ReScore Reviews™ (13)

ReScore
Overall Rating 3.7692269/5Overall Rating 3.7692269/5Overall Rating 3.7692269/5rating 3.7692269rating 3.7692269
Original
Overall Rating 1.69231/5rating 1.69231rating 1.69231rating 1.69231rating 1.69231
93% Would Recommend
100% Business Response
Latest Review about 6 hours ago
John S. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and Freindliness"
I can not say enough great comments on the service manager Jim Selig and the technician Ed Malett. Fantastic people whom I trust. John Samaan
Vehicle: 2004 Hyundai Xg350
Category: Service
Service Date: 07/25/2017
Service Type: Maintenance
Review Created: 07/27/2017 10:25 AM
Kathleen M. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Change of oil and Bluetooth "
Prompt.informative
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 07/25/2017 12:26 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/25/2017

Thank you Kathleen for the great review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
James F. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Satisfied"
I was quickly taken care of in a professional manne.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/25/2017 12:10 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/25/2017

Thank you James for the great review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good dealer"
My car was well taken care off
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/24/2017 07:05 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/25/2017

Thank you for the review

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Samantha A. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
The guys explain what's going on and break everything down. They're quick too!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/24/2017 05:11 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/25/2017

Thank you for the feedback and great 5 star score!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Marcia B. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient."
Fast and efficient.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 07/24/2017 03:08 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/25/2017

Thank you for the 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"006"
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/23/2017 03:59 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/24/2017

Thank you for the great review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
ANNA C. on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
I had great experience!
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 07/23/2017 02:15 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/24/2017

Thank you Anna for the great review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Craig B. on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change/Recall"
Work completed in a timely manner. I only go to Elgin Hyundai for oil changes. Great Job
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 07/23/2017 09:39 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/24/2017

Thank you for the great feedback and 5 stars!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Richard W. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff, hands down"
Staff took good care of me and my car. Explained everything in detail and most importantly I didn't feel like you were trying to find issues or pressure me in making the bill higher. That will keep me coming back for work and also to buy my next car at your dealership.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/22/2017 07:30 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/24/2017

Thank you for the great review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Christy N. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Hyundai Dealer for Service "
Excellent - Friendly staff and clean waiting room.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/22/2017 05:02 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/24/2017

Thank you for the great review and feedback!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Lynn B. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful Service People"
Service people tracked that my 15,000 mile service was almost due and performed it quickly and efficiently. The only glitch seems to be that my car's clock gains time every month and service software campaigns haven't fixed it.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/22/2017 04:36 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/24/2017

Thank you for the review! I'm going to look into the clock issue and see if there is anything I can do to help.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superb service"
Service was prompt.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/21/2017 08:31 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/24/2017

Thank you for the great 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Petra R. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always great and friendly service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/21/2017 10:17 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/24/2017

Thank you for the great review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Dennis O. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"CUSTOMER APPRECIATION"
EMPLOYEES TREAT CUSTOMERS LIKE THEY WOULD LIKE TO BE TREATED.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/21/2017 05:45 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/21/2017

Thank you for the 5 star score!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 07/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast, Clean and friendly!"
Thank you for your service! You always take the time to explain the service to me and complete it quickly! I will defiantly be back for my next service!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/20/2017 05:01 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/21/2017

Thank you for the review, next visit our goal is 5 stars!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Santa Fe sport"
Friendly, helpful service with an ear to my needs and concerns.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/18/2017 05:15 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/19/2017

Next visit our goal is 5 stars!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
RONALD K. on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Follow up service"
Oil change was done right and in a timely manner. Detail on the exterior was done 90% of the way. Still residual wax left on plastic.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/18/2017 03:35 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/19/2017

Thanks Ronald for the feedback, If you would like, bring in the car and I'll get the wax off of the plastic for you. I want to make sure your 100% happy.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Sabino P. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service ."
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/18/2017 02:20 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/18/2017

Thank you for the great review on Jorge your service advisor!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Ken E. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, helpful staff."
Five stars.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/18/2017 11:45 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 07/18/2017

Thank you for the 5 Stars Ken.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Displaying Review 1 - 20 of 1166 in total