ReScore Reviews™ (11)

ReScore
Overall Rating 3.5454527/5Overall Rating 3.5454527/5Overall Rating 3.5454527/5rating 3.5454527rating 3.5454527
Original
Overall Rating 1.63636/5rating 1.63636rating 1.63636rating 1.63636rating 1.63636
93% Would Recommend
86% Business Response
Latest Review about 3 hours ago
Kristie C. on 02/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very friendly staff"
It shouldn't take one hour for an oil change when only 2 customers there on a weeknight.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/21/2017
Service Type: Repair
Review Created: 02/24/2017 04:43 AM
Verified Customer on 02/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service manager - Larry, was great to work with"
Car runs again like new!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/21/2017
Service Type: Repair
Review Created: 02/23/2017 08:02 PM
Joseph M. on 02/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick efficient service"
Waiting time was very short
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/21/2017
Service Type: Maintenance
Review Created: 02/23/2017 07:27 PM
Donna V. on 02/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are very fiendly.Place is clean, Alway have a drink of some sort while you are waiting."
The only thing that I noticed this time was that the coffee was out and no one seemed to want to be the one to make more.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/21/2017
Service Type: Repair
Review Created: 02/23/2017 01:38 PM
M. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They always treat us great and are very honest."
the staff they are honest and comforting
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 02/20/2017
Service Type: Maintenance
Review Created: 02/22/2017 01:52 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/23/2017

Thank you for the 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Janet S. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My service experience"
Definitely returning for all of my work!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/18/2017
Service Type: Repair
Review Created: 02/22/2017 08:11 AM
Verified Customer on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"staff"
good service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/18/2017
Service Type: Repair
Review Created: 02/22/2017 06:20 AM
Randall E. on 02/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service, Jorge is always very helpful.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 02/18/2017
Service Type: Maintenance
Review Created: 02/21/2017 06:53 PM
Matt P. on 02/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people, great service. "
.
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 02/15/2017
Service Type: Repair
Review Created: 02/21/2017 05:23 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/21/2017

Thank you for the 5 star review Matt.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Robert N. on 02/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service, detailed explanation of service, wait times are what they say"
na
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/14/2017
Service Type: Repair
Review Created: 02/20/2017 07:51 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/21/2017

Thank you Robert for the great feedback.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 02/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
they go above and beyond
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/16/2017
Service Type: Maintenance
Review Created: 02/20/2017 03:32 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/21/2017

Thank you for the great review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Emery D. on 02/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. "
Outstanding service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/13/2017
Service Type: Repair
Review Created: 02/18/2017 06:52 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/21/2017

Thank you Emery for the 5 star review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Kathleen H. on 02/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, competent service"
I am very happy with the service department at Elgin Hyundai - they are always friendly, helpful and do an excellent job keeping my car working great!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/15/2017
Service Type: Repair
Review Created: 02/17/2017 07:14 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/21/2017

Thank you Kathleen for the great feedback.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Gary M. on 02/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great layout good service."
I have recommended your service to other Hyundai owners.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/15/2017
Service Type: Repair
Review Created: 02/17/2017 02:00 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/21/2017

Thank you for spreading the word about us, we appreciate your business Gary.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 02/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Professional"
Always friendly and professional
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/14/2017
Service Type: Maintenance
Review Created: 02/16/2017 04:20 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/17/2017

Thank you for the 5 star review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Oliver L. on 02/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was ok."
4 Stars
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/13/2017
Service Type: Repair
Review Created: 02/15/2017 04:28 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/17/2017

Thank you for the review Oliver and the feedback on the condition of your car, If you would like I would be happy to clean your entire interior and make sure everything it perfect for you.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Bonnie C. on 02/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Jim was in the background observing and checking my vehicle for me.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/13/2017
Service Type: Maintenance
Review Created: 02/15/2017 02:49 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/17/2017

Thank you Bonnie for your Business, see you next visit.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Thomas J. on 02/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful and friendly staff"
Staff was very friendly and helpful, and the work was completed before the quoted finish time.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/10/2017
Service Type: Repair
Review Created: 02/15/2017 06:09 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/17/2017

Thank you for the feedback and the 5 star review we appreciate your business!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Nancy R. on 02/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
As always outstanding and friendly service
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 02/09/2017
Service Type: Repair
Review Created: 02/15/2017 05:49 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/17/2017

Nancy thank you for the great review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Robert B. on 02/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, consistent, and professional"
I have 2 Hyundai dealers closer to my house and I will travel extra to get my car service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 02/11/2017
Service Type: Maintenance
Review Created: 02/14/2017 05:54 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 02/17/2017

Friendly, consistent, and professional that's our goal glad you were happy Thank you for the review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Displaying Review 1 - 20 of 867 in total