ReScore Reviews™ (12)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
93% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Bonita N. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My last visit....."
Always a good business place - professional & friendly!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/22/2017 05:22 PM
David B. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"on time and great service"
all good
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 01:43 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/22/2017

Thank you David for the 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Mike K. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Amazing and friendly
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 05/13/2017
Service Type: Repair
Review Created: 05/22/2017 01:18 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/22/2017

Thank you for the 5 star review Mike!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 05/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"oil change "
k
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 09:59 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/22/2017

Thank you for the feedback.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Nancy R. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nancy R"
The people are very friendly and helpful. I have been going there for 6 1/2 + years and never had a bad experience.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/21/2017 05:09 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/22/2017

Thank you for sharing your experiences Nancy.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
DAVID A. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"mr"
good service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 06:35 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/22/2017

Thank you for the review David

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and reliable service "
It takes the stress away knowing there's a place like Hyundai to get all things car related!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/18/2017 10:00 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/19/2017

Thank you for sharing your experience.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service, good price, quickly done
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/13/2017
Service Type: Repair
Review Created: 05/16/2017 09:08 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/17/2017

Thank you for the great score.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Service Appointment"
Service above and beyond is the norm here!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 02:07 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/17/2017

Thank you for your 5 star score.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Kenneth D. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service Representative was outstanding"
Staff was courteous and attentive
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/16/2017 12:32 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/16/2017

Thank you for the 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer ReScore Review on 05/19/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil cleaned up & more"
All of the spilled oil was cleaned up and as a nice bonus the entire engine compartment was cleaned up, not just the area were the oil was spilled. Also the car was washed.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/16/2017 12:29 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Sloppy oil change"
Oil was on the plastic engine cover and is still dripping from the plastic shield under the engine after 5 days.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/16/2017 12:29 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/16/2017

Thank you for the information, Please bring the car by so I can clean the engine compartment and detail your car. I want to make sure that you are satisfied with the work performed and that you have no oil dripping. I'm sorry that this has happened and I would like the opportunity to make it right. 

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service "
friendly, thorough and prompt
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/16/2017 07:46 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/16/2017

Thank you for your review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 05/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pretty good"
Customer service is key
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/15/2017 08:56 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/16/2017

Thank you for the review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Michael C. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Yes, the service crew does a great job ensuring your happy.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 05/06/2017
Service Type: Repair
Review Created: 05/15/2017 07:57 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/17/2017

Thank you Michael!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Latasha M. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
It was my day off and I was on and out. It is great not spending half your day waiting for your car to be serviced.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/15/2017 04:12 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/15/2017

Thank you for the 5 star review and feedback!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Sue V. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service!"
Very courteous
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/13/2017 06:37 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/15/2017

Thank you for the 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Otilia L. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Great customer service!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/06/2017
Service Type: Repair
Review Created: 05/12/2017 07:02 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/12/2017

Thank you for your feedback Otilia.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Joseph M. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick efficient service"
Short wait time
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/11/2017 08:21 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/12/2017

Thank you Joseph for the 5 star score!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Eugene T. on 05/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"it very clost to home"
the service was good as always
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/11/2017 03:13 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/12/2017

Thank you Eugene, Next visit our goal is 5 stars!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
John K. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Highly recommended
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 05/08/2017
Service Type: Repair
Review Created: 05/11/2017 10:31 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 05/12/2017

Thank you for your great review John.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Displaying Review 1 - 20 of 1025 in total