was checked in quickly and the wait for my car to have the oil and filter change was quite reasonable. Thank you!
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/18/2017 04:03 PM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/21/2017

Thank you for the 5 star review! 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Verified Customer on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service "
Friendly Great service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/18/2017 03:41 PM
Ronald H. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer First"
Great Customer Service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/17/2017 09:25 AM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/20/2017

Thank you for the 5 star rating Ronald! 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
Verified Customer on 06/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Had recall work done"
Repairs were done in a timely manner. Did not have all parts one was ordered. Was told my car was ready and waited a half hour for the car to be brought around. Otherwise quite pleased with the service I receive there.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/12/2017
Service Type: Repair
Review Created: 06/17/2017 04:22 AM
Teresa M. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
As usual
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/16/2017 06:02 PM
Jenni T., Customer Relations Manager at Elgin Hyundai responded on 06/21/2017

Thank you for the 5 star review Teresa! 

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
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