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Erickson Furniture

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(70 Reviews)
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Business Details

About

At Erickson Furniture, we pride ourselves in having exceptional customer service for over 100 years. We also offer competitive pricing along with a friendly atmosphere and beautiful showroom. At Erickson Furniture, we pride ourselves in having exceptional customer service for over 100 years. We also offer competitive pricing along with a friendly atmosphere and beautiful showroom.

Categories
Furniture
Contact
(425) 259-3876

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (US & Canada)
2015 Broadway Everett, WA 98201
Erickson Furniture's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(70 Reviews)

DH
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Donna H.
Everett, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/26/2021
Misrepresentation of Warranty
First I would say that I wish I had checked them and their warranty out more completely. Their warranty company, Guardsman, is a complete joke. Read their reviews and see that people wish they could give them a "0". But Barb our salesperson really touted the 10 year warranty which made us feel more comfortable about buying a new type of leather like couch and loveseat. It was bad from delivery. The loveseat, obviously put together incorrectly, the welting didn't even come close to matching from one seat to the other. Ericksons or the furniture maker's warranty is one year. Well they managed to eat up that time with not believing their service guy and instead deciding it was the mechanism, which had to be ordered, received and then a new installation date. Well of course it wasn't the mechanism! So on to a new service person and back to the material and foam not installed correctly. Waiting for the approval, getting the new material and foam, and setting another installation time. Then he came and tore it apart and put the new foam and material on. No way was it lined up correctly but he had to leave for another appointment and it was now past our one year warranty date.
Don't accept their word for any warrantied item, read the fine print and ALL of the EXCLUSIONS that are in the warranty. It's a total joke but a great BAIT AND SWITCH SALESPITCH!
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