ReScore Reviews™ (22)

ReScore
Overall Rating 4.2272727/5Overall Rating 4.2272727/5Overall Rating 4.2272727/5Overall Rating 4.2272727/5rating 4.2272727
Original
Overall Rating 2.13636/5Overall Rating 2.13636/5rating 2.13636rating 2.13636rating 2.13636
91% Would Recommend
100% Business Response
Latest Review about 7 hours ago
ANDREA T. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the staff"
always great
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/23/2017 05:23 AM
BRIAN B. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Empire Hyundai Service Department"
My Sonata had a recall and I scheduled an appointment with Empire. Unfortunately, I could not make it on the scheduled day and when I called to reschedule, they said bring it in now and we will service it now.....WOW! Great job Empire....thank you for being so accommodating!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/23/2017 03:26 AM
Brian B. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Empire Hyundai Service"
Empire Hyundai's service department is always professional and goes the extra mile to make me satisfied.....well done each and every time!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/23/2017 03:20 AM
Erika M. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Late after appointments!"
Late afternoon appointments so I don't miss work is excellent!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/20/2017 05:18 AM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/22/2017

thank you for the positive review and taking advantage of our extended service hours

Jeffrey Mello
Service Director
508-673-7646 x 238
Nancy A. on 08/19/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I ❤️ my AZERA!"
Thank you for always taking good care of my AZERA! Super five 🌟 service..five 🌟 dealership!!!
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/19/2017 04:53 PM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/21/2017

thank you for the positive review 

Jeffrey Mello
Service Director
508-673-7646 x 238
Souza S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"bought the car there and they have always been quick and professional"
great dealer ship
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/22/2017
Service Type: Maintenance
Review Created: 08/18/2017 12:48 PM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/18/2017

thank you for the positive review 

Jeffrey Mello
Service Director
508-673-7646 x 238
Erica D. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
I was very happy with the service. It was explained to me and I understood what was going on every step of the way.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:42 AM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/18/2017

thank you for the positive review.

Jeffrey Mello
Service Director
508-673-7646 x 238
Maria M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maria,M"
he place so great
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:55 PM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/17/2017

thank you for choosing empire hyundai. we look forward to serving you in the future. 

Jeffrey Mello
Service Director
508-673-7646 x 238
Vincent P. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best ever"
Definitely coming back
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 01:27 PM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/17/2017

thank you for the positive review and we look forward to seeing you for your next service 

Jeffrey Mello
Service Director
508-673-7646 x 238
Robert S. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great people"
great job
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/17/2017 04:19 AM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/17/2017

thank you for the positive review. 

Jeffrey Mello
Service Director
508-673-7646 x 238
Verified Customer on 08/16/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"blank"
blank
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 09:19 AM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/17/2017

thank you for the positive review 

Jeffrey Mello
Service Director
508-673-7646 x 238
CHARLES M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
The people are terrific and the service is always done to the highest level
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 03:13 AM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/17/2017

thank you for the positive review and kind words 

Jeffrey Mello
Service Director
508-673-7646 x 238
William B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They cover all the bases"
good, friendly service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 03:01 PM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/17/2017

thank you for the positive review and choosing empire hyundai

Jeffrey Mello
Service Director
508-673-7646 x 238
SUZANNE H. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Always willing to listen & get the job done in a timely manner
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 01:31 PM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/17/2017

thank you for the positive review and kind words.

Jeffrey Mello
Service Director
508-673-7646 x 238
Nancy C. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality of work "
Doing work in a reasonable amount of time
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 07:55 PM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/15/2017

thank you for the positive review 

Jeffrey Mello
Service Director
508-673-7646 x 238
Kathleen B. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service"
Stopped in without an appointment they checked my tire and updated on a recall thanks!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 05:35 PM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/15/2017

thank you for the positive review. 

Jeffrey Mello
Service Director
508-673-7646 x 238
Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Amazing
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/13/2017 06:57 PM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/15/2017

thank you for the positive review 

Jeffrey Mello
Service Director
508-673-7646 x 238
Isaiah A. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceeded expectations"
I have never had a problem with the service center and enjoy being treated like I matter
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/13/2017 04:05 AM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/15/2017

thank you for the positive review 

Jeffrey Mello
Service Director
508-673-7646 x 238
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/11/2017 11:51 AM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/11/2017

thank you for the positive review 

Jeffrey Mello
Service Director
508-673-7646 x 238
Janet C. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great"
Customer.service is always 10
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 01:27 PM
Jeffrey M., PARTS AND SERVICE DIRECTOR at Empire Hyundai responded on 08/10/2017

thank you for the positive review 

Jeffrey Mello
Service Director
508-673-7646 x 238
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