Elmer's Brighton Garage


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333 Reviews

100% Would Recommend
Latest Review 9 days ago
JUSTIN S. on 05/20/2017
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"Same Old, Same Old, the same old excellent service I trust and depend on."
I brought in a relative's car all the way from Vermont because I knew I'd not find the the same care and attention anywhere else.
Vehicle: Subaru Forester
Service Date: 05/17/2017
Review Created: 05/20/2017 04:08 AM
GABBY F. on 05/17/2017
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"Nice customer service"
I always feel comfortable coming here. I am treated with respect and they got the job done. Going local is the best
Vehicle: Subaru Impreza
Service Date: 05/16/2017
Review Created: 05/17/2017 03:51 AM
JO ANNE L. on 05/15/2017
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"Quality and trust"
I have brought my cars to Elmer's for 33 years. I trust them to do it right the first time at a fair price.
Vehicle: Toyota Prius
Service Date: 05/15/2017
Review Created: 05/15/2017 09:10 PM
Katy O. on 05/15/2017
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Katy said the service was easy and prompt. They had a great team and they were good at explaining things. She appreciated all of the work they did for her and her family.
Vehicle: Toyota Prius
Category: Service
Service Date: 05/11/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
JEFFREY S. on 05/09/2017
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"Great service. Knowledgeable employees that take the time to explain what repairs or service is necessary. "
Great garage!
Vehicle: Chevrolet Impala
Service Date: 05/08/2017
Review Created: 05/09/2017 06:22 AM
Bernard G. on 05/05/2017
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Bernard said this business does good work.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 04/26/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Jay G. on 05/05/2017
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Jay said the employees of the business provided him with great service. He would definitely recommend them to everyone who needs their vehicle repaired. He will continue to bring his vehicle there for service in the future.
Vehicle: Honda Civic
Category: Service
Service Date: 04/28/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Alex S. on 05/05/2017
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Alex said the service at this business is fast, efficient, and the price is good.
Vehicle: MINI Cooper
Category: Service
Service Date: 04/27/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Tony T. on 05/02/2017
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Tony said they were timely and the communication was good. The work was good quality work.
Vehicle: Jeep Liberty
Category: Service
Service Date: 04/27/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Sarah N. on 05/02/2017
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Sarah said this business understood her and they were able to do the work in a timely manner.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 04/27/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
FAITH E. on 04/27/2017
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"Best customer service!"
Johnny and all the staff at Elmer's are friendly, honest, and are working in your best interest! They don't try to get you to service things that don't need it, and when something does need fixing, they do it in the most efficient way, without upselling you.
Vehicle: Subaru Impreza
Service Date: 04/26/2017
Review Created: 04/27/2017 12:39 PM
JUSTIN S. on 04/22/2017
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"Mystery solved!"
With all the salt and potholes Rochester winters are tough on cars but the Elmer's crew can always make it right. This time they found and fixed one of those annoying suspension clunks that are famous for bugging owners but vanishing just when you want a mechanic to hear. My buggy is less buggy now.
Vehicle: Buick Reatta
Service Date: 04/20/2017
Review Created: 04/22/2017 04:48 AM
JUDY A. on 04/21/2017
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"Excellent and timely service."
Excellent and timely service.
Vehicle: Toyota Corolla
Service Date: 04/20/2017
Review Created: 04/21/2017 05:23 PM
Andrew P. on 04/19/2017
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Spoke with Renee. She said the business is always very good at what they do. They offer prompt service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Richard G. on 04/13/2017
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Richard said he has used the business for about 40 years. The service is courteous, friendly, and able to solve difficult problems
Vehicle: Subaru Outback
Category: Service
Service Date: 04/12/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. on 04/11/2017
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Ben said they did a great job and they're honest and trust worthy.
Vehicle: Honda Accord
Category: Service
Service Date: 02/16/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Sue B. on 04/11/2017
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Sue said they are very good to her at this business. She stopped in with a squeaky sound and they took care of it right away. The staff at this business are very personable and fair. They have good service.
Vehicle: Kia Spectra
Category: Service
Service Date: 02/23/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Joe H. on 04/07/2017
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Joe said this business is a first class operation. He always goes there for service. He never has problems with them. John stands by his work and he has an excellent group of mechanics.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/06/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Mike F. on 04/03/2017
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Mike said they do what he need and no more. They are very competent and very trustworthy.
Vehicle: Toyota Tundra
Category: Service
Service Date: 03/29/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
MELANIE Z. on 03/31/2017
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"Elmer's is the best!"
I've been going to Elmer's for years and they never disappoint me or my car!
Vehicle: Honda Civic
Service Date: 03/27/2017
Review Created: 03/31/2017 10:57 AM
Displaying Review 1 - 20 of 333 in total